If you eat hair in your meal, what the restaurant usually does is: 1. Redo the dish; 2. Redo that dish for free; 3, in addition to compensation, give you a discount on all food and beverage consumption. Specific discounts are generally negotiated between consumers and stores. 4. If there is mental loss, you can claim compensation separately. If the negotiation fails, or there is a dispute, consumers can call 12315 and 96315 to complain to the Consumers Association. Of course, consumers sometimes have to be considerate of the hotel's difficulties, be reasonable and forgiving, and make demands that are not too excessive or outrageous. Otherwise, the hotel also has reason to refuse compensation. Consumers' associations protect the legitimate rights and interests of consumers, but they will not be partial to unreasonable consumers!

article 96 of the food safety law of the people's Republic of China

if it violates the provisions of this law and causes personal, property or other damage, it shall be liable for compensation according to law. In the production of food that does not meet the food safety standards or the sale of food that is known to fail to meet the food safety standards, consumers can demand compensation of ten times the price from the producer or seller in addition to compensation for losses. Food and beverage outlets are obliged to provide qualified food and services. If hair is eaten in the food, it belongs to the unqualified food quality, which constitutes a breach of contract and should compensate consumers for ten times the price.

Article 85 In case of any of the following circumstances in violation of the provisions of this Law, the relevant competent departments shall, according to their respective functions and duties, confiscate the illegal income, food illegally produced and marketed, tools, equipment, raw materials and other articles used for illegal production and marketing: if the value of food illegally produced and marketed is less than 11,111 yuan, a fine of 2,111 yuan to 51,111 yuan shall be imposed; if the value of food illegally produced and marketed is more than 11,111 yuan, a fine of 5 times to 11 times shall be imposed; If the circumstances are serious, the license shall be revoked: (4) dealing in foods that are spoiled, rancid, moldy, unclean, mixed with foreign substances, adulterated or have abnormal sensory properties; Article 38 of the Measures for the Supervision and Administration of Food Safety in Catering Services (Order No.71 of the Ministry of Health) If a catering service provider has any of the following circumstances, the food and drug supervision and administration department shall punish him according to the provisions of Article 85 of the Food Safety Law: (4) dealing in foods that are corrupt, rancid, moldy, unclean, mixed with foreign substances, adulterated or have abnormal sensory properties;

in the second paragraph of article 96, if a consumer produces food that does not meet the food safety standards or sells food that he knows does not meet the food safety standards, he may demand compensation of ten times the price from the producer or seller in addition to the loss.