Etiquette of handshaking Workplace Etiquette of Handshaking 1
Order of Reaching Out
In general, it is important to pay attention to "honour person comes first", that is, the person with higher status reaches out first.
(1) When a woman shakes hands with a man, she should reach out first. If the woman does not reach out and does not want to shake hands, the man can nod or bow.
(2) When the elder shakes hands with the younger generation, the elder should reach out first. When age conflicts with gender, women usually reach out first, the same-sex elderly reach out first, and the young should hold back immediately.
(3) When the boss shakes hands with his subordinates, the boss should reach out first.
(4) Shake hands between the host and the guest: when a guest arrives, the host should first extend his hand to show his welcome. For example, when receiving a guest, whether male or female, the hostess should extend his hand to show his welcome, and the host can also extend his hand to show his welcome to the female guest first; When the guest leaves, the guest should first reach out to show that the host can stay here.
(5) When shaking hands with many people, one person can follow the order from respect to inferiority or from near to far.
(6) For handshakes between the opposite sex, after the woman reaches out her hand, the man should shake it back according to the familiarity of both sides, but it should not be too hard. Generally, it is only a symbolic light handshake.
When shaking hands, we should pay attention to the following questions:
After being introduced, it is best not to reach out immediately. After the host, elder, boss and lady reach out their hands, the guests, younger generation, subordinates and men greet each other and shake hands.
be sure to shake hands with your right hand. The standard handshake posture should be equal, that is, extend your right hand generously and hold the other person's palm with a little force with your palm or fingers, usually for about 3 seconds.
When shaking hands with others, you should look at them and greet them with a smile. Don't be absent-minded and look around. When shaking hands, you must take off your hat and stand up. You can't put your other hand in your pocket. Men can't shake hands with gloves, and women can shake hands with men with gloves, but men can't shake hands with women with gloves.
to hold hands of both sides, the time is generally 1~3 seconds. Of course, it is impolite to shake hands too tightly, or to touch each other's hands casually with only your fingers.
to shake hands with the guests, the guests must take the initiative to reach out before we reach out and shake hands with them;
when shaking hands with male guests, hold them tightly; When shaking hands with female guests, you must be gentle;
When shaking hands, keep your eyes on the other person's eyes, nose and mouth, smile, say some greetings and congratulations, and don't look at the third party when shaking hands, which makes you look absent-minded;
don't cross hands just because there are many guests and acquaintances to save trouble. If you make mistakes occasionally, you should shake hands again;
Women and young ladies who meet for the first time usually bow and bow instead of shaking hands;
If you have a disease on your hand, you can declare it to the other person and ask him to forgive you. No handshake.
On formal occasions, the superior should reach out before the subordinate can reach out.
In daily life, between the elder and the younger generation, the elder reaches out before the younger generation reaches out.
between men and women in social situations, a man can only reach out after a woman reaches out.
when many people shake hands at the same time, do not cross hands.
don't shake hands across the threshold.
handshake taboo
when shaking hands with people, it will be considered rude if you don't follow the established etiquette norms. The following situations are impolite:
(1) Shake hands with your left hand.
(2) Hold hands with dirty hands and sick hands.
(3) shake hands with people. Exceptions between acquaintances.
(4) Look around when shaking hands.
(5) Wear sunglasses to shake hands with people.
(6) Wear gloves to shake hands with people. In social occasions, ladies wear tulle gloves to shake hands with others.
(7) cross-shaking hands, that is, shaking hands with another person over the hands that other people are shaking hands.
(8) Holding hands of the opposite sex for a long time. Etiquette of shaking hands 2
Manners must be focused and serious, as well as friendly and eye contact. Blood may make you unable to look directly into each other's eyes, but for westerners, eye contact shows that your attention is focused on your own body, which also means 1 kinds of respect. You must smile. Smiling gives people the feeling of warmth and sincerity, and at the same time conveys that you are very interested in each other. Repeating the other person's name is not only a compliment, but also allows you to remember the other person's name. The time to shake hands properly should be 2 to 3 seconds, move up and down, 2 to 3 times, and then release and shake hands. It should be palm to palm, not fingertip to fingertip.
The strength of shaking hands is also very business. Don't be too light or too heavy. Shaking hands too lightly means always going with the Party. Shaking hands too hard means being too enthusiastic or arrogant, so proper shaking hands can convey confidence and authority.
