Thirdly, the working system of through train service.
(a) the establishment of tax liaison. All units shall set up tax liaison officers for customers under their jurisdiction to provide customers with tax consultation, guidance, liaison, coordination and other tracking services. The general liaison officer of the Municipal Bureau is 12366 1 the person in charge of the information desk, and the list of tax liaison officers set up by each unit is reported to the Municipal Bureau for the record.
(2) Establish a communication system. All units hold regular meetings and visits with customers under their jurisdiction, listen to the opinions of enterprises and solve tax-related problems for enterprises.
(3) make an appointment for on-site service. If customers need to provide tax advice and guidance in asset reorganization, merger, division, investment, etc. They can make an appointment through the tax liaison, and the tax department will organize personnel to come to the door for service.
(4) Tax law consulting service. All units provide customers with tax publicity materials such as tax consultation briefings free of charge, and provide free quality consulting services.
Four, through train tax service content
Simplified identification procedure
Newly established large enterprises enjoy the "one-stop" service of tax registration. If the information is complete and meets the requirements, it will be settled on the spot.
Newly established large enterprises can apply for VAT general taxpayer qualification at the same time when handling tax registration, and the acceptance by tax authorities must be completed within 5 working days.
(2) Relax the invoice supply and marketing quota.
Do not restrict the supply and marketing of invoices, and do not adjust with tax-controlled tickets. The competent tax authorities shall verify the invoice amount according to business needs.
Control the frequency of daily inspection
Daily inspection (excluding invoice investigation, cancellation of home inspection, special inspection and special inspection) is conducted once every two years at most. During the tax inspection, in principle, invoices are not stopped.
(four) give priority to export tax rebates.
Give priority to accepting and reviewing export tax refund applications. If the application materials are accurate and complete and the documents are verified correctly, the tax refund will be given priority.
(5) Tax-related applications are preferred.
If a through train enterprise declares tax payment, it should be stamped with the seal of "tax priority" above the enterprise declaration materials, and if it needs to be reported to the Municipal Bureau for approval, it should be stamped with the seal of "tax priority" in the district branch bureau for instructions, and the functional departments of the Municipal Bureau and the competent tax authorities should give priority to it.
Five, through train tax priority service content
The priority service of through train tax service is mainly to open a "green channel" for tax service at the front desk. The business scope of "Green Channel" includes tax registration, document acceptance, tax copying, certification, tax declaration and invoice supply and marketing. The "Green Channel" setting mode is as follows:
(1) through train service room: the tax service hall has set up a "through train service room" to provide customers with services such as tax registration, tax copying, certification, tax declaration and invoice sale. There are three windows in the service room: invoice service, declaration and collection, and comprehensive service. The number of each window is determined by each district bureau and grass-roots branch according to the business volume and human resource allocation. Customers hold valid certificates to handle related business. When there is no through train service, it is open to other taxpayers by calling or manual guidance.
(II) Through train service window: The Tax Service Department has set up a "through train service window" in the invoice service area, the declaration and collection area and the comprehensive service area, with obvious signs, and customers have priority to handle related business with valid certificates. When there is no through train service, it is open to other taxpayers.
(3) Priority call: Use the classified call queuing machine (which is under development by the Municipal Bureau). Taxpayers will get the number by classification. When the window personnel call the number, the pager will give priority to calling the through train service object to handle the business, so as to avoid directly cutting in line at the window and causing other taxpayers' dissatisfaction.
(4) Appointment of the duty section chief: the through train service object directly makes an appointment for the duty section chief, and the duty section chief will give priority to relevant business.
Due to the actual situation of each unit, the Municipal Bureau does not rigidly stipulate the "green channel" setting mode, and each unit should adopt the above mode setting according to its own situation and local conditions. In practical work, one mode or a combination of multiple modes can be adopted to ensure the smooth development of the through train business.