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Model essay on monthly work summary of cleaning department
Model essay on monthly work summary of cleaning supervisor
Model essay on monthly work summary of cleaning supervisor
Model essay on monthly work summary of cleaning supervisor
Model essay on work summary and timetable of cleaning month
Summary and Plan of Clean Month Model1:In April of 20, our company won the bid to enter Jingting Tiandi. Under the guidance and strong support of your company's property, according to the company's work requirements, in line with the outsourcing property service tenet of "your satisfaction is our eternal pursuit" (the summary report of special education of three strictness and three realities), "people-oriented, customer-oriented, honesty-oriented, quality first", through the joint efforts of all staff in the department, we have carried out a series of high-quality service work, and here we briefly summarize the work in the past year. Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the clean-up work in 20 years.
1, cleaning personnel management
After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.
At present, there are 14 employees, and 9 people left and transferred this year (1 person transferred to other departments and 8 people left). )
2, cleaning personnel training
Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.
On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.
We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.
After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
3. Cleaning work mode.
Cleaning is divided into two classes, and the day shift mainly cleans toilets, public areas and outdoor squares; Night shift mainly carries out sanitary cleaning as planned-canopy, toilet, elevator, square cleaning, indoor ground cleaning, fountain cleaning, etc. Efforts have been made to ensure the quality of hygiene, and the frequency of cleaning inspection has been strengthened. At present, one cleaner on each floor can basically solve health problems at any time within 30 minutes. However, in a building like 1, which is densely populated, frequently used and has a large cleaning area, sometimes there may be cleaning staff who can't follow up the cleaning in time, resulting in messy toilets. 2. The overall environment on the third floor is dusty. Although cleaning has been strengthened, the overall sanitary condition is general and the cleaning cost has increased. With the completion of each tenant's construction, it will be thoroughly cleaned to meet the overall hygiene standards.
4. Completion of cleaning work
(1) Complete the establishment of cleaning personnel, modify the working mode in time, and move in.
(2) Complete the land reclamation of the newly settled floor.
(3) Complete the cleaning of the external wall of the building.
(4) Clean the B 1 parking lot twice a month.
(5) Complete the peripheral ground scouring work.
(6) Complete the daily health maintenance of the x * * area of Jingting Tiandi Palace.
(7) Once a week in summer and once in spring and autumn. Disinfect and kill insects once a month in winter.
(8) Clean the night shift plan.
5. In terms of pest control, according to the instructions of property disinfection, Jingting Tiandi was thoroughly cleaned and disinfected, which met the national health regulations. In the work, according to different seasons to kill mice and mosquitoes and flies, and achieved good results.
Disinfection: once a week in summer, once in spring and autumn and once in January in winter.
6, health quality supervision
With the implementation of ISO900 1-20__ quality system, cleaning has strengthened the quality supervision at work. The company specially assigned the cleaning quality control supervisor to the site to guide and supervise the daily cleaning work and the implementation of the cleaning plan, completed the form, controlled the quality of the work with various records and systems, summarized the problems in the work and further rectified them, and achieved good results.
7. Problems at work
(1) Peripheral East Plaza 100 1 Supermarket is seriously polluted and cannot be cleaned up in time and effectively.
(2) There are many restaurants in the peripheral West Square, and the garbage waiters in the coffee shop are not cleaned up in time, which is easy to be blown away by the wind. The cleaning staff should follow up in time.
(3) There is a certain gap between the daily cleaning frequency of existing personnel and the frequency required by the company, so it is difficult to reach the standard without increasing the number of personnel.
(4) Fountain design is flawed, which brings some difficulties to cleaning and wastes water resources.
(5) Toilets still need to be reinforced in time.
(6) The ground of the underground parking lot is uneven, which increases the cleaning workload.
In 20__ years, the overall cleaning work has been improved, but there are still some shortcomings in the details of the work, and the cleaning quality can be gradually improved. We believe that under the strong guidance and management of Jingting Tiandi property management and the efforts of all cleaning staff, there will be better performance in 20__.
Summary and planning model of cleaning month: 2065438+May 2004 to _ _ _ _ company, mainly responsible for the cleaning supervisor work in the sales area of shopping malls, such as recruiting personnel, talent management, training, communication, etc., and learned a lot from scratch. With the careful guidance and great help of the company leaders, according to the work requirements of our company, and through the concerted efforts and conscientious work of employees in various jurisdictions, we have successfully completed a series of cleaning services with the mentality of "the home of the shopping mall is my home", and hereby summarize our work experience in the past year. Summarize experience and lessons, find out shortcomings, and lay a good foundation for next year's work.
