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How to improve the job performance of warehouse employees
Can we find a way to improve the job performance of warehouse employees without upgrading or buying new facilities and equipment? When the American economy flourished in the 1990s, it was difficult for companies to find enough qualified warehouse employees, so they used a lot of machinery instead of manual operation. Today, the situation is just the opposite, and the focus of work has turned back to manpower, which can not only reduce the huge cost of purchasing large-scale facilities and equipment, reduce the purchase risk of the company, but also increase the flexibility of operation and make the operation system develop in a more flexible direction. Therefore, it is very important to find out the influencing factors of warehouse employees' job performance from all directions and develop a simple and low-cost method to improve their work efficiency. After investigation, it is found that there are five areas that have great influence on the work performance of warehouse employees, namely: working methods and processes, facility layout, incentive measures, attitude and morale, education and training. Then, here are some specific methods to improve the work performance of warehouse employees from these aspects. The working method and process domain can be realized by improving the original working process and method or improving the existing strategy. Specifically, there are (1). Checking the existing operation activities has some actions that everyone is used to, which actually has a huge obstacle to the improvement of employees' work efficiency. For example, employees can only sort with the remaining hand, because they have to hold the sorting sheet with one hand. If these documents are installed on sorting vehicles or pallet cranes, they can be sorted with both hands at the same time. In this way, through simple changes, improve work performance. Use the method of production operation management to track and check every specific operation of the warehouse. By making a flow chart marked with the completion time and process composition of each detailed action, we pay attention to those delayed or redundant operations in the daily actual operation process, so as to find a quick and effective method to improve the work performance of warehouse employees. (2) Make full use of the existing information system capacity of the warehouse to check the existing information system of the warehouse, so that most of the warehouse management systems and other information systems can be applied to activities that have a great impact on the efficiency of the warehouse, such as work planning, ordering-sorting procedures, order confirmation, etc. By using these systems, the operation process can be arranged reasonably, the distance used for sorting can be reduced as much as possible, and the accuracy of sorting work can be improved. So as to improve the work performance of warehouse employees. Whenever possible, we can make full use of the existing information technology and supplement new tasks at any time, such as ordering a truck driver to deliver goods according to the optimized route of the system, and picking up the tray in another sorting area nearby on the way back, so as to minimize the empty driving rate and vehicle convection. Improve work performance. (3) Check whether the warehouse staff use the mechanical equipment correctly and make it exert its maximum potential, carefully observe the methods of employees operating the mechanical equipment to see whether they use and maintain the equipment correctly, so as to reduce the consumption and wear of the facilities and equipment as much as possible, and calculate the utilization rate of these mechanical equipment to reduce the backlog and waiting time by using these facilities and equipment. Avoid the imbalance of employees' work and let employees give full play to their potential. (4) Check the existing strategies and resources regularly. When you started working according to the company's new strategy, was the effect obvious? However, when your working environment changes, you should regularly check your operating procedures and modify them to meet the changing needs and maximize your work performance. For example, the previous work sorting storage strategy is very good. However, since the launch of the new product, the effect has dropped sharply, making the work of sorting workers complicated and chaotic. At this time, it is necessary to look at the available resources inside and outside the enterprise and re-formulate new strategies. (5) Consider formulating a new strategy. If your demand is relatively fixed, you can rely on the accurate forecast of demand, and improve the work performance of warehouse employees by arranging returns regularly in advance. For example, you need to ship the goods from A to B every two days. At this time, you can scan the incoming ships on the schedule, confirm the returning ships two days in advance, and arrange the goods that need to leave the port on the same day. By changing the delivery mode of the original supplier at any time, we can better plan the delivery schedule, solve the congestion at the port or any other receiving place, reduce the waiting time and improve the receiving efficiency. In addition, you can invest in developing a pallet that can be completely moved. In practice, the trailer can be used for direct transportation, thus eliminating the process of loading and recycling and improving work efficiency. Facilities layout, carefully observe the various operational activities of warehouse employees. If you find that there are often irregular goods accumulation or circuitous and repetitive sorting paths, then there is probably a layout problem in the warehouse here. In this case, we can consider widening the corridor by splitting the shelves. Because in a very narrow corridor environment, the accumulation of goods at the intersection of corridors will be reduced as much as possible, and in order to balance the various regions. Therefore, by widening the corridor, the inventory of the cross corridor can be increased, thus shortening the path of the whole sorting work and improving the work efficiency. In addition, ergonomics should be considered when designing the space of the warehouse, so that the staff can work comfortably from knees to arms and other major moving parts, and the telescopic span should be reduced as much as possible (for example, all products in the sorting area can be obtained directly without any auxiliary tools) to reduce work fatigue. Improve work performance. Incentive measures are very important in improving employees' enthusiasm. 1999 a warehouse education research Committee in the United States investigated various factors and found that the salary level of employees accounted for 90% of employees' enthusiasm; In addition, considering the safety of employees and caring for them are also effective tools to motivate employees. Effective motivation should be a reasonable standard that can meet the needs of employees after careful observation. If warehouse employees work hard to get more bonuses, they are easily injured. At this time, giving each employee a hat will also become an effective incentive. Although these incentive measures are very effective in stimulating employees' enthusiasm, some companies find that the cost of some incentive plans is greater than the return, so it is necessary to weigh the relationship between cost and income and effectively stimulate employees' enthusiasm with appropriate costs in order to obtain the greatest performance, attitude and morale. If employees have a strong sense of identity and belonging to the company, then employees will work hard. Therefore, company leaders or warehouse supervisors should carefully consider the way and content of communication with employees. So as not to adversely affect the work attitude and morale of employees. By using the method of management by objectives, employees can participate in the enterprise's decision-making, supervise their own work process, and give effective feedback on their operations, so that those who fail to meet the work requirements have a clear feeling and guide them to make improvements to improve their overall work level. In addition, the working environment also has a very important impact on morale. Facts have proved that warehouse staff are comfortable and can work better in a clean and safe environment. Therefore, in order to improve the performance of warehouse employees, we must ensure that the warehouse has sufficient light and comfortable temperature, so that employees can have reasonable and sufficient rest, education and training! According to the development needs of enterprises, every employee in the warehouse should be educated and trained, so that they can play the role of existing facilities safely and effectively and complete their tasks in the most effective way. Obviously, it is very beneficial to improve the overall quality of employees by educating and training employees to understand the current development environment and resources of enterprises and clarify the current and future development goals. According to the changes of external environment and enterprise requirements, retraining employees' knowledge and skills not only lays a good foundation for the development of enterprises, but also lays a theoretical foundation for improving employees' performance. By improving the performance of warehouse employees through the above methods, warehouse supervisors can improve the output rate of the warehouse without increasing any additional costs; And in today's era of rapid economic development and frequent technical updates, replacing automatic and mechanized systematic operations with manual operations is also conducive to avoiding economic uncertainty and improving the flexibility and effectiveness of warehouse work. Therefore, using the above methods to improve the performance of warehouse personnel plays a very important role in reducing enterprise costs, increasing enterprise efficiency and improving work flexibility. Please read more articles about warehouse management. ........