Summary of personal work in the office in 20 19 (1) In 20 19, under the correct leadership of leaders at all levels, with the active cooperation of colleagues and the enthusiastic help of all members of the office, I tried to proceed from the actual characteristics of office work, adhere to the service principle, constantly strengthen my own quality construction, effectively change my work style, and earnestly perform my duties under the circumstances of overcoming many difficulties, as summarized below:
First, strengthen study and improve political theory and cultural level.
As a * * * party member, he is fully responsible for the work of the bureau office, can always be firm in * * * productism, adhere to the ideology and actions of consciously keeping consistent with the party, be strict with himself at work, be tolerant of others, be pragmatic and not grandiose. In 20 19, I consciously participated in the educational activities to maintain the advanced nature of party member, overcame the complicated practical difficulties in my daily work, and conscientiously completed all the "prescribed actions" of the education of insurance first under the correct leadership and reasonable arrangement of the Party branch. I also pay attention to learning and mastering modern network application knowledge with the help of advanced equipment such as computers. Through various forms of study, I have increased my knowledge of political theory, strengthened my political acumen and discernment, further improved my ability to integrate theory with practice, and deeply realized that only learning is the best way for us to adapt to the rapidly developing society as soon as possible.
Second, emancipate the mind and comprehensively improve the level of government administration.
The office undertakes many tasks, such as word processing, filing, seal management, purchasing and storage, finance and so on. It is a window to transmit information, implement policies and communicate from top to bottom. The work is trivial and complicated, and it is difficult to produce results. This requires that the staff in our office should not only have high comprehensive quality, but also be able to cope with daily work, and more importantly, be able to endure hardships and be wronged.
In my work, I always establish the overall awareness of serving the construction work, adhere to the general requirements of "doing great things, starting from details, doing small things and focusing on the overall situation", and enhance the forward-looking and initiative of my work. In 20 19, according to the work requirements of our superiors, we made every effort to complete the tasks of internal management and external coordination, which improved the work level of our department and effectively promoted the smooth progress of all the work of the bureau.
1. Comprehensive writing has been strengthened. In 20 19, the office drafted more than 100 copies of instructions, reports, speeches and presentations, and issued more than 10 items of attendance, study, finance and assessment system, forming more than xx copies of written materials.
2. Standardized internal affairs management. We have formulated institutional management systems such as attendance system, study system, duty system, document assessment system, institutional health system and financial management system, which make institutional management more standardized, scientific and rule-based.
3. Strengthen the management of office staff. The ups and downs of office work are unknown to others and other departments. They are all unknown "supporting" jobs and "underground" jobs, and some of them are irreplaceable by other departments. In order to improve the ideological quality, professional ability and work style of office staff, and do a good job in office self-construction, the first is education and guidance, so that everyone can establish the spirit of loving their posts and dedication, establish a sense of honor and overcome the inferiority complex of "supporting roles". Second, adhere to the implementation of various systems, such as meeting system, labor discipline, duty system, health system, etc. And asked the comrades in the office to take the lead in implementation and set an example.
4. Actively and steadily do a good job in letters and visits. The petition work is an important work to resolve social contradictions, ensure the normal and smooth work of our bureau, and solve problems for leading comrades. On 20 19, the bureau's letters and visits office * * * received xx visits from the masses. In the work of letters and visits, we should strictly follow the procedures of letters and visits, be patient and meticulous, and help the letters and visits to coordinate and solve problems that can be solved immediately. Because we have established a strong sense of the overall situation, responsibility and service in our work, with the efforts of comrades in the overall situation, the petition work of our bureau in 20 19 did not go to the city, province and Beijing to petition together, which made the visiting people leave satisfied and got a satisfactory reply.
Third, establish the concept that employees' interests are no small matter, and strive to improve the service level.
As the logistics support department of our bureau, the level of office service directly determines the external image of our bureau. Therefore, while managing government affairs, we should actively seek benefits for cadres and workers, fully mobilize the enthusiasm of workers, and establish the idea of taking the bureau as our home.
1. When arranging the daily purchase, collection and printing of all kinds of supplies, employees of the department are required to pay attention to their service attitude, never delay what can be done, explain the reasons for what cannot be done, and try their best to provide quality services.
