Guide to epidemic prevention and control measures for restoring opening of tourist attractions
In order to implement the central government's spirit of promoting epidemic prevention and control and economic and social development in COVID-19 as a whole, guide the national tourist attractions to continue to implement epidemic prevention and control, and steadily do a good job in the work related to the resumption of opening up, this work guide is formulated according to the Guidelines on Prevention and Control Measures for Enterprises and Institutions to Resume Work issued by the epidemic prevention and control mechanism in novel coronavirus, combined with the characteristics of strong concentration and high mobility of personnel in tourist attractions.
First, the overall requirements for the opening of scenic spots
(a) adhere to the principle of zoning and grading, and do not engage in "one size fits all". According to the requirements of external defense and internal non-proliferation, comprehensively evaluate the opening conditions and necessity of tourist attractions. The opening of tourist attractions in high-risk areas is suspended, and the opening of tourist attractions in medium-risk and low-risk areas is decided by the local party Committee and government.
(2) Improve the emergency mechanism for epidemic prevention and control. We should continue to put epidemic prevention and control in the first place, and never relax and pay close attention to various prevention and control work. Before the reopening of the scenic spot, the emergency plan for prevention and control of COVID-19 in the scenic spot should be prepared in advance, and the emergency measures and disposal procedures for epidemic prevention and control should be clarified. The main person in charge of tourist attractions is the first person in charge of epidemic prevention and control in scenic spots, and the responsibility for prevention and control should be implemented to departments and individuals to ensure that all measures are put in place.
(three) take the initiative to do a good job in publicity and guidance. Starting from the overall situation of prevention and control, we should take the initiative to do a good job in public propaganda and guidance, raise public awareness of epidemic prevention and control, and avoid increasing the risk of epidemic prevention and control due to the large-scale cross-regional personnel flow caused by the opening of scenic spots, or causing the public to misjudge the situation of epidemic prevention and control.
Second, strengthen the health monitoring and management of employees in scenic spots.
(4) Do a good job in employee health monitoring and reporting. Do a good job in employee health management according to local requirements, master the travel trajectory of employees, and conduct medical observation at home or in centralized isolation for people from areas with serious epidemic situation. The system of "one entry, one measurement and one registration" shall be implemented. Before entering the scenic spot, the body temperature must be detected, and any abnormality should be reported in time. Care about the physical and mental health of employees and do a good job in time.
(five) to strengthen the epidemic prevention and control training. Employees should be trained in infectious disease prevention knowledge and emergency response to ensure that employees have the necessary knowledge and ability of prevention, control and response before taking up their posts.
(6) Strict job specifications. Strictly implement the requirements of "wearing a mask, washing hands frequently and keeping a distance" and do a good job in personal protection. Reduce the gathering of people, strengthen the management of employees' dining, and implement peak-to-peak dining; To reduce the number of meetings, the necessary meetings should be shortened and the scale should be controlled.
Third, do a good job in public health and venue prevention and control in scenic spots.
(7) Strengthen cleaning and disinfection. Closed buildings, public places, sanitary facilities, amusement equipment and dining places in the scenic area should be ventilated, cleaned and disinfected in time. Facilities such as hand washing and spraying in the scenic area should be kept in normal operation. Do a good job of garbage classification in scenic spots.
(8) Do a good job in medical services. Necessary drugs and protective articles should be prepared in scenic spots where conditions permit, and contact with medical institutions should be established if conditions do not permit.
(9) opening up in different regions. According to the actual situation, each scenic spot should be reopened gradually by region and project. For places that do not meet the opening conditions and projects that are easy to form crowds, it is not allowed to start business first or postpone business.
(ten) to ensure the safety of equipment. The traffic and facilities in the scenic spot should be inspected for safety to ensure that they meet the requirements of resuming operation and safety management.
Fourth, strengthen the management of scenic spots.
(eleven) strictly control the flow of tourists. Scientific and reasonable setting of carrying capacity of scenic spots. It is necessary to take effective measures such as ticket reservation and wisdom guidance, scientifically divert and guide tourists, and do a good job in pre-control of tourist flow.
(12) stop people from gathering. Visitors should be arranged to enter the park according to time and interval. Scenic spots, important tourist spots and other places where people may gather should be equipped with management personnel to strengthen the management of tourists' order. Optimize the setting of tourist routes.
(thirteen) the implementation of real-name registration. Tickets should be registered in real-name registration system, and the contact information and traffic information of visitors entering the park should be completely recorded in an appropriate way to facilitate inquiry and tracking. Encourage scenic spots to actively use big data and smart means to do a good job in dynamic monitoring of tourist information.
(14) Strengthen the protection of tourists. Encourage scenic spots to adopt Internet ticketing and two-dimensional code ticket inspection to effectively reduce personnel contact. Visitors can only enter the park after taking their temperature and wearing masks. Keep the distance between people in places such as transportation, ticket purchase, sightseeing, rest and catering. Catering service units should strengthen the cleaning and disinfection of recycled tableware or use disposable tableware.
(fifteen) to strengthen on-site inspection. It is necessary to increase personnel, strengthen inspections of scenic spots, and promptly dissuade behaviors that do not meet the requirements of epidemic prevention and control and uncivilized tourism. Take off masks, spit at will, etc., and earnestly maintain the order of the scenic spot.
(sixteen) to strengthen the publicity of prevention and control knowledge. Through official website, WeChat official account, visitor service center, signboard, radio, electronic display and other platforms, timely release the management measures for the restoration and opening up of scenic spots and the knowledge of epidemic prevention and control, help tourists grasp the key points of protection, enhance their awareness of protection, and cooperate with prevention and control work.
Five, timely and effective handling of abnormal situations
(17) Strengthen communication and linkage. Strengthen the linkage with local health and epidemic prevention, cultural tourism and other departments, and report any abnormal situation in time.
(eighteen) do a good job in response. In the scenic spots where employees or suspected symptom cases are found, isolation measures should be taken immediately, close contact tracing and epidemic disinfection should be strengthened, and the scenic spots should be temporarily closed until the situation is under control and submitted for approval according to procedures.
Source: People's Republic of China (PRC) Jiangning Publishing, Jiangning Cultural and Sports Brigade and official website, Ministry of Culture and Tourism.