When a woman shakes hands with a man, she should hold out her hand first. If the woman doesn't let go, she won't want to shake hands. The south can nod for water or for construction matters. When the elder shakes hands with the younger generation, the elder should search first. When there is a conflict between age and gender, it is usually the female who wishes to hold hands first, and the same-sex elderly should let go first. The younger one should reply to me immediately. At that time, when shaking hands with the lower level, the superior should hold out his hand first. When the guests arrive, the host should first welcome them with both hands. Whether male or female, the hostess should actively extend her hand to welcome them. When one person shakes hands with many people, they should also shake hands in turn from near to far.
Etiquette knowledge points of business conversation in the workplace
In all kinds of communication activities, the etiquette of conversation is nothing more than the most basic. Here is a brief introduction to the problems that should be paid attention to in conversation: pay attention to language civilization, sincere tone, soft tone, moderate speech speed and clear articulation; Use more honorifics and honorifics, less nicknames, nicknames and nicknames, and try not to call them by their first names.
The content of the conversation should make the other party feel proud, happy, good at and interested, elegant, cheerful and relaxed, and should not involve the other party's own weaknesses and shortcomings, personal privacy, vulgarity, Machamp's confusion and gossip.
Ask questions at the right time, talk more about everyone, and talk less about yourself. It is not welcome to brag, talk endlessly, know everything, be mean in language, complain to everyone, and keep silent in conversation. When talking, you should be polite and courteous, listen attentively and answer questions, don't interrupt others' conversation easily or walk away casually, and don't look tired, yawn and look at your watch. Men should not join the discussion in the ladies' circle, and talk to the opposite sex briefly and humbly, argue with moderation and don't make jokes at will.
In our life, we should have the experience that we always feel uncomfortable and bored when talking with people who don't have the same language. In social life, if we want to have a good interpersonal relationship, the first thing is to have the same language with each other. You should be good at finding topics that share the same interest with each other and have a * * * with each other. In this way, the conversation can be carried out happily, and the other party will be happy to talk to you.
so, how can we achieve a * * * sound with each other? The key is to "synchronize" with each other and choose a topic that interests both. If the topic is chosen well, it can make people feel like old friends at first sight and meet each other late; If the topic is not chosen properly, it will lead to the embarrassing situation of four eyes facing each other and being embarrassed and speechless.
how important it is for both parties to find the same topic. When you talk to others for the first time, the first problem to be solved is to get familiar with each other as soon as possible and eliminate strangeness. You can try to get to know him initially through keen observation in a short time: his hairstyle, his clothes, his tie, his cigarette case, lighter, the bag he carries with him, his tone of voice and his eyes, etc., can all provide you with clues to understand him.
of course, if you want to have a "* * *" with the other person, the key is to find a topic. Someone said, "You should learn the skill of finding words without words in conversation." The so-called "talking" is "talking". Writing an article, with a good topic, will often be full of ideas. Conversation, with a good topic, can make the conversation freely. The criteria for a good topic are: at least one party is familiar with it and can talk about it; Everyone is interested and loves to talk; There is room for discussion.
Therefore, in order to make the conversation interesting, speculative and enjoyable, both sides should have a topic of common interest, which can arouse the "buzz" of both sides. Only when the two sides have "* * *", can they communicate deeply and happily. In fact, as long as both sides pay attention, it is not difficult to find that they have the same views on a certain issue, have the same hobbies and interests in a certain aspect, and have a certain kind of things that everyone cares about.
Taboo of workplace etiquette
1. Calling the boss by his first name
People who call the boss by his first name in Chinese or English are sometimes senior supervisors with special friendship with the boss, and sometimes old friends who have known him for a long time. Unless the boss himself says, "Make yourself at home, you can call me XXX", otherwise subordinates should address the boss by "honorific terms", such as "Vice President Guo" and "Chairman Li".
2. Talking about personal phone calls at a high decibel level
It's already inappropriate to talk about personal phone calls in the company. If you still talk recklessly, it will make your boss crazy and affect your colleagues' work.
3. Don't turn off your cell phone in the meeting
"Turn it off or vibrate in the meeting" is the basic workplace etiquette. When someone is giving a briefing or doing something, the mobile phone rings below, and the meeting is bound to be disturbed, which is not only disrespectful to the people on the stage, but also to other people participating in the meeting.
4. Ask the boss to carry heavy objects
When you go out to negotiate with the boss, you should try your best to carry things for you, and it is impolite to ask the boss to carry half of the things with you. In addition, when male colleagues go out with female colleagues, if men can behave like gentlemen, help women carry things and open and close the car door, this thoughtful effort will win more popularity for you.
