Legal analysis: When a customer encounters foreign objects in food during consumption, it belongs to the situation that the food does not meet the quality requirements. Hotel operators should exchange or return goods according to the customer's requirements, and consumers can also request double indemnity. The specific method can be decided by both parties through consultation. At the same time, in order to better supervise food hygiene and safety, consumers should keep food samples, eating certificates, physical photos, etc., and complain to the industrial and commercial bureau, health bureau, consumer associations and other institutions in time so that relevant departments can inspect and punish them. If consumers have adverse reactions after eating, they need to seek medical treatment in time and keep the hospital diagnosis certificate in order to recover medical expenses, lost time and other related expenses from the operators.

legal basis: article 24 of the law of the people's Republic of China on the protection of consumers' rights and interests. if the goods or services provided by the operators do not meet the quality requirements, the consumers may return them according to the state regulations and the agreement of the parties concerned, or require the operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers can return the goods in time if they meet the statutory conditions for termination of the contract. If they do not meet the statutory conditions for termination of the contract, they can ask the operators to fulfill their obligations such as replacement and repair. Where goods are returned, replaced or repaired in accordance with the provisions of the preceding paragraph, the operator shall bear the necessary expenses such as transportation.