2. When arranging all kinds of medical insurance, distributing all kinds of welfare benefits and other matters involving employees' immediate interests, it is in the public interest to ask office staff to always take the way of empathy and put themselves in the employees' shoes.
Summary of personal work in the office in 20 19 (2) During this year, with the help of leaders and colleagues, the office successfully completed all the work assigned by leaders. I will summarize and summarize the work in the past year. If there is anything wrong, please criticize and correct me.
First, strengthen study and strive to improve their own quality.
Insist on strengthening learning as a key measure to improve their own quality. At work, I firmly grasp the main line of "integrating theory with practice", and strive to apply what I have learned to work practice, enrich my experience, broaden my horizons, and make myself adapt to work as soon as possible and become an excellent worker. Actively participate in the company's collective activities, carefully study the prescribed learning content and articles, insist on writing a work summary every week, and carefully record the daily work content, which greatly improves my quality and provides strong motivation support for my work. Meanwhile. Face up to their own shortcomings, actively correct them, and focus on strengthening training in computer operation, the use of fax machines and photocopiers, and the reception of visitors, so as to lay a solid foundation for better completing their own work.
Second, do your duty conscientiously and do your job well.
Over the past year, I have earnestly performed my duties and successfully completed various tasks. First, insist on completing the sanitary cleaning and item management of the leading office. As always, persevere, except for very special reasons (time change, climate reasons), basically complete the task and try to satisfy the leaders. The second is to assist the director in handling the daily affairs and work of the office. Complete the daily work assigned by the leader and try to do it well, such as printing and copying documents, visiting relevant personnel, and arranging and arranging group activities. The third is the management of archives. Completed the sorting and filing of documents. At the same time, I also found my own shortcomings, such as slow typing speed and being too cautious. I have tried my best to overcome them and achieved initial results. I hope the leading comrades will review it.
Third, be strict with yourself and constantly strengthen the construction of work style.
Strictly abide by the policies of the office. Remember the instructions and criticisms of the leaders and put them into practice. Don't be late, don't leave early and don't be late for work. Do things seriously, carefully check the materials reported to the leaders, record the daily work and report it in time; Treat people with courtesy and get along with colleagues with frankness and tolerance; Serious office discipline, persistent work, no games, no chatting, no things unrelated to the work content; Think positively, strive to maintain the company's image, set strict standards for yourself, and strive to change yourself from a student to a worker. At the same time, we should actively learn the leadership's way of dealing with people, take the leadership as an example, and be an office clerk who can not only solve the worries for the leadership, but also create value for the world.
In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leaders and comrades, and my work experience is still very shallow. In my future work, I will carry forward my achievements, overcome my shortcomings, do all the work in a down-to-earth and conscientious manner, and live up to the expectations of leaders and comrades.
Summary of personal work in the office of 20 19 (3) Time flies, and 20 19 is drawing to a close. Looking back on the past year, I have gained a lot in the group company. In the first half of this year, I was mainly responsible for the front desk work. After the leader trusted me in my work, I was transferred to the general office to be responsible for the file management of the group company. In this year, I strictly demand my work ethics, learn more about my new job, and constantly sum up and correct my shortcomings in my work. Let them keep up with the progress of the group company and do their bit for the future development of the group company.
I. Overview of Main Work
In the past year, under the care and guidance of leaders and colleagues, we have made some achievements through our own efforts, but there are still many shortcomings. Looking back on this year, I summarized my work as follows:
(1) Front Desk Reception
1. Receive and introduce visitors;
2. Daily sanitary arrangement of the president's office and lobby;
3. Print inspector of printer;
4. Receiving and distributing communications and faxes;
5. Attendance management and statistics and submit to the finance department;
6. Reservation of hotels and restaurants;
7. Pay the property fee and electricity fee of the Group in time.
(2) File management
The main contents of the group company documents:
1. The former group company and its subordinate road and bridge companies and real estate companies;
2. Scanned copies and photocopies of relevant documents of construction companies, coal mines and power plants;
3. The original and photocopy of the personnel certificate of the group company, mainly including: project manager certificate, third-class safety officer certificate, builder certificate, etc. ;
4. Honorary certificates related to the group company;
5. Part of the contract of the group company.
The archival work mainly manages and registers the above certificates, so as to facilitate the exchange of certificates between the group company and its subordinate enterprises, and handle the certificates that the company needs annual inspection on a regular basis.
