1, company profile

2, organization chart

3, company benefits

4, salary system

5, performance management system

6, job description and specific job specifications, work skills

7, internal staff familiarization

1, training objectives

1, to provide new employees with correct, relevant information about the company and the job, and the requirements of grooming and service. >8, grooming service requirements

1, the purpose of training:

1), to provide new employees with correct and relevant information about the company and the workplace, to encourage the morale of new employees;

2), so that the new employee to understand what the company can provide him with the relevant work situation and the company's expectations of him;

3), so that the new employee understands the history of the company, policies, corporate culture, provide a platform for discussion;

(4), to reduce the tension of new employees when they first enter the company, so that they can adapt to the company faster;

(5), so that new employees feel the company's welcome to him, so that new employees to experience a sense of belonging;

(6), so that new employees understand their job responsibilities, to strengthen the relationship between coworkers;

(7), to train the new employee Problem-solving ability and provide ways to seek help;

The comprehensive purpose is to make the new employees of the enterprise to integrate into the work environment faster and enter the work state.

2, training methods:

(1), the company's pre-employment training - the Ministry of Human Resources to prepare training materials

Mainly to welcome new employees; in accordance with the characteristics of the company's industry, organizational structure, the nature of the work, the relevant rules and regulations and the company's service industry to prepare a manual of the basic qualities or Specialists to explain; designate the manager of the new employee's work department or team leader as the new employee close to learn the tutor; answer the questions raised by the new employee.

(2), departmental job training -- the actual working department of new employees is responsible for

Introducing new employees to know the staff of the department; visit the working department; introduction of the departmental environment and work content, the special provisions of the department; explain the requirements of the new employee job duties, workflow, work treatment, designate a senior veteran employees to take new employees; the new employee's job duties, workflow, work treatment, the new employee's job requirements, work flow, the company's service industry. Employees with a new employee; the performance of the new employee for a week to assess the new employee's next step in the work of the new employee to put forward some specific requirements.

(3), the company's overall training: Human Resources Department is responsible for - from time to time

distribute the "Employee Training Manual"

(briefly describe the history and current situation of the company, describing the company's geographic location, transportation; the company's corporate culture and business philosophy; the company's organizational structure and the main leaders, the company's functions of various departments, the main service recipients, the content of the services, the quality of service standards), etc.; the company's policies and benefits, benefits, service quality standards, and so on; the company's policies and benefits. etc.; the company's relevant policies and benefits, the company's relevant rules and regulations, the channels for employees to adopt rationalization proposals; answer the questions raised by new employees).

3, training and assessment

1, the training materials produced by the Ministry of Human Resources shall be reviewed by the General Manager's Office of the company, and submitted to the Ministry of Human Resources archives, the training should be carried out under the guidance of the General Manager's Office of the company.

(2), the training implementation process should be serious and strict, to ensure quality, all training materials to pay attention to the preservation, and pay attention to the implementation of the process of continuous modification and improvement.

(3), the results of the training by the Ministry of Human Resources random checks, reported to the company's General Manager's Office, General Manager's Office of the Ministry of Human Resources and the Department of training of new employees in the training of three months to the Ministry of Human Resources to summarize the feedback once.