I. Summary of Work in 20 14 Years
1, adjust measures to local conditions, and distinguish work priorities. At work, the cleaning staff can know the basic situation of each floor in detail and master the main points of cleaning through one year's training and communication. Lobby and bathroom are the places where staff come in and out most frequently, and they are also the places where they get dirty most easily. The focus of cleaning is the lobby and bathroom. Especially the urinal and dead angle in the bathroom, so that the urinal is free of dirt and the bathroom is clean and tasteless; The ground is clean, dust-free and footprint-free; There are no stains on the wall.
2. Perform duties and abide by rules and regulations. For work, as long as the cleaning tools and cleaning supplies are used correctly and reasonably in strict accordance with the work flow, the long-term use of tools can be guaranteed. In terms of discipline, it is necessary to strengthen the ideological style construction of cleaning staff, regularly inspect and supervise, strictly follow the reward and punishment system, reward good performance and criticize poor performance. Form an incentive mechanism to make the cleaning work form a conscience cycle.
3, overall coordination, pay attention to coordination. For the maintenance phenomenon in the work, actively cooperate with the maintenance personnel, report the leakage phenomenon to the company and maintenance personnel in time, so as to deal with it in time, avoid causing heavy losses, and do a good job of cleaning after maintenance. Let us all have a collective consciousness, actively contribute to the enterprise and maintain the company image.
4, hands-on, pay attention to teamwork. In work and life, we should unite every employee with our affinity and be able to blend in with the cleaning staff. While strictly demanding them, fully mobilize the enthusiasm and initiative of employees, so that employees can correct their service attitude, work conscientiously and responsibly, communicate with them in time, care more about them in life, help them in time if they have difficulties, solve their worries and concentrate on their work.
5, save energy and reduce materials, reduce the burden on enterprises. For enterprises that have worked for 8 years, they already feel at home. In their work, they strive to improve the efficiency of cleaning tools and ensure the cleanliness and hygiene standards in the spirit of economy and simplicity. 20 14 years, with the following specific examples. Example: From 20 14, we bought 10 line mop (mainly used in stores). After 1 year's use, there are five new ones in the warehouse, including dust pusher (mainly used to clean the ground), including dust pusher and dust pusher. For the broken dust pusher, if it still works, take the initiative to find someone to weld it while maintaining the welding ability. We haven't sold a broom for a year. Last year, we bought 1 1 brooms and only used five. The broken part is often reinforced with iron wire to make it durable. The front of tussah water often breaks down. I haven't bought it for a year. Although all kinds of data are unremarkable, I am glad that I can start from a small place and reduce the burden on enterprises from a small place.
Second, the shortcomings of 20 14
Cleaning knowledge needs continuous learning. I will continue to learn in my future work and strive to enrich my knowledge, paving the way for the smooth development of my future work. Management ability needs to be continuously improved. Due to lack of management experience, many things are not handled satisfactorily. In the future work, we should continue to learn from others, see more, learn more and ask more questions. Energy conservation and consumption reduction also need constant innovation. According to the actual work situation, gradually standardize the management of cleaning supplies, so as to carefully maintain cleaning supplies and extend the service life of tools and equipment as much as possible. Pay attention to saving water and electricity in the responsible area, turn off the lights and water in time, and start from small things.
Three. 20 15 year work plan
1, improve self-awareness and strengthen learning ability. In the future work, we will constantly discover our own shortcomings through "learning, comparing and watching", actively learn from the excellent experience of our peers, constantly improve our professional knowledge and skills, and enhance our management ability. Let the cleaning department play a greater role.
2. Improve work efficiency and ensure work quality. Constantly grasp the "efficiency and quality" two-wheel drive in the work, so that the working hours can be reasonably utilized, the professional skills of cleaning staff can be further improved, and the supervision and inspection can be strengthened. Improve employees' consciousness and learn to find and solve problems.
Continue to save energy and reduce consumption, and strictly manage materials. In the use of cleaning tools, the awareness of saving is constantly expounded, and what can be repaired must be repaired to prevent waste, save costs and improve efficiency for the company.
3. Strengthen humanistic care and improve team performance. Constantly learn interpersonal skills, correctly handle the relationship with employees and create a good working environment.
Eight years of work has left me a lot of valuable experience, which is also a fortune on my growth path. However, my work still needs to be improved. I will conscientiously sum up past experience and lessons, carry forward achievements, overcome shortcomings, devote myself to my work under the guidance of the company and make greater efforts in the new year.
Summary and Plan of Clean Month Fan Wensan: In a blink of an eye, 20 14 will pass. Looking back on all the work in this year, we have successfully completed all the tasks of cleaning in the past year and accumulated a lot of work experience. In strict accordance with the company's regulations, the operation is standardized and programmed, and the tasks assigned by leaders at all levels such as the group company and the property management office of the first enterprise community are completed with good quality and quantity.
