Application report of a credit model enterprise

How to write the application report of a credit model enterprise? The following is a sample application report of an honest demonstration enterprise. Welcome to read it.

Part I: Application Report of Integrity Demonstration Enterprise

A certain commercial plaza is located in the middle of a certain road, with a total investment of 711 million yuan, which is a key project of the municipal government. The whole commercial plaza was designed by a company, with a construction area of 1.7 million square meters and a commercial area of 1.2 million square meters, and has been fully opened. So-and-so commercial plaza takes fashion consumption and culture as its banner and leisure consumption as its business theme; Set shopping, leisure, entertainment, catering, fitness, culture and other diversified formats into one, to create? One-stop service New urban commercial complex.

the company adheres to? Pragmatic and truth-seeking, determined to innovate and go all out? With advanced pioneering business ideas and scientific and reasonable modern enterprise management system, the company's operation is more large-scale, professional and brand-oriented, constantly refreshing a new record of commercial development, and at the same time achieving great social benefits.

since its opening, a certain company has always adhered to the concept of honest service, adhered to the principle of winning trust with sincerity and establishing reputation with trust, strengthened management, and devoted itself to improving service quality, and invested in the construction of underground parking lots, which made a new breakthrough and leap in all work of the company, won a good reputation and achieved good business performance. Companies abide by the integrity of the business, in line with? Sincerity, goodness, precision and beauty? Based on our service concept, we have extensively carried out self-examination and self-correction activities with strengthening internal management and improving service quality as the central content, and comprehensively implemented honest management, and achieved gratifying results.

was judged by a newspaper in xxxx? The most influential commercial plaza? Was judged by a newspaper in xxxx? The most powerful commercial plaza? From xxxx to xxxx, it was rated by a city consumer association. Integrity unit? In xxxx, it was rated as the advanced unit of the city's fire control work by the municipal government. In xxxx, our company will continue to take the honest enterprise as its work goal. The specific work is reported as follows:

First, strengthen the quality inside, shape the image outside, and win the trust of consumers by quality service.

Quality is the internal driving force of enterprise development, while image is the signboard and facade of an enterprise. So-and-so's hardware facilities are first-class in a certain province and the whole province. In terms of software construction, combined with the work of learning shopping malls, we actively carry out on-the-job training and various skills competitions and exercises. Internal strength? . In the process of receiving consumers, whether it is face-to-face conversation or telephone consultation, employees generally use civilized language to give customers a feeling of being at home. For VIP members, the company's customer service department implements shopping return visits, birthday message congratulations, birthday songs and other activities; In the post, dressing the, an employee, was listed on the post, with neat appearance and strict discipline, showing the youth and motivation of someone; In the service, the employees are sincere, enthusiastic, civilized and polite, greeted, asked and answered, and sent away. They are never tired of picking and asking for goods from consumers. They have created a good shopping environment for customers with practical actions and won the trust of consumers through quality service.

second, scientific management, honest management, relying on reputation guarantee for the survival and development of enterprises. In order for enterprises to be in an invincible position in the market competition, it is necessary to establish a certain degree of credibility among consumers. To this end, the company focuses on four aspects: First, it sincerely faces consumers according to the requirements of laws and regulations such as the Consumer Rights Protection Law and the Product Quality Law. Second, strictly control the quality of goods, implement the manager's overall responsibility system, establish commodity inspection departments, check the quality of goods at all levels, implement one thing and one sign, stop the occurrence of counterfeit goods, ensure the legitimate rights and interests of consumers, and do not harm consumers. Third, clearly mark the price, treat each other honestly and fairly, strictly manage the price of goods, never make false propaganda, deceive and mislead consumers, and protect consumers' rights everywhere. Fulfill the obligations of the operator. Fourth, the company disclosed the specific contents and standards of service commitments, service procedures and time limits to the public, and made clear the responsibilities that should be borne for breach of commitments. It also set up a telephone complaint box to report complaints in the customer service center, established and improved a consumer complaint station, and assigned special personnel to take charge of consumer complaints, and accepted the supervision and guidance of consumers with an open mind. The leaders of our company use their honesty to realize the enterprise's law-abiding operation and rights protection according to law, so that the vast number of consumers can feel comfortable buying in XXX, feel at ease in use and feel relieved in customer service.

third, pro-business and steady business, sincere service for merchants, harmonious development, and * * * create a win-win situation.

by doing everything possible to create a good marketing environment for merchants, strengthen property dispatching management, establish a property 111 system, sincerely serve merchants, improve employees' service awareness, solve problems for merchants in operation, solve problems such as entrance decoration, business opening, business and public security disputes in time, create a good business environment, make merchants profitable, and thus enable the company to achieve income.

fourth, implement a standardized management system to promote the standardization and specialization of company management. The level of enterprise management is directly related to the success or failure of enterprises. Establishing enterprise standardization system and carrying out standardized management are important means to promote the scientific, complete, reasonable and orderly development of enterprises, which urges the company to embark on a professional and standardized road.

