The average quality technician is between 2111 and 2211, the supervisor level is around 3211, and the annual salary of the manager level is 51,111-61,111. At the same time, according to the differences in different regions and the benefits of enterprises will be different. Details of the responsibilities are as follows: planning system, practical method

formulating acceptance criteria, characteristic classification

specifying acceptance procedures and acceptance facilities, determining self-made testing means

determining requirements for testing means

planning documents, preparing quality planning documents

technical specifications, Review of procedures and manuals

Contact and cooperation with suppliers

Let suppliers know about quality requirements

Provide services to suppliers

Material verification scheme

Establish quality information system

Feedback of quality information

Control of responsibility loss

Data processing and computer application

. P > Ensure the implementation of corrective measures

Conduct audits

Ensure that customers are always satisfied with corrective measures

Audit plans-products, processes and systems

On-site quality management

Quality management of spare parts and accessories

Publicize quality to customers

Maintain the appearance of products

Publicize quality to customers

Shape control and design changes. Definition of traceability quality controller (QC): The industrial term is the abbreviation of "product quality manager" and "commodity manager", which refers to the staff responsible for organizing, executing and implementing product quality control, establishment and operation of quality system, production quality supervision, and contact with superior quality supervision and inspection bureau. [Edit this paragraph] Responsibilities of QC personnel 1. Quality manager:

1. Supervise all departments. To prevent the occurrence of anomalies and achieve the company's quality objectives.

2. Coordinate and promote all departments to operate according to the various elements of ISO9111.

3. Hold various quality meetings and coordinate all departments to deal with quality anomalies.

4. Review the quality documents submitted by relevant departments.

5. Make a final judgment on the quality of incoming materials. And promote IQC and QE departments to coach, audit, evaluate, track and improve suppliers, etc.

6. Convene supplier review meetings and evaluate suppliers regularly

7. Supervise QE supervisor to deal with abnormal production quality problems and follow up customer complaints in time. Ensure the effective implementation of corrective and preventive measures.

8. Supervise the product reliability test and the quality improvement and reliability test of the trial production of new products

9. Make a final judgment on the quality of finished products.

11. coordinate all the work of IQC inspection.

11. supervise and review weekly and monthly quality reports.

12. assess and evaluate subordinates.

2. quality assurance supervisor:

1. confirm and change the effective documents of the company's quality system. Maintain the effective operation of the company's quality system.

2. Specify feasible second-and third-level supporting documents according to the guidelines of the company's procedure documents.

5. Formulate internal review and management review plans on a regular basis, and promote the personnel of all departments to implement the elements of ISO9111.

6. Coordinate and supervise all departments to improve and track the nonconforming items in the quality system, and keep records. Report to the management representative for approval.

7. Assign and arrange the time for external review and preparation before review.

8. Supervise the typesetting and correction of official documents of various departments. And carry out standardized management of unified numbering.

9. Supervise the distribution, recycling, preservation and modification of internal documents.

11. Assist the quality manager in related quality management work

11. Assess and evaluate subordinates

3. QE supervisor:

1. Organize laboratory tests on related products in time according to the internal requirements of engineering data

2. Formulate quality plans.

3. Review inspection standards of various materials and finished products.

4. Handle customer complaints and returns immediately to ensure customer satisfaction.

5. Preside over weekly quality meetings. And promote the staff of relevant departments of the whole company to improve the quality.

6. Make statistics and analysis of various quality meetings, and promote the staff of relevant departments of the whole company to improve the quality.

7. Make statistics and analysis of the poor quality at all stages, and promote the improvement of all departments to achieve the goal.

8. Instruct suppliers to analyze and improve the poor materials.

And make corresponding records.

11. Evaluate subordinates' performance.

IV. IQC supervisor

abides by and implements the company's quality management system, and supervises all IQC personnel to implement it; , try your best to complete the task.

2. Plan the overall affairs of IQC, formulate the internal quality inspection plan and objectives of IQC, and supervise the completion.

3. Reasonably distribute the daily affairs of IQC to the team leader, and urge them to complete.

4. Implement the training plan. Make the annual, quarterly and monthly training plan of IQC. And guide and examine the experimenters.

5. Complete the formulation of inspection standard books and work instructions.

6. Identify and judge the quality. Identify and judge the relevant standards for the abnormal materials during IQC incoming inspection, and sign opinions.