(3) Management of office supplies
The work is mainly responsible for the sorting, statistics and registration of office supplies of the group company. Check the office supplies warehouse every month and count the quantity and amount of the remaining items in the book.
(D) Fixed assets management
Mainly responsible for the statistics, registration and management of fixed assets in the group company, mainly numbering the fixed assets of the company to facilitate the management of fixed assets inside and outside the group company. And regularly check whether the fixed assets are damaged, and regularly count the fixed assets every year to find out the quantity.
(5) other work.
1. Change flowers regularly and pay the rental fee of the group company regularly;
2. The Group has made an agreement on hotel management, signed a housing agreement for three or more hotels in Xi 'an, and incorporated the hotels that signed the agreement into the book;
3. The reception of daily guests and the purchase of fruits and flowers of the group company;
4. Health maintenance of the group company;
5. Purchase some office supplies;
6. Assist other colleagues in the comprehensive office to complete the corresponding work;
7. Business communication with subordinate companies.
Second, shortcomings in the work.
In the year of 20 19, I made remarkable progress in all aspects of my work, had more direct contact with the business of the group company, and made some contributions to the daily work of the group company, but I still have many shortcomings in my work, broken down as follows:
1. Not careful about your work. Such as the management of office supplies, after the monthly inventory, the consumption of office supplies by various departments and individuals should be counted into a table and reported to the superior leaders for approval;
2. The work attitude is not positive enough. First, there is no planned arrangement for the work to be done, which sometimes leads to inefficiency; Second, the work is somewhat lax, and there is no good work image for new colleagues.
In view of the above two points, the following requirements are put forward for future work. First of all, the work should be careful, so that the work can be done more carefully. Moreover, for tomorrow's work, we must make good arrangements the day before yesterday. Ask the superior supervisor to see if there are any other work arrangements for tomorrow, so that the work can be orderly and the work efficiency can be improved. Second, we should strengthen our demands on ourselves in our work. Work style should be rigorous, attitude should be correct, and establish a good work image for other colleagues. In the future working days, we should strengthen our requirements for ourselves and make a modest contribution to the development of the company in terms of work attitude and work efficiency!
Three. Advice to the office
I have been in the company for more than a year. Although I am not the first employee of the group company, I have witnessed the growing process of the group company step by step. Under the leadership of President Li and other leaders, the group company is developing in a fast, efficient and healthy direction step by step. However, the establishment of the group company is not timely, and there will be some shortcomings in its development, which are summarized as follows:
1. The turnover of people is too fast. Excessive staff turnover in the company will cause some work of the company to be unable to be completed smoothly, and there will be a lot of repetitive work, which will make the work inefficient; At the same time, the resignation procedure is not perfect enough, which will leave many jobs blank.
2. The job responsibilities are not clear enough, and there is always uneven distribution of work. Some people are busy, others are idle.
3. The content of training should be diversified. Facing the characteristics of group companies, it is necessary to diversify training, not only in management, but also in other aspects, such as finance and finance, which are powerful for the company's development.
The above points are my suggestions to the company. I don't know if they are accurate, but from my point of view, the development of the group. The company is developing slowly, and some shortcomings are inevitable. We grew up together. This is just a process of growth. I hope the leaders can give a reasonable solution after seeing it, so that our group company can go further and better!
2020 is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings of the past year, do a good job in the new year and contribute to the development of the company. Grow together with the group company * * *, and wish the group company better and better development, prosperous performance and further development!
Summary of personal work in the office in 20 19 years (4) The work in 20 19 years is coming to an end. Looking back on this year's work, with the support and help of the company's leaders and colleagues, I strictly demand myself, strive to improve my business and work level according to the company's requirements, and complete the work well. The work is summarized as follows:
I. Office management
Office management. There are many things in the management office, such as recruitment, social security management, qualification declaration, document processing, file management, document examination and approval, meeting arrangement, and seeing off. In the face of a lot of complicated and trivial daily work, we should strengthen our work consciousness, pay attention to speeding up the pace of work, improve work efficiency, handle all affairs as a whole, strive to be comprehensive, accurate and moderate, avoid omissions and mistakes, and basically ensure that everything is settled.
