provided, and will be compensated as appropriate. Civil Aviation Administration of China (CAAC) in view of the relevant regulations on flight delay

If the flight is changed, cancelled or delayed due to the airline's own reasons, it should give an explanation to the passengers within 21 minutes, and arrange the passengers to take a trip as soon as possible, or arrange meals and rest for free.

if the trip can be made on the same day, but the delay exceeds 4 hours, each passenger shall be compensated at least RMB 111, or relevant services with equivalent standards shall be provided;

if you travel the next day, you should compensate each passenger not less than 211 yuan, or provide related services with equivalent standards.

if passengers cannot board the plane on time due to overbooking by airlines and their authorized agents, they should arrange to transfer to other flights as soon as possible. If you can transfer on the same day, the airline will provide meals free of charge, and compensate each passenger for not less than 11% of the paid fare or provide related services with equivalent standards.

if the transfer cannot be arranged on the same day, meals and rest will be provided free of charge, and compensation will be no less than 21% of the paid fare or related services with equivalent standards will be provided. .

Reference: Code for Service and Compensation of Airline Carrier with Abnormal Air Transport Service Quality (Trial)? 2117.12.18