1, there is no clear law that it is unacceptable, because catering enterprises belong to the category of market-regulated prices, and enterprises have independent pricing rights;
2. If the restaurant wants to charge the service fee, it must inform the customers in advance. Otherwise, consumers' right to know and choose is violated, and customers can refuse to pay. How to report illegal tableware charges?
1. Consumers can complain to the price department, consumers' association and health department or call 123 15 to report to the industrial and commercial department for investigation.
2. If the negotiation is not good, consumers whose legitimate rights and interests have been infringed can complain and report to the local industrial and commercial office;
3. Operators who illegally restrict consumers' personal freedom on the grounds of asking for bottle opening fee and minimum consumption in private rooms during and after consumption shall immediately ask the local public security department for help;
4. If an operator causes serious mental damage to consumers by insulting, slandering, frisking or infringing personal freedom, he may bring a lawsuit for compensation for mental damage to the people's court.
To sum up, it is unacceptable without clear regulations, because catering enterprises belong to the category of market-regulated prices, and enterprises have independent pricing power. If a restaurant wants to charge a service fee, it must inform its customers in advance. Otherwise, consumers' "right to know" and "right to choose" are violated, and customers can refuse to pay. Consumers have the right to know the real situation of the goods they buy or use or the services they receive. Article 9 stipulates that consumers have the right to choose their own goods or services.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 8
Consumers have the right to know the real situation of the goods they buy or use or the services they receive. Article 9 stipulates that consumers have the right to choose their own goods or services.
Article 9
Consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services.