5. Call yourself "Mr./Ms."
When you call someone, don't say, "Please tell him that I am Mr./Ms." The correct statement should be to say your name first, and then leave your professional title, for example, "Hello, my name is Wang, and I am the marketing director of OO Company. Would you please call me back when you get this message? My phone number is XXXXXXX, thank you for your transfer. "
6. Be late or leave early or arrive too early
Please don't be late or leave early, regardless of work or meeting. If you need to be late and leave early, you must raise it the day before or earlier, and you can't just say it temporarily. In addition, it is impolite to arrive too early, because the host may not be ready, or there are other guests, which will cause trouble to the other party. If you have to arrive too early, you might as well call the host first and ask if you can advance the appointment. Otherwise, hang out first and then go in when the time is up.
7. Look up or down, just say hello to the boss
Only say hello to the boss and other "high-ranking people", which is too realistic! Don't forget to say hello to the secretary or children around the boss.
8. It is very rude for the boss to treat you and choose expensive meals
It is very rude for others to treat you and choose expensive meals. The price is best around the catering price chosen by the host. If the host asks you to choose first, it is enough to choose the middle price, and don't take others' kindness as Kai Zi.
9. Don't drink water poured by others
It's impolite for the host to pour water for you to drink without touching a drop! No matter how much you are not thirsty or hate the drink, you should raise your glass and take a sip before you put it down. If the host makes tea or coffee himself, don't forget to praise him.
11. Wear whatever you want
Dressing casually may make you look youthful and distinctive. However, you should look like you are going to work when you go to work. Wearing professional work clothes will help to enhance your work image and is also a basic respect for your work. Handshake etiquette workplace etiquette 3
Handshake etiquette
A pleasant handshake is firm and powerful, which can show your confidence and enthusiasm, but it should not be too hard and the time should not be too long, just a few seconds. If your hands are dirty or cold, or there is water or sweat, it is not appropriate to shake hands with others. Just take the initiative to explain the reasons for not shaking hands. Older people take the initiative to reach out to younger people, bosses take the initiative to reach out to subordinates, and women should take the initiative to shake hands with each other without gloves. In addition, don't shake hands with others while chewing gum.
Telephone etiquette
Don't answer the phone too casually, but pay attention to the necessary etiquette and certain skills to avoid misunderstanding. No matter when we call or answer the phone, we should be enthusiastic, generous and natural, moderate in voice, clear, concise and polite.
1. Answer the phone in time
Generally speaking, in the office, it is best to answer the phone after the second ring.
2. Confirm the other party
When the other party calls, they usually introduce themselves. If the person you are looking for is nearby, you should say, "Please wait a moment." Then cover the microphone with your hand and whisper to your colleague to answer the phone. If the person the other party is looking for is not in, you should tell the other party and ask, "Do you want to leave a message? I will definitely tell you! "
3. When answering the phone, pay attention to keeping the distance between the mouth and the microphone 4-5 cm; Keep your ear close to the microphone and listen carefully to each other.
4. Let the other party finish the call by himself, and then gently put the receiver away. Don't throw it back with a bang.
5. When you pick up the receiver, be sure to smile.
6. Don't hold a cigarette or chew gum when making or receiving a phone call; When speaking, the voice should not be too loud or too small, and the words should be clear to ensure that the other party can understand. Handshake etiquette workplace etiquette 4
Handshake etiquette in workplace etiquette
First, stand up. In a business environment, this standard is common to both men and women. If it is inconvenient to get up because your body is embedded under the dining table, you should get up a little immediately and say, forgive me for not being able to stand up, nice to meet you.
meet each other. If the two people are far away, they need to meet each other immediately, extend their right hand about 1 meters away from them, and hold each other's right palm.
manner. Dedicated, earnest and friendly.
eye contact. I realize that modesty may prevent you from looking directly into the other person's eyes, but for westerners, eye contact shows that your attention is completely focused on the other person.
smile. Smiling conveys warmth and frankness, and also conveys your interest in each other.
greetings. Repeating the other person's name is not only a compliment, but also helps you remember the other person's name. Hello, Mr. Smith.
time and method. The appropriate time to shake hands should be two to three seconds, move up and down two or three times, and then release. The handshake should be palm to palm, not fingertip to fingertip.
grip strength. Grip strength has a deep meaning, and it should not be too light or too heavy. A light grip represents hesitation and timidity. Holding too hard means being too enthusiastic or bossy. A medium grip conveys confidence and authority. <