5. Strengthen democratic management, create a harmonious and unified labor atmosphere, and promote the company's harmony and stability.

We give full play to the important role of trade unions, and take the protection of employees' interests as the starting point. Trade unions regularly organize face-to-face exchange activities between employees and administrative personnel, focusing on solving the hot and difficult issues that employees care about in the development of the company, and promoting the harmony and stability of labor relations between the company and employees. Trade unions actively organize employees to carry out all kinds of cultural and sports activities that they like. ? March 8th Women's Day? Held tug-of-war, skipping rope and holding the ball; ? May day? The trade union organized employees to play badminton and selected elite soldiers to participate in group competitions; The company often organizes employees to hold fashion model competitions; To celebrate the 91th anniversary of the founding of the Party, Party branches and trade unions organized a karaoke contest for employees to sing red songs. The company adheres to humanized management, and the popular cultural and sports life has effectively improved the morale of employees, enhanced the cohesion and team spirit of employees, and improved the happiness index and happiness of employees working in enterprises.

6. Be enthusiastic about public welfare, contribute to society and win social recognition with practical actions.

coming from and serving the society is the soul of a commercial enterprise and an important magic weapon to win the initiative in market competition. Since xxxx, it has created employment opportunities, accepted laid-off workers, internship for college graduates and participated in various social donations. Post salary is implemented within the company, and the salary level is higher than that of similar local industries; In order to relieve the worries of employees, the basic old-age insurance was uniformly handled for employees; Has built a staff dining room, recreation room, activity room, organize staff to write and perform on holidays, and carry out a variety of entertainment activities; Trade unions regularly provide send warm for families of employees with difficulties to help solve their practical difficulties.

VII. The company attaches great importance to the safety management of shopping malls. The company's safety committee conscientiously implemented the group's safety work documents and the spirit of the meeting, persistently adhered to various safety management systems, held regular monthly safety committee expansion meetings, and concentrated on checking more than 281 items of potential safety hazards in all aspects of the mall, all of which have been rectified in time. The company regards safety work as the main content of risk responsibility system assessment of each department. Hire 23 full-time (part-time) security officers and wear armbands for inspection. Insist on fire accidents in shopping malls? Don't let go? Principle analysis and processing. In the case of insufficient technical personnel, the engineering department timely repaired and maintained the water, electricity and gas facilities, which better guaranteed the normal supply of water, electricity and gas in the shopping mall. In the case of staff shortage, the security department is loyal to its duties, maintains the order of the shopping mall, and can effectively handle emergencies such as fire in the shopping mall in time. Actively cooperate with new merchants to do a good job in fire prevention and fire safety training. The safety Committee seriously carried out in June? Safe all month? A number of activities, organize all employees and shopping guides to carry out fire fighting scientific self-help drills. Revise the flow and system of shopping mall safety inspection and construction safety, sum up the experience and lessons of the company's safety and stability work in depth, and strengthen and improve the shopping mall safety work in a targeted manner. Due to the attention of safety management leaders and the implementation of the system, no serious accidents occurred in the company throughout the year, ensuring the safety of customers.

VIII. Do a good job in health management. Health work is an important part of company quality management. In the management of environmental sanitation and workplace sanitation, the company implements dicing contract, which is made up of? Health leading group? Be fully responsible for the patrol inspection of health work to ensure all-day cleaning. Due to the leadership's attention, effective measures and full participation, the company's health quality has always maintained a high level.

Integrity construction is a long-term systematic project. Although we have done some work in management, there is still a big gap from the requirements of superior leaders. Our company will carry out in-depth and lasting integrity management activities, further strengthen the integrity supervision mechanism, innovate the brand with integrity, enhance the competitiveness of the company, and make the company develop continuously and rapidly. As one of the first? One-stop shopping plaza? A certain company takes urban development as its own responsibility, creates life aesthetics, focuses on improving people's quality of life, and relies on the group's resource advantages and advanced experience in various fields to perfectly integrate a unique tourism cultural resource with the most potential business model in the new economic era to create a new business model. Chapter 2: Application Report of Honesty Demonstration Enterprises

In recent years, Chongdugou Scenic Area in Luanchuan County has been insisting on? Credit first? With the goal of building a boutique scenic spot, we are committed to developing harmonious tourism and creating a civilized and honest atmosphere. According to the implementation plan of the first honest demonstration enterprise selection in Luoyang and the actual situation of the scenic spot, the situation is reported as follows:

