There are automatic ticket collection machines at Beijing West Railway Station. The station **** has 91 manual ticket windows, which are located in the station's north hall, south hall, underground and second floor. As of June 2015, the station has set up self-service ticket pickup and ticket machines in the east and west ticket halls of the south and north squares, the north second-floor entrance, and the underground refund hall***.

Services such as shopping, catering, recreation and culture, short rest, post and telecommunications, accommodation and storage of goods are provided in the comprehensive building in the north station building of Beijing West Railway Station as the main service object of travelers. In addition, the western part of the square in front of the station is also arranged with commercial service buildings.

Expanded Information:

Article 16 of the Interim Measures for Internet Ticketing by Railroads When exchanging a paper ticket, it shall be handled in accordance with the following:

(1) When purchasing a ticket by using a Resident Identity Card to purchase a ticket, you can present the original valid resident identity card of the rider used in purchasing the ticket to the station ticket window, the railroad outlet or the station automatic ticket vending machine for processing.

(2) If the resident identity card cannot be read automatically or if the ticket is purchased with a valid identity card other than the resident identity card, the original valid identity card of the passenger used for the purchase of the ticket and the order number must be presented and processed at the ticket window of the station or at the railroad outlet authorized by the railroad transportation enterprise, and then the ticket agent will enter the number of the document and the order number and verify the process.

(3) Student tickets are processed with the valid ID used for purchasing the ticket and the student ID card with a student train ticket discount card (both originals) at the ticket window of the station or railroad outlet where the student train ticket discount card identifier is installed.

(4) Tickets for disabled military personnel can be applied for at the station ticket window with the valid ID and "People's Republic of China Disabled Military Person's Card" and "People's Republic of China Disabled People's Police Card" (both originals) that were used at the time of ticket purchase.

(5) Tickets will be exchanged if the valid ID information and order number are verified to be the same; tickets will not be exchanged if they are not. Student tickets, disabled military personnel tickets at the same time to verify the reduction of preferential (to be) vouchers. Student tickets should also reduce the number of discounted rides.

Baidu Encyclopedia - Beijing West Railway Station