As the name implies, the field is the service and thing outside the department, and it is the staff assistant of the leader. That is to say, in addition to doing a good job, we should also assist the leaders in completing the on-site welcoming work and be a good staff assistant for leading diplomacy.
Operation site method:
1, strive for orders, achieve performance step by step according to the overall goal every day, and salesmen realize their own value by creating performance;
2. Do a good job in displaying the store terminal and handle the abnormal situation of the store;
3, patrol stores, do a good job of customer maintenance;
4. Supervise the implementation of headquarters promotion plan in stores to improve execution;
5. Recruitment and management of promoters
6. Collect the trends of competitors, including (DM, competing products display, promotion, inventory, resource delivery, etc. )
7. Monitor the price changes of the company's products to prevent the terminal from driving up the price.
How about running in the field?
Manual labor, don't you think?
How about the major of shipping agency field work? 5 points
On-the-spot service of ship agency is the permanent on-site service of ship, which is mainly responsible for the on-site agency business during the ship's stay in Hong Kong, and acts as a bridge between the ship and ports, cargo carriers, loading and unloading companies and other relevant departments and parties. Its main work can be roughly summarized as follows:
1) Before the ship arrives:
Master the ship specifications and ship dynamics, the task of coming to Hong Kong, the relevant provisions of the transportation contract and the cost allocation, and understand the matters entrusted by the ship, such as refueling and adding water, loading materials, repairing, borrowing and replacing crew members, etc. , and should keep close contact with the ship scheduling, work under its arrangement and command.
Understand the stocking situation and berthing plan, get in touch with relevant parties in advance and make good preparations.
Prepare the joint inspection documents for the ship's import and export declaration, so that the ship can pass the joint inspection smoothly after arriving in Hong Kong.
2) When the ship is in port:
Understand the specific requirements of ships, ports and goods for loading and unloading operations, and coordinate the relations between all parties.
Understand the progress of ship loading and unloading day by day, report to the ship regularly, contact relevant parties in time, and solve the problem as soon as possible.
Handle other matters entrusted by the ship, keep all kinds of documents and make records.
3) Before leaving Hong Kong:
According to the operation schedule and plan, determine the joint inspection time of the ship leaving port with the Hong Kong side, communicate with the captain and make preparations before sailing.
Confirm whether all crew members have returned to the ship, whether the required fuel and fresh water items have been completed, whether the agency matters have been completed, whether the relevant business documents have been signed by the first mate of the captain, whether the documents accompanying the ship are ready, and whether the joint inspection documents are complete.
4) After leaving Hong Kong:
Send the business documents and financial documents to the relevant departments of the company for filing and settlement, so as to complete the account clearing procedures, voyage settlement and other matters explained by the ship.
Most of the on-site work of shipping agents is routine and trivial, so it is difficult to introduce them one by one. During the ship's stay in Hong Kong, it was quite hard to work in the field. It is necessary to shuttle between the ship and the dock site, help the shipowner and crew to do some chores, and coordinate the relationship among the ship, port and cargo. Tired or not, it depends on how many ships the company represents. If there is no business to do, it will be very idle. If there are many boats coming, there will be no holiday. The salary of each company is different. There are so many shipping agents now and there are great differences. It's hard to say. Relatively speaking, it is much better than freight forwarding, but it is difficult to draw a conclusion about how big the development space is, which is related to many factors.
How is the venue? Does it work?
I use a free version of the mobile client, which can be downloaded in the application market. The free version also has daily attendance, work report, trajectory positioning and other functions, which feels good. .
How to manage the field personnel well
Formulate the system from the perspective of employee care
Field construction personnel are relatively hard, and management can be relatively flexible. When formulating relevant systems, it can be slightly tilted. At the same time, as the management of the enterprise, you can also go to the current on-site staff to work together several times to feel the on-site situation of the staff.
When the author is engaged in human resources work in an enterprise, the company's procurement and production documents are also field personnel. In order to provide better service and management guidance for field personnel, the author will choose the worst weather day (or hot summer, cold wind, rainstorm, etc.). ) and work in the field with them for a few days. First, you can feel the difficulty of their work and have a deeper understanding of their work; Second, you can master the first-line information and be more targeted and reasonable to yourself when formulating systems and benefits.
