Job responsibilities of waiters in restaurants and hotels

In today's social life, people gradually realize the importance of job responsibilities, and formulating job responsibilities can effectively prevent the phenomenon of job shirking and responsibility shirking between departments or employees due to unreasonable job allocation. I'm sure that most people have a headache about formulating job responsibilities. Here are the job responsibilities of restaurant and hotel waiters that I have compiled for you, for reference only. Let's have a look.

Job responsibilities of waiters in restaurants and hotels 1

1. Abide by various management rules and regulations of the company.

second, obey the command and follow the principle of "obey first, then complain".

third, standardize personal behavior, enhance the image of Hongjia people, and establish corporate brand awareness.

fourth, according to the standard service process, to provide customers with convenient and efficient services.

5. Be familiar with service items, features and prices.

VI. Be responsible for the preparation before work and the regional sanitation cleaning.

VII. Responsible for maintaining and maintaining the company's corporate articles to ensure their normal use.

8. You must speak common words and use polite expressions during your on-the-job period.

IX. Handle the complaints of guests in time and report them in time.

ten, during the on-the-job period, you should be diligent in your eyes, legs, mouth and hands.

Xi. Be conscientious, regard the store as home, and share the same fate with the hotel.

12. Save water and electricity for the company, and dare to fight against improper behaviors. Responsibilities of restaurant hotel waiter 2

1. Arrange the restaurant and dining table according to the specifications and standards, and make preparations before the meal. 2. Ensure that the tableware and glassware used are clean, hygienic, bright and without gaps. Tablecloths and napkins are clean, crisp, undamaged and stain-free.

3. greet the guests as per the service procedure, assist them to order food, and introduce the special or seasonal dishes to them.

4. Be neat and tidy, and don't leave your post without authorization.

5. Patrol the Taiwan frequently, provide various services according to the procedures, collect and remove tableware in time, and change the handlebars frequently. Be good at selling drinks.

6, after the meal, do a good job of cleaning the restaurant.

7. Be familiar with the contents of menu and wine labels, such as how to make food.

8, do a good job of finishing after dinner. Job responsibilities of vegetable runner:

1. Do a good job of cleaning tableware and utensils into the cabinet before business, and ensure the convenience of use when opening meals.

2. Prepare ingredients and utensils for various dishes before the meal, and actively cooperate with the chef's work before the meal.

3. Understand the characteristics, names and service methods of dishes, and deliver all kinds of dishes to the front desk accurately and quickly according to the time requirements of the front desk.

4. Understand the checkout method and keep the order properly for recheck.

5. Assist the front desk clerk to make pre-meal preparation, after-meal service and after-meal finishing work.

6. Assist the chef to control the quality, such as the shape of the dish, the cold and hot degree of the dish, etc.

7. Assist the front desk clerk and communicate the information in the front and back office. Job Responsibilities of Hotel Waiter in Restaurant 3

1. Organize and implement the training of service technology and cooking technology for employees in the catering department, improve the quality of employees, and establish a good image and reputation for the hotel.

2. establish a good relationship with guests, actively solicit their opinions and suggestions on catering, and actively and seriously handle their complaints, so as to ensure that the catering needs of guests are met to the maximum extent and improve the quality of catering services.

3. Pay attention to safety and food hygiene, conscientiously implement the "Food Hygiene Law", and carry out regular safety protection and fire prevention education to ensure the safety of guests and restaurants, kitchens and warehouses.

4. communicate, coordinate and cooperate with the food and beverage department and other departments.

5. attend the daily general manager's work meeting and preside over the daily food and beverage department meeting to ensure the effective implementation of the hotel's work instructions.

6. Complete other tasks assigned by the general manager. Job responsibilities of waiters in restaurants and hotels 4

1. Check whether all articles in this area are neat and complete.

2. Be active, enthusiastic, patient and considerate when serving guests, so that guests can feel at home.

3. When problems are found, handle them in time. If things cannot be handled, report them in time and give feedback.

four, the waiter has the responsibility and obligation to implement the "one help one" training plan, unity and mutual assistance.

5. Be responsible for the cleaning, sanitation and environmental maintenance of the area, do a good job of guiding the guests and docking with the room attendant.

VI. Accurately grasp the status of private rooms and make good cooperation with other departments. Job responsibilities of restaurant hotel waiter 5

1. Cooperate with restaurant supervisor to provide business training for subordinate employees, and constantly improve their professional knowledge and service skills.

2. Do a good job in the custody of the articles of the team and the hygiene of the restaurant.

3. Keep an eye on the guests' movements at any time, and supervise the employees to be active, enthusiastic and polite.

4. Ask the waiter to be familiar with the characteristics of dishes and be good at selling dishes and drinks.

5. Complete the temporary tasks assigned by the restaurant supervisor.

6. Be responsible for keeping a work diary and completing the handover procedures. ;