I. Construction objectives
1. Integrate government services. Separate management from office, and accept and handle administrative affairs closely related to residents.
(2) Separation of political affairs from social affairs. Transfer the socialized functions and public welfare services originally undertaken by the sub-district office to the community service center.
Third, expand the service content. Actively carry out social welfare services for special groups and services for the convenience and benefit of the people.
4. Improve service facilities. The site area of the community service center is about 1000 square meters, with corresponding office facilities, which basically meets the needs of carrying out community service activities.
Second, the basic principles
People-oriented, serving the residents. The construction of community service center should start with solving the practical difficulties of residents and safeguarding the vital interests of the masses, continuously meet the living needs of community residents, and improve their quality of life and civilization.
Second, integrate resources and build on * * *. Mobilize social forces such as organs, organizations, troops, enterprises and institutions under the jurisdiction of the street to participate in community construction extensively, get out of the old mode of compartmentalization and compartmentalization, integrate community resources (including administrative resources, facilities resources, human resources and information resources), give full play to the role of various resources, and enjoy community resources to the maximum extent.
The three responsibilities and rights are unified and the management is orderly. Reform the management system of street community service, clarify the responsibilities and rights of community service centers, and promote the orderly development of various service activities.
Keep pace with the times, reform and innovate. Carrying out the pilot work of street community service center construction will inevitably touch on some original management systems and models, and encounter contradictions and resistance in all aspects. Therefore, we must carry forward the spirit of keeping pace with the times, emancipate our minds, seek truth from facts, dare to think forward, encourage the exploration of different systems, mechanisms and models, and create unique practices and experiences.
Third, the general idea.
Nature and purpose: the nature of street community service center can be a public institution or a private non-enterprise unit. Its purpose should be devoted to the management and service of public affairs in the jurisdiction to meet the material and spiritual needs of residents.
Basic functions: The basic functions of street community service centers should include studying and formulating community service development plans, undertaking government administrative affairs and divested social service functions, carrying out social welfare services for special groups and convenience, and guiding the community service work in this community.
Organizational structure: Street community service center is openly recruited by the office, 1 director, 3-5 managers, and the rest can be hired temporarily. The organizational structure of community service center should set up several stations (institutes) around community service projects.
4. Service content:
1. Platform for providing government services. Sub-district offices of labor, civil affairs, family planning, urban management, justice and other departments (including industry and commerce, taxation, housing management, environmental protection and other grass-roots stations) centralized acceptance and handling of administrative affairs closely related to residents. ).
2. Undertake social affairs services. Including family planning services, legal consulting services, civil mediation, job introduction for laid-off workers, services for the disabled, etc.
3. Integrate community service resources in the jurisdiction. Including community service hotline, open management of service resources of units in the jurisdiction, charity supermarket, voluntary service and so on.
4, to carry out public welfare, welfare community education, skills training, cultural and sports activities. Including classroom accommodation, chess and cards activities, newspaper reading, fitness exercises, etc.
5. Cultivate and develop community intermediary organizations. Including associations for the elderly, associations for the disabled, owners' committees, volunteer associations, various cultural and sports associations, etc.
6. Cultivate and develop social public services. Including elderly activity centers, elderly apartments, community health service stations, schools run by social forces and schools for children of floating population.
7. Carry out some operational services. Only hold projects to improve the utilization rate of facilities, or projects with immature market operation (such as professional and technical training of domestic service).
5. Mode of operation
As a legal entity (private non-enterprise) that independently bears civil liability, the street community service center enjoys the right to operate, make decisions, employ personnel, distribute income, manage services and use state-owned assets. Sub-district offices should sign a power of attorney with the service center to clarify responsibilities, rights and interests. Gradually implement the project operation mechanism. According to the service items entrusted by the service center, the street will change the "business expenses" and "headcount expenses" into "project funds" and allocate them to the service center. The affairs temporarily assigned by the government shall be operated in the way of "fee changes with the matter". The basic construction of community service centers is government investment, and some social funds can also be won. Its main operation mode is free or low compensation.
Fourth, the method steps
Investigate carefully and make a plan. By organizing relevant departments and relevant personnel of pilot units directly under the municipal government to study relevant laws, regulations and policies, they went to Shanghai, Beijing, Nanjing, Guangzhou and other cities to study and carry out in-depth investigation and study. Each pilot street put forward specific implementation plans, and organized experts and relevant departments to demonstrate the plans.
2. Strengthen leadership and elaborate organization. Siming, Huli District Party Committee and government should put the pilot work on the agenda and earnestly strengthen leadership. It is necessary to deploy capable cadres to participate in the pilot work, timely understand and analyze the progress of the pilot work, and take practical measures to help solve various specific problems. All relevant departments should strengthen business guidance, and put forward practical implementation rules for the work that needs street cooperation in this department in accordance with the principle of unity of responsibility and rights and "fees will be transferred with things". Siming District, Huli District Community Office should seriously take responsibility and do a good job in coordination. It is necessary to carry out ideological education throughout the whole process of the pilot work, do a good job in ideological and political work through extensive publicity activities, and mobilize the enthusiasm of all parties. We should mobilize the masses widely and listen to their opinions carefully. At the same time, it is necessary to organize relevant experts and scholars to conduct in-depth research and demonstration in the pilot units and accept their guidance. The pilot work began in mid-August and ended in mid-1.
Third, sum up experience and popularize it. From the middle of 1 1 month to the end of1February, summarize the pilot experience, consolidate the pilot results, hold relevant meetings, popularize and apply the pilot experience, and play a typical radiation role from point to area.