For example, knowing them, the author adjusted the telephone subsidy for field staff. It is necessary to work out the cooling time in summer, starting in April and ending in June with 5438+065438+ 10, and adding 100 yuan/person/month for three months from July to September. Two months more than the national plan, and a little subsidy will be raised in the hottest time.
It is completely acceptable and controllable for the company to increase the cost a little more than the national regulations, but it will be moved and recognized differently in the hearts of employees.
Quantitative standardization of working hours
Although the on-site work can't be arranged as strictly as the back office, everything must have standards. As a manager, you must know the working hours of different field jobs and the normal time for companies to go to the field, and then standardize them. The field work of employees is completed according to the standard content and process, so the time is generally controllable.
If you encounter special circumstances during installation, you can ask the customer to indicate the reasons on the construction sheet. If the time agreed by the customer is delayed for other reasons and the company's on-site executives wait, the customer is of course willing to testify for your staff on your work order. If you encounter an unexpected traffic jam, you can inform the side, and it is not difficult.
For different field work, project pricing can also be carried out according to its distance and the difficulty of installation. That is, to complete an installation project, no matter how long it takes on-site personnel to complete it, it is a fixed on-site subsidy (transportation, telephone, catering, poor compensation, etc.). ), and encourage employees to finish their work quickly and have more rest.
For example, in the system of staff travel expenses, the author implements the system of reimbursement by ticket according to the consumption level of the city where he lives, which can also effectively and reasonably avoid the problem of staff overstating and falsely reporting.
The management of on-site personnel, do it with heart, and employees will definitely feel it. Let the on-site personnel feel at ease, and your management will feel at ease!
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What is the prospect of shipping agency in other places? 80 points
The salary standards of state-owned enterprises and private enterprises are different: if these state-owned enterprises work in other places, the salary standard is relatively high, generally around 4000. If it is private, it depends on how much the boss gives, and there are also 3000.
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If shipping agents are counting on their wages in other places, there is definitely no motivation. The simplest extra money is to ask the captain for more cigarettes. Generally, joint inspection requires six or eight pieces, so you can ask the captain for 10 or 12 pieces. You can ask as many questions as possible. The rest can be sold to others.
At present, there is a cleaning agreement fee for a single voyage ship, which is generally shared equally with the agent.
In addition, if meals are provided on board, or foreign crew members disembark to find bars, they can earn some extra money.
If the boat refuels, it will be good for you to find someone to refuel.
I think the most profitable thing is gutter oil. First, the money proved by the gutter oil is divided equally with the agent, and second, the person who collects the gutter oil will also give you a benefit fee. Our side is equally divided.
Ask close questions
Do you think it's better to be a shipping agent or a freight forwarder? I am a freight forwarder now. I've had enough, but I can't make up my mind!
answer
The freight forwarder leans on his post every day, and the shipping agent works when he has a boat, and rests when he has no boat.
If they are all private enterprises, the treatment of freight forwarders should be higher than that of shipping agents.
The shipping agent feels the least position. Although he is more free when there is no boat, he will do it as long as there is a boat, whether on holidays or at night.
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If you can join a big shipping agent, you can also be a shipping agent, which is relatively free. Moreover, large companies have a good relationship with the port joint inspection department, and the procedures can be relatively convenient.
What is the prospect of field work in industrial and commercial registration?
The prospect is ok.
Mainly responsible for the company's external liaison, such as fire protection, industry and commerce, municipal water, gas, electricity and other applications, as well as the company's coordination with police stations and urban management. The specific work contents of different companies are different.
How about small steps in the field?
Small-step field work seems to be mandatory, employees can't shut it down, and the fees are very expensive, which makes ordinary employees very disgusted. I suggest you search for "management letter". This on-site management software is humanized, requires employees' consent to locate, respects employees' privacy and is free for life.
What about domain experts?
The function of domain experts is very general and the price is too expensive. There is no need to buy such an expensive one. You can search for "management letters". This software has no function restrictions and is completely free.
How about the major of shipping agency field work? Who can objectively analyze it? Please. 10 point
I have been working as a shipping agent. If the company's business is good, I'm too busy to live on every day. Occasionally, I have to get up in the middle of the night to pick up the ship, and I have to laugh at various port departments. I have no dignity and no free time, but my income is ok. If the company's business is average, it will be very free. You can occasionally go out to be lazy or even not go to work in the field, but the income is pitiful.