Welcome customers and answer their doubts.

1: Use service honorifics, greet guests with a smiling face, and ask customers for their digits. When customers leave the restaurant, they should smile and thank them. When there is a phone call to make a reservation or someone comes to make a reservation, they should fill in the reservation book accurately and repeat it after listening to the customers, so as to remember the names, habits and likes of frequent customers as much as possible, make them feel at home, and familiarize themselves with the service facilities of the hotel, so as to answer customers' inquiries.

2: Be responsible for the public hygiene within the approved scope. The usher should know the menu and reservation of each meal and be familiar with all the banquet halls, dining tables and seats in the restaurant.

3: Be neat and beautiful, polite and enthusiastic, stand at the door of the restaurant 31 minutes before the meal, and greet the customers with a smile. When the customers arrive, greet them with a smile when they are 3 meters away from them, bow down and say hello when they are 1.5 meters away, make a 31-degree bow, gesture to show that they are coming in, and help the customers to store clothes and other items.

4. The greeter leads the customers into the restaurant. First, the first greeter gives a greeting to the customers, inquires about the customers' situation and arranges the corresponding seats according to the number and requirements of the customers, and then gives them to the second greeter. When the waiter saw the customer, he first gave a welcome speech, pulled up his chair and offered his seat, then handed tea and towels to the customer, and then dropped the mouth cloth, chopsticks sets and more seats according to the customer's situation.