Some business managers are really procrastinating, while others are really busy. I don't know anything else. There are more than 400 stores per business manager in my area, so it is very rare to cover every store. At present, most of the take-away business managers recruited by Meituan are undergraduates, and the new business managers have little experience. What they know depends on the training of the team and the guidance of the old salesmen, so they don't understand the sufferings of the merchants and can't compare with those "old bird managers". Meituan's take-out business system is extremely huge, and sometimes it takes a long time for something that looks small to be approved by their system. In fact, the power of the Meituan takeaway business manager is very limited, even less than that of the distribution stationmaster (although they are at the same level and belong to different systems). There are many things that they can't handle at all, but they can't let the merchants know (young people like to pretend to understand when they enter big companies), and they have to wait for a reply from the top, so they are delayed. In addition, they have tasks, and the task completion rate is linked to the salary, so if your work doesn't help them complete the task, of course they can put it off.

Finally, if your restaurant is doing well, take-out is only incidental, so there is no need to pay attention to them. They will naturally come to you, but you specialize in takeout, and your economic source depends entirely on takeout, so you have no capital to negotiate with them. So think about where you are now. If you can live without them, let them hang for a while. If you still live on takeout or try to get on well with business managers, they are all working, and they have no reason and no need to embarrass you. Of course, if you really can't bear it, I suggest you go to the platform to find a customer service complaint and pursue it to the end. Since he won't let you live, don't let him feel better.