Supervisor of the nature and connotation
Supervisor is a labor of heart rather than labor
The so-called labor of the heart refers to the use of its wisdom, to explore potential problems, and then in-depth analysis, put forward countermeasures to solve the problem; labor refers to the strength of their own, laborious work, and less brain to think about the problem of the people. Mencius said: "The laborer who serves the people, the laborer who serves the people.
Supervisor is talent, not manpower
The strength of the enterprise is to look at all kinds of talent (the use of brain power to manage the subordinates) is more than the full, rather than just manpower (in accordance with the wishes of the supervisor to do the work of the people) more than the people is just a lot of momentum, but not necessarily be able to achieve things.
Supervisor is not an official
Supervisor is not an official, but to guide others to do a good job of people, so the supervisor is not always in charge. Since it is not an official, there can not be "official university question big" mentality, high title is not necessarily strong strength, true to its name is the real director.
Supervisor is both management and management of people
Past is a labor-intensive world, people looking for things, people looking for things; today is technology, capital, information and talent-intensive era, looking for things has become a talent. Therefore, the role of the supervisor can no longer rely on the supreme authority, bossy, discipline, scolding way of treating people has been outdated, replaced by reasoning, attention to rationality and immersive way of managing employees, so the supervisor is not only to seek discipline, but also to seek reasonable, legitimate and reasonable.
Supervisor is responsible for the success or failure of the unit performance
Enterprise departments with good performance, we will say that the leadership of the supervisor is good. However, the calculation of success or failure should actually be based on the principle of 90:10, there is a mistake from the top (90) to the bottom (10) record, there are merits from the top (10) to the bottom (90) record.
Supervisors should do their best to lead their subordinates to complete the tasks assigned to them by their superiors; they should also be good at being practical and realistic, and try to win the support and trust of their bosses to complete their tasks successfully.
1, the supervisor's management functions
The supervisor's management functions are planning, organizing, employing, directing and controlling, etc., and there is a back-and-forth relationship between them.
1, planning
Planning is a kind of know your enemy and know your own work, but also the primary function of business management, as long as the director of the planning to do a good job, other things can be carried out smoothly. There are four main planning points:
A, assess the external environment changes, B, analyze which situation for their own opportunities, which are threats. C, understand their own strengths and weaknesses. D, the establishment of the department responsible for the overall and long-term development plan. E, based on the overall objectives and then formulate departmental guidelines.
2, organization
Organization requires group cooperation, the establishment of **** knowledge, the purpose of the organization is to turn a group of rabble into a million divisions, emphasizing that "three ignorant cobblers are better than one Zhu Geliang". Supervisor is a success, but can not do everything himself, but in the spirit of "organizational design" to play the effect of teamwork, so that the whole is greater than the sum of individual, in general, organizational design involves the following three practices:
A organization will be a variety of different mentality of the people to the unity of the goal, need to be communicated, coordinated, tolerance, *** knowledge and cooperation to build *** knowledge and cooperation, to build *** knowledge and cooperation. **knowledge and cooperation to build ***knowledge.
B Supervisors should know each subordinate well and try to bring out his strengths in order to achieve the effect of division of labor specialization. The organization is a combination of talents and the place where each individual has to make use of his or her professional talents.
Supervisor C, in addition to trying to get the full performance of his subordinates, should be through a variety of communication and coordination, so that the subordinates are united. Supervisors have to inculcate ideas, meetings, goals and various system designs to promote mutual cooperation and unity of purpose, abandoning localism.
3, employing
Employing people requires that they know what they are doing. Enterprises rely on people to improve productivity, supervisors know how to employ people in order to rise to the top, pouring their hearts and minds to plan big things, otherwise, if you do not dare to authorize, do their best to do something small. Supervisors should generally pay attention to:
A talents rely on their own training, digging corners can not be established **** knowledge;
B Shi for the death of a friend, the human ability and centripetal force is to rely on incentives to play its potential;
C we have to use is the most suitable person, rather than the best person;
D cultivate a sense of accomplishment of the work of the ministry to make the potential of surfacing;
E use of the rotation of the people;
D cultivate a sense of achievement of the work of the ministry to make its potential to surface;
E use of the rotational system to improve productivity. p>
E Utilizing rotation or the second expertise of true cultivation, so that the ministry can take over the baton.
4, command
Command can build **** knowledge, cultivate a sense of mission. The subordinate is the mirror of the supervisor, what kind of subordinate has what kind of supervisor, the supervisor must try to let the subordinate to establish *** knowledge, give the responsibility and sense of mission, the staff have the courage to do the ambition and sense of ownership, to help supervisor out of the attention:
A teach by example is more important than words, treating people pay attention to the sincerity of the heart;
B try to make the subordinate to become their own believers;
C lead the way and ask the subordinate before to ask themselves;
C lead the way, ask the subordinate first;
C lead the way, ask the subordinate before to ask themselves.
D Promote praise in public and deal with faults in private;
E Rewards and punishments should be utilized, but the principle of more praise and less rebuke should be observed.
6, control
Control is to track the assessment to ensure that the goal is reached, the implementation of planning. As a supervisor, it is necessary to develop a variety of measurement guidelines in advance, the supervisor should do:
A do not have a "sheep mending" idea;
B focus on management, pay attention to a variety of exceptions;
C regular assessment of performance, rather than the end of the year to calculate the total accounts;
D assessment criteria Clear and specific, quantified where possible;
E Opportunity to educate and learn from the hard lessons of others to avoid repeating the mistakes of the past.
2, the supervisor should have the ability and conditions
Supervisors should generally have the technical, interpersonal, global, judgment of the four management skills.
Technology mainly includes professional knowledge, the ability to analyze professional issues, professional tools and professional technology proficiency. As a supervisor, whether it is sales, production, personnel, or finance, research, accommodation and other aspects of knowledge should be drilled, the better the technology, the more able to coordinate and cooperate with others.
Interpersonal skills focus on cooperation with people, as a supervisor has good interpersonal skills, can be observed from three aspects: What way does he look at his supervisor, coworkers and subordinates? In what way does he understand what these people think of him? How does he deal with both? Interpersonal skills are a natural flow of activity at all times, the supervisor is not only in the decision-making need to correctly understand the ability of others, the supervisor should remember: their words and actions, have an untold influence on the ministry.
The overall situation is to require the supervisor to be able to look at the problem from the enterprise as a whole, and at the same time recognize the interdependence between the various organizations and departments, only production, supply, marketing, research, finance, letter and other departments of close cooperation, the enterprise can have a comprehensive effect; at the same time to see whether the supervisor can maintain a kind of relationship with the business community, society, the government, the school, and other forces, and whether it can be made to my enterprise to use, for me! The enterprise is favorable.
Judgment is very important for a supervisor, the intricacies of business operations, often through the supervisor to understand the ins and outs of the cause and effect relationship, so as to find the real crux of the problem, and put forward solutions. This requires the supervisor to be able to see the first opportunity to plan ahead, so that the crisis into a turnaround, and finally into a good opportunity.
With the help of Sun Tzu's statement, a supervisor should have the conditions: "will be, wisdom, faith, courage, strict". Supervisors should have superior wisdom to make correct judgments and reasonable decisions; they should practice what they preach in order to establish prestige, and at the same time they should rely on their subordinates and then gain their dependence; they should have benevolence and virtue, and they should love and care for their subordinates; they should have the morality and the courage to do things, and they should be able to make decisions and have the courage to carry out the tasks, and be bold and courageous; and they should be strictly disciplined, and they should respect the system, and they should be clearly rewarded and punished.