First, the basic situation of the scenic spot

Chongdugou Scenic Spot is located in Luanchuan County, 118 kilometers southwest of Luoyang City, Henan Province, which integrates sightseeing, leisure, vacation and entertainment, with more than 211 scenic spots. In the scenic area, thousands of springs gush and hundreds of waterfalls flock, 11,111 mu of bamboo sea blocks the sun, boating and fishing are idle, drifting and playing in the water is close to danger, snack water lanes are blue and blue, farmhouse hotels are quiet and comfortable, discount supermarkets are full of treasures, and farming folk customs have returned to simplicity for a hundred years. Northland Jiangnan? The reputation. Chongdugou Scenic Area was opened to the outside world in July, 1999. Due to the strong driving of rural tourism in the scenic area, more than 95% of the villagers in the village relied on tourism to get rid of poverty and become rich. The successful experience of driving the masses out of poverty and become rich through tourism was called by the tourism industry. Heavy crossing ditch phenomenon? . Li Chengyu, the former governor of Henan Province, praised Chongdugou after his inspection. A model of eco-tourism development, a model of family hotels, and a model of poverty alleviation driven by tourism? ; Xu Guangchun, former secretary of Henan Provincial Party Committee, praised Chongdugou after his inspection? This is not only a very rare tourist resort, but also a base for the development of tourism industry with strong demonstration and driving effect. .

the chongdugou scenic spot has been rated by the competent authorities at all levels in recent years? Funiu Mountain World Geopark? 、? National agricultural tourism demonstration site? 、? National aaaa scenic spot? 、? National ecological demonstration zone? 、 ? Central China Tourism Talent Training Base? 、? Top Ten Scenic Spots in Henan Province? Luoyang city for 3 consecutive years? Advanced unit of tourism work? And other honorary titles.

II. Company Status and Operation

Chongdugou Scenic Area is managed by Luanchuan Chongdugou Scenic Area Co., Ltd., which is a joint-stock enterprise. The company established a board of directors, which consists of the general manager's public office, finance department, ticketing department, reception department, comprehensive department, marketing department, police office, Chongdugou Waterfront Hotel, quality management supervision team and other permanent institutions. The company's institutions are sound and the division of responsibilities is clear. Chongdugou Scenic Area has 358 employees. Among them, there are 26 middle-level managers, 85 sanitation workers, 217 managers and 41 tour guides, among whom 76 have college education or above.

in order to standardize the management of scenic spots, improve the service quality of scenic spots, and enhance the professional skills of employees in scenic spots, it is true to its appearance and worthy of its name. The scenic spot has successively formulated the Implementation Plan of Standardized Management, and according to the requirements of the plan, it has formulated the Archives of Credit Management for Employees in Scenic Spots, Management Measures for Farmhouses and Hotels, and Service Standards for Various Posts. In addition, the credit commitment service is implemented in the scenic spot, and the scenic spot carries out production and operation according to law, and carries out accounting in strict accordance with the unified national accounting system. The accounting materials are true and complete, and there is no accounting fraud; In addition, in the course of operation, the scenic spot earnestly fulfilled the loan contract, enjoyed a good credit in financial institutions, did not have a lawsuit event caused by malicious default on customer payment, and was able to pay the tax payable in full and on time, and was selected as an A-level tax credit record by Luoyang Local Taxation Bureau. Thirdly, the scenic spot attaches importance to the physical and mental health of employees, quality, safety and environmental protection. It has passed the iso9111 and iso14111 system certification, has sound safety production rules and regulations, and has created good safety production conditions and labor protection measures. There has been no safety accident and environmental pollution accident for three consecutive years.

third,? It is not only a very rare tourist resort, but also a base for the development of tourism industry with strong demonstration and driving effect. ?

At the beginning of the development of Chongdugou Scenic Area, the overall development of the scenic area was scientifically planned around the three unique resource advantages of water, bamboo and farmers, and farmhouse tourism was vigorously developed. Eat farmhouse meals, live in farmhouses, enjoy the farmhouse scenery, and buy farm things? It has become a brand and has been highly recognized by all walks of life. In addition, the tourism development of Chongdugou has created economic conditions for Tantou and surrounding towns to rely on tourism. At present, there are more than 21 agricultural and sideline products named after Chongdugou in Chongdugou and surrounding towns. Such as Chongdugou persimmon vinegar, Chongdugou sweet potato vermicelli, Chongdugou mountain fruit drink, Chongdugou pure grain wine, Chongdugou mung bean noodles, Chongdugou earth eggs, Chongdugou fried melon seeds, Chongdugou root art, Chongdugou bamboo and wood handicrafts carving and painting. Tens of thousands of people in Tantou and surrounding towns where the scenic spot is located are engaged in tourism services and processing of agricultural and sideline products relying on the rural tourism brand of Chongdugou, creating a social benefit of 541 million yuan. More than 65% of farmers in Tantou Town have taken off their poor hats and embarked on the road of prosperity.

　? Mobilize all positive factors, maximize the use of existing resources, put credit first, operate with integrity, and make the construction and management of scenic spots better? This is the slogan of Chongdugou's scenic spot management. Through unremitting efforts, an honest, civilized, harmonious, safe and beautiful Chongdugou is being presented to the world. To this end, I sincerely ask the higher authorities to declare the first integrity demonstration enterprise in Luoyang.

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