2. Enhance the service consciousness: the hotel should be through the cultivation of the staff's sense of service, so that employees have a greater sense of responsibility, pay more attention to the service, the customer's satisfaction in mind, the real customer-centric, to do careful and thoughtful service.
3. Incentive mechanism: the hotel should establish an effective incentive mechanism, timely incentives for excellent service staff, so that employees fully feel the importance of the hotel, so that employees get satisfaction, motivate employees to continue to improve the quality of service, customer satisfaction in mind.
4. Continuously improve service skills: the hotel should strengthen the training of staff service skills and techniques, so that employees have professional service skills, better customer service, improve customer satisfaction.
5. Provide good working conditions: the hotel should provide good working conditions, so that employees have a comfortable working environment, enhance staff motivation and service awareness, so that employees can effectively provide customers with quality service.