1. straighten out the relationship and handle the company qualification certificate. 20 19 added two qualifications and two annual reviews. The newly-added Grade C qualification for design and Grade III qualification for concrete require a lot of work and less manpower, and need to be explored in many ways. With the support of the company and the strong cooperation of the finance department, we obtained the additional qualification certificate of concrete in X and X months of 20xx respectively. The third-level qualification of construction and the fourth-level qualification of electric power passed the annual examination.
2. Do a good job in the company's writing. Draft comprehensive documents, take charge of office meeting minutes, refine meeting minutes, and implement relevant resolutions of the meeting. Earnestly receive, register, distribute, print and supervise the relevant documents of the company; All documents, approval forms, agreements, etc. of the company should be filed, and the data should be filed well. Cooperate with leaders to further supplement and improve various rules and regulations on the basis of established rules and regulations. Timely convey and implement the spirit of relevant meetings, documents and instructions of the company.
3. Do a good job in the daily work of company welfare and enterprise management.
Second, the office staff management
1. Implement the personnel and labor management of the company. The office carefully organizes and implements the company's labor, personnel, salary management and employee attendance management, timely declares the monthly attendance report, carefully records the positive and negative incentives, and handles various procedures such as the increase, transfer and reduction of social security. According to the company's procurement plan, organize and implement the procurement, deployment and physical management of the company's office facilities and labor insurance benefits. Do a good job in the registration procedures of company communication fees, hospitality fees, utilities, vehicle use and gifts, and verify and distribute them in strict accordance with the procedures.
2. Actively organize recruitment interviews. This year, the company's talent demand has further expanded. In order to ensure that the relevant personnel can arrive at their posts in time, we actively carry out recruitment after receiving the supplementary notice of the company's personnel needs. Through special recruitment, newspaper advertising, online recruitment and other channels, we extensively recruited professionals and actively organized interviews and selection of personnel, which basically met the needs of personnel in various positions. After the employee joins the company, the office actively assists in the entry formalities, and seriously carries out induction training to help the new employee adapt to the company environment and enter the work role as soon as possible.
Third, strengthen self-study, improve professional level and strengthen self-study.
Because I feel a heavy burden, my knowledge, ability and experience are far from the requirements of the company. Usually pay attention to learning accumulation, learn from leaders and colleagues at work, and insist on self-study in my spare time. After continuous study and accumulation, I have gained preliminary experience in office management, and I can handle all kinds of problems in my daily work with ease. After one year's training, my organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which can ensure the normal operation of all work in this position, treat all work tasks with a correct attitude and strive to improve work efficiency and quality.
Fourth, the problems existing in the work
Problems in my work Over the past year, I have been able to work conscientiously and creatively, and I have made some achievements, but there are also some problems and shortcomings, mainly as follows: First, some work has not been done carefully enough; Second, the management level needs to be improved; Third, the overall coordination ability needs to be strengthened. Work plan and direction of efforts
Verb (abbreviation of verb) Work plan and direction of efforts in 2020
In the new year, I am determined to seriously improve my business and work level, and strive to:
1. Strengthen study and broaden knowledge. Study hard the professional knowledge and relevant legal knowledge of the construction industry;
2. In line with the principle of seeking truth from facts, draw inferences from others, report back, and truly be the assistant of the leader;
3. Pay attention to the construction of departmental style, strengthen management, unite as one, work hard, and form a good departmental working atmosphere;
4. Continuously improve the support ability and service level of the office to other departments;
5. Strictly implement the company's rules and regulations, safeguard the company's interests, actively create higher value for the company, and strive to achieve greater work results.
Sixth, rationalization proposals.
1. Office takes the lead in organizing regular training. The contents include: office automation, company rules and regulations, corporate culture, and business knowledge of various departments. I am willing to devote myself to sorting out all kinds of learning materials, and undertake the work of compiling training materials and training demonstrations.
2. Rationalization suggestions Try out the monthly quota system, and force each person to put forward three rationalization suggestions every month, from big to small, from improving working procedures to recycling waste products and saving water and electricity. Post and announce the suggestions reasonably adopted by the company every quarter, and give real-time rewards. Those who can't reach their goals will be punished.