Common abbreviations:
1. General Manager's Office: General Manager's Human Resources Department: HR Finance Department: A/C Catering Department: F&; B Housekeeping Department: HSKP Engineering Department: ENG Security Department: SEC Recreation Department: ENT Front Office Department: FO Sales Department: S&; M 2, average house price index ARI: average rate index; CTP operating profit contribution: contribution to trading profit; Total operating profit of GOP: total operating profit; The average income of each saleable room in RevPAR: the income of each saleable room; RGI income-generating index: income-generating index; GSTS guest opinion survey system: guest satisfaction tracking system; ESPS employee satisfaction survey: ESPS = employee satisfaction pulsation survey; TQM Total Quality Management: TQM= Total Quality Management; QES quality evaluation system: QES= quality evaluation system; PMS Hotel Management System: PMS= Property Management System; SOP (standard operating procedure): SOP = standard operating procedure; KNR Important Company Agreement Price: KNR (Key Negotiation Price); LNR "local" company agreement price: LNR (local negotiated price); RFP Cooperation Agreement Application: RFP= Request for Proposal; FIT (FIT): FIT = completely independent traveler; DND (do not disturb): DN D= do not disturb; VIP (very important person): VIP= very important person; IBP (Integrated Business Plan): IBP= Integrated Business Plan; ; The reservation system of VCRO reservation center: vcro = virtual central reservation office.