In order to better complete the work in 20 15 years, the work in 20 14 years is summarized as follows:
First, adhere to the strict admission system for new employees
Our cleaning department strictly follows the requirements of the group company and the community leaders of the first enterprise, strictly implements the admission system for new employees, and implements strict pre-job training for new cleaning employees. All new employees must be trained before they can take up their posts.
Two, adhere to strict on-the-job training and regular assessment system.
On-the-job training, all aspects of knowledge training (such as ideological education, courtesy, gfd, labor attitude, labor discipline, professional knowledge and skills, etc.) is provided to the employees. ) distributed to on-the-job cleaning employees. After the training, regular assessment and appraisal will be conducted, and unqualified employees will be eliminated last.
Third, the staff ideological communication work
Due to the nature of work, the personnel structure of cleaning department has certain particularity. The age structure of personnel is too large, and the education level is generally not high. In addition, the cleaning work area of the first enterprise community is mostly outdoors, and the working environment is hard and the labor intensity is high.
Therefore, the cleaning staff's thoughts fluctuate frequently and their ideological and emotional stability is poor. Therefore, the leaders of our management office and the managers of the cleaning department have always adhered to the working concept of "from the masses to the masses" and attached great importance to the ideological work of grassroots employees. Always actively communicate with front-line cleaning staff.
Four. The work of Cleaning Department 20 14 is briefly described as follows:
1: Ensure the cleanliness of key landscapes and key areas in the park.
The global fountain in the park, party member activity center, the square in front of the park 1# building, and the square in front of Zall Building are all external window images of our group company. Our cleaning department insists on continuous cleaning service for the above-mentioned key landscapes and key areas by special personnel every day. Organize large-scale personnel to clean the whole inside of the global fountain every week.
In addition, for the key roads in the park, such as the brand avenue and the surrounding roads, sprinklers are dispatched for circulating watering every day, and the above-mentioned key roads are manually washed regularly and irregularly.
Due to the gradual takeover of the third phase of this year, the working area of our cleaning department has increased sharply, and the working area has more than doubled.
Although, my cleaning department staff is very limited, and the staff is extremely short. However, our cleaning department still overcame the shortage of manpower, changed the original division of labor in the work area, and transferred elite forces from limited personnel to concentrate on the third phase of large-scale cleaning and cleaning work. Clean up every independent building and every road in the third stage.
3: July-August is the hottest season in a year. On August 8th, the third phase of Hankou North Hotel Club will officially open.
As Hankou North Hotel Club just completed the renovation of the main building in mid-July, it will hold its opening ceremony on August 8 and officially open to the public.
The finishing work of many renovations has not yet been completed, but the work accepted by our management office is to complete the environmental sanitation cleaning and rectification of all club areas before August 7 to make them meet the standards of opening to the outside world.
This work can be said to be short (1 week) and heavy (from M3-M 16, * */kloc-0 villa, 3 main buildings, 1 large parking lot), and the weather is very hot (the average temperature is above 37℃, and the highest temperature at noon can reach above 40℃.
Under the condition of ensuring the normal daily work, our cleaning department will assign special personnel to work around the clock, and other personnel will use the rest time at noon and after work to carry out carpet cleaning and washing in stages, so as to meet the expected work requirements and successfully complete this specific task given to me by superior leaders.
4. On June 28th this year 10, Building 2# and Building 3# of Creative Space (hereinafter referred to as "SOHO Building") were officially delivered to the owners.
At the end of September, our cleaning department received a notice from the superior leader that the public areas in SOHO building and the surrounding areas of SOHO building should be centrally managed. Ensure that before 10 year 10 28, all public areas in the building and the surrounding environment will be completely renewed, so as to provide the building owners with a clean and beautiful home environment.
But this task is also very arduous.
First of all, SOHO Mansion-7 buildings with 9 units, with a construction area of nearly 65,438+10,000 square meters, has a very large public area and surrounding area.
Secondly, the elevator in SOHO building is still under test and has not been officially opened, so the cleaning staff can only walk upstairs. Cleaning staff are generally older, and it is very tiring to walk upstairs.
Finally, some finishing works of SOHO Building have not been completed, many projects are still in the construction stage, and the amount of construction waste and construction waste is very large.
However, the grass-roots staff of our cleaning department have ruled out many unfavorable factors mentioned above, and customer service is very difficult. They successfully completed the arduous and glorious task entrusted by the leaders to our cleaning department with good quality and quantity within the specified time. It provides a powerful prerequisite for our management office to successfully complete the delivery of SOHO Building.
Because the managers in our cleaning department are young and lack management experience, there will be some mistakes and deficiencies in our work. I hope my superiors will give me relevant guidance and management requirements. Our cleaning department will accept the criticism and guidance of the leaders with an open mind and strictly follow the requirements of the leaders.
In the new year, I, all the staff of the cleaning department, would like to do my job well and make contributions to Zall under the wise leadership of leaders at all levels of the company. Add luster to the drow
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