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Ask for training materials about hotel English

I have a restaurant here. I wish you could see if it works, so that PPT can't paste it yourself. In fact, it's not easy to train in the front hall. Too many simple sessions are needed, and one or two courseware won't help much. At least I teach my hotel staff an excuse. I can't speak English. Please wait for me to call other colleagues.

Restaurant English

1. Greetings

2. Hello

3. Good morning

4. Good afternoon

5. Nice to meet you

6. Glad to meet you

Thanks and responses

7. Thank you. Thank you

8. Thank a lot.

9. Many thanks.

11. Thank you for helping me.

11. Thank you so much for coming. Thank you very much for coming.

12. Not at all. You're welcome

13. That's all right. You're welcome

14. That's ok

15. You're welcome

16. It's a pleasure. I'd love to

17. My pleasure. I'd love to

18. Please. Don't mention it. Please

listen to some Chinese food

19. Take a seat, please. Here's the menu. May I take your order, sir?

please sit down. Here is the menu, sir. May I take your order?

21. Our restaurant boats a history of 121 years and serves a variety of Chinese dishes. Our restaurant has a history of 121 years and serves a variety of Chinese dishes.

21. Chinese cuisine has 4 major styles. They are Shang Dong, Guang Dong, Sichuan and Hua Yang Cuisine. There are four major Chinese cuisines, namely Shandong Cuisine, Guangdong Cuisine, Sichuan Cuisine and huaiyang cuisine.

22. Beijing food is heavy and spice. It's specialties are roast Beijing duck and fish slices in wine sauce. Beijing cuisine is heavy and fragrant. Its specialties are Beijing roast duck and fish fillets with bad sauce

23. Guangdong food is fresh and light. Luo Han Zhai is our chef's recommendation. Guangdong food is fresh and light. Luohanzhai is our chef's specialty

24. Many guests have high comments on shark's fin soup, it's delicious and worth a try. Many guests praised our shark fin soup, which is delicious and worth a try.

25. Most Sichuan cuisine is spice and hot. Sichuan cuisine is spicy and fragrant.

26. This beautiful peacock cold dish is all edible. The whole peacock cold dish is edible.

27. Here is your. Shark's finsoup. Please take your time and enjor time and yourself. This is your shark fin soup. Please enjoy your meal and wish you all a satisfied meal.

28. Here is the Luo Hanzhai … Here comes the roast sucking pig. This is Luo Hanzhai. Here comes the roast suckling pig

29. excuse me, may I replace your diner plate? Excuse me, can I change a plate for you?

31. Here is the steamed mandarin fish as the last main course. It symbolises "more than enough" This is the last main course: steamed mandarin fish. It symbolizes "every year is more than enough"

31. excuse me, let me distribute the fish for you. Excuse me, can I share the fish for you?

32. So much for your dishes. Would you like anything else? Ladies and gentlemen, the dishes are finished. What else would you like to order? Please have some fresh fruit and a cup of hot tea. Please use some fresh fruit and a cup of hot tea.

34. Would you like some wine with your diner? Would you like some wine with your meal?

35. Your dishes will take about 11 minutes to prepare. Your food will take about 11 minutes

36. I do an apology for giving you a wrong dish. Sorry, I gave you the wrong dish.

payment

37. Here is your bill. Please check it. Here is your bill. Please check it.

38. Your bill totals287 yuan. Your bill totals 287 yuan

39. How are you going to pay. In cash or with credit card? How are you going to pay, in cash or by credit card?

41. Here is your change and acceptance, please keep them. Here is your money and receipt, please keep it safe.

41.-We've enjoyed the meal very much. We enjoyed the meal very much.

42.-Thank you. I hope you "will come again. Thank you. I hope you will come to Unit 1 again

and take a welcome seat

-Good Evening, Gentleman. Welcome to our restaurant. Do you have a reservation?

good evening, gentlemen. Welcome to our restaurant. Have you made a reservation?

-I have a reservation for a table.

I reserved a table here.

——May I know your name?

may I have your name?

-my name is Li Ming.

I'm Li Ming

-how many people do you have, please?

how many people are there?

-eight

8 digits

-please step this way. (The following ways of speaking)

This way, please

-(1) is this table all right?

how about this dining table?

——(2)I’m sorry, but the restaurant is full now. Will you wait a few minutes in the lounge?

I'm sorry, the restaurant is full now. Would you please wait in the lounge for a while?

—— (3) Sorry to have kept you waiting. One table over there is ready for you.

Sorry to have kept you waiting. A dining table is ready for you there.

——(4)I’m sorry to say that table has been reserved. What about the table near the window?

sorry, that table has been reserved. How about that table by the window?

Unit 2

Goodbye

1. Goodbye/bye.

Goodbye

2. See you tomorrow/later.

See you tomorrow/later.

3. Good night.

Good night.

4. goodbye and hope to see you again.

goodbye and hope to see you again soon.

5. —— I'm afraid I must go now.

I'm afraid I have to go.

——So soon? Why don’t you stay a little longer?

it's so early, why don't you stay a little longer?

6.I hope you have enjoyed your stay here?

I hope you will enjoy your stay here.

7. —— I've come to say goodbye.

I've come to say goodbye to you.

Unit 3

Accepting Reservations

-Good Morning. Huatian Hotel. Reservations. May I help you?

good morning. This is Huatian Hotel Reservation Office. What can I do for you?

-I want to reserve a room

I want to book a room

-What kind of room would you like? We have deluxe suites, suites, double rooms and single rooms.

What kind of room do you want? We have deluxe suites, suites, double rooms and single rooms.

——May I have your name?

may I have your name?

-I'm Li Qiang

I'm Li Qiang

-How long will you be staying here?

how long will you stay here?

-about 7 days

about 7 days

-may I know your arrival and departure dates?

may I ask your arrival and departure dates?

—— Arrival date is Sunday and Departure date is the next Sunday

Arrival time is Sunday and departure time is next week

—— Just a moment. Let me check if there's a room available.

Please wait a moment. Let me check if there are any vacancies.

-I'm sorry to say all the rooms are booked up during the period.

I'm sorry, all the rooms are fully booked during this period.

—— We can either put you on the waiting list or find you a room in a nearby hotel.

We can put you on the waiting list or put you in a nearby hotel.

——is there any discount?

unit 4

room service

-house keeping, may I come in?

room attendant. may I come in?

-yes, can you tell me what service in your hotel

Yes, Please tell me what the hotel service is

-the hot water supply is round the clock in our hotel. Please don't drink the unboiled water. It might make you sick, the registered guesses can use the reproductive F.