Legal basis: Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.
Article 7 Business operators shall ensure the personal and property safety of consumers. If the goods or services provided by business operators cause personal injury, they shall compensate the reasonable expenses of treatment and rehabilitation such as medical expenses, nursing expenses, transportation expenses and income reduced due to missed work. If it causes disability, there is also disability compensation.
Article 49 Consumers also have the right to demand punitive damages.