Thailand Oriental Hotel is a world-class hotel with a history of 1 10 years. This hotel is almost full every day for so many years, so it is difficult to have a chance to stay without booking one month in advance. A hotel can run to this extent, naturally has its special management secrets. Because the hotel has given the most meticulous care and attention to every customer who stays. Create the most comfortable and considerate environment and atmosphere for customers and make them linger. In addition to the hotel's accommodation, catering, entertainment and other consumption environment, people feel comfortable and enjoy, and the specific service environment also makes people feel warm and considerate. For example, a Mr. Smith stayed in this hotel and got up in the morning to go out. A waiter greeted him: "Good morning, Mr. Smith!" " "Don't be surprised, because the hotel stipulates that the floor attendant should recite the names of the guests in each room the night before, so it is not unusual for them to know your name.