Current location - Recipe Complete Network - Catering franchise - What should Tuoke sum up?
What should Tuoke sum up?

What should you say in a blog summary

What should you say in a blog summary? Work summary is to let your superiors know what contribution you have made and reflect the value of your work. Summary must have an overview and narrative of the situation, some simple and some detailed. I'll take you to learn what a pioneer should say when summing up. What should you say in a blog summary? 1

Work summary is to let your superiors know what contribution you have made and reflect the value of your work. Therefore, you should write down the following points:

1. Your understanding of the post and work

2. What have you done specifically

3. How do you work hard and what things are solved by your brain. Even if it's nothing, write some difficult questions. How did you solve them through hard work?

4. What abilities or knowledge do you need to improve in your future work?

5. The superiors like people who work actively. You should be prepared for everything in your job, that is, the preparatory work is as follows for your reference:

Summary is to make a comprehensive and systematic overall evaluation and analysis of the situation in a period of time, and analyze achievements, shortcomings and experiences. Summary is a kind of applied writing, which is to think rationally about the work that has been done.

Basic requirements for summary

1. Summary must have an overview and description of the situation, some are simple and some are detailed.

2. Achievements and shortcomings. This is the main content of the summary. The purpose of summing up is to affirm achievements and find out shortcomings. What are the achievements, how big they are, in what ways, and how they were achieved; How many shortcomings there are, what aspects they are manifested in and how they are produced should be clearly written.

3. Experience and lessons. In order to facilitate the future work, we must analyze, study and summarize the previous work experience and lessons, and form theoretical knowledge.

Points for attention:

1. Be realistic, the achievements are basically not exaggerated, and the shortcomings are basically not narrowed. This is the basis of analysis and drawing lessons.

2. Be clear. The sentence is fluent and easy to understand.

3. Be specific and appropriate. There are important things and minor things, and you should highlight the key points when writing. The problems in the summary should be divided into primary and secondary and detailed.

The basic format of summary:

1, title

2, beginning of text

: overview and overall evaluation; Summarize the full text.

main body: analyze the shortcomings of achievements and sum up experiences and lessons.

conclusion: analyze the problem and make clear the direction.

3. Signature and date

What should I say in the summary of expanding customers? 2

Part I: Experience in expanding customers

According to our experience in expanding customers, let's share the five steps of expanding customers' management:

Step 1: Emotional management-let part-time employees become [one of their own]

Emotional management is to cheer up part-time employees. Emotional management is not equal to "fighting chicken blood", but treating the emotions of part-time workers as regular staff. Only when a good horse eats good grass can it run fast.

There are two specific ways of emotional management:

Step 1: Emotional construction before expanding customers

Use the early name time to queue up and shout slogans in unison to cheer up the spirit and enhance work activity. There is no certain rule for the content of the slogan. What is needed is to keep consistent in action and break the state of being in the doldrums. The second is the psychological massage in the development of customers, which uses the late registration time to listen to the actual feedback of front-line work, respond to the feedback in time, and give appropriate comfort and encouragement. Enhance the cohesion and execution of the [temporary team].

Step 2: Incentive Management-Let the pioneers have goals

What the pioneers get before going into battle is the index, which is the red line of punishment. The motivation to work for fear of being punished is hard to last long. The effective way to change passivity into initiative is to set incentives, and set different effect incentives according to each node, such as leaving electricity, visiting, recognizing and closing a deal. This can enable the customers to turn indicators into goals, improve their work initiative, reduce the management burden, and make the channel customers turn to effectiveness. Specifically, the basic salary of the extension staff can be appropriately reduced, and the corresponding bonus can be given for each successful power leave and visit (set according to the actual needs of the project), so as to pay for the extension results and improve the effectiveness.

Step 3: Standardized management-thousands of people must take one side

Non-standard marketing standards such as inconsistent standards and false promises are taboos of real estate marketing, which will not only affect the conversion rate of the extension port to the customers in the case site, but also bury hidden dangers for the transaction. Therefore, before the expansion, all the materials, sales caliber and price caliber must be highly unified, so as to ensure that the written and oral statements are accurate and prevent future troubles. On the other hand, it can reduce the influence of different quality of personnel on the development of customers to a certain extent, and excellent rhetoric can increase the probability of obtaining customers and make the project image more unified.

Step 4: Tool Management-Keep an eye on the dead

When managing the clients, it is obviously impossible to let things drift. If you keep an eye on the dead everywhere if you are too strict, there will be side effects. People like to take advantage of the pressure, secretly throw away a single page or scribble a phone number. I believe all colleagues have met them. In order to improve the efficiency in the process, we need the process management of "keeping an eye on the dead". Specifically, we can combine the internet management tools to weaken the sense of *, improve the standardization of management, and replace a large number of human resources management with standardized management tools. In order to optimize the management effect, Lituo has developed "Tuokejia", which is a management tool for Tuokejia, and can be installed on any type of smart phone. Through three versions of "Burt's Bee", "Commissioner" and "Manager", people in different corners of Tuokejia can manage and view Tuokejia in real time, including online check-in and check-out, real-time position tracking, indicator completion statistics and incentives. Reduce the input of management manpower and improve management efficiency in a digital way.

Step 5: Quality Management-Doing a good job is different from doing a bad job

For the pioneering staff, the most common laziness * is "just mix it up, * will always come out", which comes from the management's failure to evaluate everyone's work results. Just like e-commerce shopping, sellers need to accept commodity evaluation in order to be constantly motivated to maintain the high quality of commodities. Similarly, the management needs to evaluate the work results of the customers and form a quality management system. The evaluation results have an impact on the last salary settlement and the next priority employment, and form a traceable quality management record for everyone, whether full-time or part-time employees.

To sum up, customer development management is a complicated project, and it is difficult to achieve results in a simple and rude way. The management should be intensive and meticulous, and the methods should be diversified. At the same time, it should be noted that the management with changeable methods needs to grasp the management points and not do redundant management. In addition, management needs to be more standardized, and the burden of human resources management should be reduced through internet and tools, and fine management should be done, light management should be done, and practical management should be done, so as to achieve high-quality customer management.