Elucidation of the necessary quality of each position requirements, job responsibilities, work details, and as the center, step by step, from shallow to deep to explore the actual work of each position affairs of the operational process, methods, means, skills and precautions.

This series of books **** divided into eight positions designed, specifically, the first series: "How to do an excellent hotel administration manager", "how to do an excellent guest room manager", "how to do an excellent food and beverage manager"; the second series: "how to do an excellent front office manager", "how to do an excellent hotel foreman", "how to do an excellent room attendant", "how to do an excellent food and beverage attendant", "how to do an excellent hotel manager". How to be an Excellent Food and Beverage Attendant".

This series of books not only allows employees to get deeper and deeper into the theoretical understanding of hotel services and the requirements of the job, but also teaches them the methods that have proved to be the best in work practice.

(Expand all) "star hotel service training" series to improve the "soft products" - service level for the purpose of designing training by position. Explain the necessary quality requirements of each position, job responsibilities, work details, and as the center, step by step, from shallow to deep, to explore the actual work of each post business processes, methods, means, skills and precautions.

This series of books **** divided into eight positions designed, specifically, the first series: "How to do an excellent hotel administration manager", "how to do an excellent guest room manager", "how to do an excellent food and beverage manager"; the second series: "how to do an excellent front office manager", "how to do an excellent hotel foreman", "how to do an excellent room attendant", "how to do an excellent food and beverage attendant", "how to do an excellent hotel manager". How to be an Excellent Food and Beverage Attendant".

This series of books not only allows employees to get deeper and deeper into the theoretical understanding of hotel services and the requirements of their own work, but also teaches them the methods that have proved to be the best in work practice.

Through the study, not only can improve the staff's confidence in their jobs, thus enhancing the sense of security, not worry about the low level of work and be "fired". Moreover, the service level of the staff continues to improve, the hotel's service quality is getting higher and higher, the hotel is more and more competitive.