content of guest comment form

1. Please provide the following items (facilities, Cleanliness and service level) score:

excellent but generally poor

front desk service

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concierge service

business center service

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Chinese restaurant products and services

western restaurant products and services

. P>□ □ □

Security personnel service

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Room service

□ □ □

Sauna, fitness

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nightclub, Entertainment

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Staff friendliness

□ □ □

Room comfort

□ □ □

Overall cleanliness

□ □ □

1. Please rate our service and accommodation price:

□ □ □

2. Please give us a rating. Overall rating of facilities:

□ □ □

3. Please give us an overall rating of our service:

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2. Your constructive comments:

1. What aspects of the service level of our hotel do you think must be improved?

2. What do you think must be improved in our restaurant?

3. which employee are you most satisfied with in this hotel?

4. Will you come to our Golden Shield Hotel again?

□ Yes □ No

Which hotel will you choose to spend in Wuhan?

three, Your personal data:

Your name: Personal phone number:

Company phone number: Company full name:

Mailing address:

E-mail: Date of consumption:

Place of consumption: □ Guest room □ Western food □ Chinese. Meal □ nightclub □ sauna

Please fill it out completely and put it in the guest room or give it to the nearest employee. Thank you for your valuable advice!