The reasons for the poor business of the hotel are as follows:

First, lack of experience

Many restaurants are in a bleak business situation because their restaurant managers are "willing but unable". They are willing to run the restaurant well, but they lack experience. Many restaurant owners don't realize the specific requirements needed to run a restaurant, and when they do, it's too late.

In order to improve this situation, they will hire experienced managers to try to save the sinking ship and reduce the financial loss. This is effective, but it will also increase the financial burden, because people who are experienced in management often expect salaries that match their abilities.

Second, irresponsible personnel management

There are a lot of activities in restaurant management that require people with different skills, talents and technologies. Therefore, we need a professional manager who is familiar with every workflow, so as to improve the working efficiency of the restaurant.

Third, lack of accounting skills

When asked about food costs, labor and profit and loss statements-many of these restaurant owners are dumbfounded. It is not only necessary to properly understand the accounting business of restaurants, but also to keep checking the company's operating data regularly to ensure that they are up-to-date.

four, uneven customer service

because the first impression determines whether customers will become repeat customers, the way you handle customers at every step of the dining experience (from welcoming customers in the door to checking out customers) determines whether you can retain customers. It is a well-known fact that retaining old customers is more cost-effective than acquiring new customers.

So you can only choose your own method to solve it according to each of the above reasons. Of course, this method must be persisted for a long time.