For the personal management of employees, employees can be divided into four categories, the first is those who are willing and capable, the second is those who are willing and incapable, the third is those who are capable and unwilling, and the fourth is those who are unwilling and incapable.

For the first category of employees above, "those who are capable and willing" are basically people who want to do well and can do well. Such people are basically the backbone of restaurants, so it is suggested. This will also give other employees a good example.

For the above-mentioned second-class employees, they are basically newcomers, including a small number of old employees. They are very enthusiastic about their work and want to do a good job, but they may always fail to do well on their own. Such people suggest that you give more training to help them grow up, and they may pay more training than usual, but once they are proficient in their work, there are some. Then they will grow into the mainstay of the restaurant in the future.

Most of the employees in the third category are old employees who have been working in the restaurant for a long time and are tired. These people are mainly ideological problems and have no passion. I suggest

you organize some incentive schemes, and find them individually to understand everyone's situation and solve their psychological problems according to everyone's situation, so that they will still work well for the restaurant.

For the above-mentioned fourth category of employees who are unwilling and incapable, first of all, we should reflect on what kind of mistakes we made in employee recruitment, why we didn't prevent such employees from entering the store, and then

focus on solving psychological problems. After all, even if a person is unwilling to do a good job, it is useless. After the psychological problems are solved, you can manage them according to the employees who are willing and incapable

, but if you Then I suggest that you terminate the labor contract with them.

In addition, I have all the operation and management materials of KFC, Pizza Hut and Dongfang Libai, including equipment use and maintenance methods, product production manuals, operation and management manuals, trainers for waiters, trainers

, learning manuals for restaurant managers from assistants to restaurant managers, delivery systems of KFC and Pizza Hut, contact information of all their raw material suppliers, and all products and services of KFC restaurants

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