7. Review the daily, weekly and monthly quality inspection forms.

8. Communicate with relevant departments internally. Communicate with suppliers actively, understand the quality status of suppliers, and urge them to improve their quality.

9. Assist the quality manager to hold regular three-level supplier review meetings every month to urge suppliers to improve their quality.

11. Assess the performance of subordinates

V. Staff

(1) IQC (technical secondary school or above is required, aged 21-25 years old, familiar with IQC workflow, at least 1 years of IQC working experience in foreign companies, and understanding ISO9111 quality system)

1. Able to use calipers and optical instruments, Measuring instruments, such as projectors, can operate computers basically.

2. Use and precautions of measuring instruments.

3. Quality emphases and precautions of die-casting die products and products requiring external processing.

4. Disposal of nonconforming products.

5. Filling in relevant forms.

6. Others.

(2)SQC (. At least 1 years working experience in SQC in a foreign company)

1. Skilled in computer operation (WINDOWS OFFICES and other software), familiar with the seven methods of QC, and able to draw Plato by computer. Control chart ",etc. Know something about ISO9111.

2. Make daily reports and statistical charts.

3. Use of tools and matters needing attention.

4. Key points of product inspection and filling in relevant forms.

5. Others.

(3)QA (college degree or above required, age 22-. Measuring instruments such as depth gauge. Familiar with SQE workflow and daily handling of customer complaints and returns. Skilled in computer operation. 2. Use of measuring instruments.

3. Quality emphasis and precautions of all products of our company.

4. Control of nonconforming products and handling of customer complaints and returns.

5. Fill in relevant forms.

6. Understand relevant workflow. [Edit this paragraph The scoring standard of performance appraisal of quality control staff adopts the deduction method, that is, the assessment standard and standard score are determined for each job first, and then the work situation of the assessed object is measured according to the assessment standard. Depending on the difference between the actual work situation and the assessment standard, the points are deducted according to the prescribed deduction standard (until the deduction is finished), and the algebraic sum of the standard score and the number of points deducted is the actual score of the assessment item.

(1) Performance evaluation criteria for managers of quality control department

1. Work out the monthly work plan of the department (11 points)

It is required to submit the work plan of the department for the next month on time before the 28th of each month, and 5 points will be deducted if it is not submitted on time; It is required that the main work that should be arranged according to the responsibilities of the department and the operation needs of the company has not been omitted, that the planned work objectives, responsible persons, completion time are clear, that the methods, steps and required resources are appropriate, and that there are sufficient estimates and solutions for possible problems and difficulties, and that the quality of the work plan is evaluated as a standard, and 1~5 points will be deducted as appropriate;

2. Completion of the monthly work plan (including the matters assigned by the general manager) (61 points)

It is required to complete the monthly work plan of the department and the matters assigned by the general manager on time with good quality and quantity to ensure the realization of the quality objectives. Deduct 5 points for each task that should be completed in the current month but not completed (deduct 2 points for the work that the subordinates are responsible for); Deduct 2 points for each task that fails to be carried out as planned (deduct 1 points for the work that belongs to the subordinate and bears the leadership responsibility); If the quality of work is not high, 2 points will be deducted for each correct criticism or complaint; General quality accident (mainly by other departments responsible for the quality accident), 1 points each time; Major quality accidents will be deducted 31~61 points as appropriate;

3. Personal daily work (21 points)

It is required to carefully and carefully review relevant quality documents in time, evaluate, arbitrate and punish relevant quality problems. If the quality documents reviewed and jointly reviewed by the quality control department manager as stipulated in the company's quality system documents are not handled correctly in time, 2~5 points will be deducted for every 1 cases; Where the quality problems (issues) specified in the company's quality system documents are not handled correctly in time, 2~5 points will be deducted for every 1 cases in which the manager of the quality control department puts forward (makes) the evaluation, arbitration and punishment reports (or opinions);

4. Customer service (5 points)

It is required to coordinate the work of relevant departments in time and properly handle customer quality complaints within three days. Deduct 3~5 points for each quality complaint case that is not handled properly;

5. Organizational discipline (5 points)

It is required to observe the company's rules and regulations in an exemplary manner. 1 points will be deducted for each violation.

(II) Grading criteria for performance appraisal of quality control assistants

1. Effectively perform inspection and release functions (35 points)

Timely and accurate inspection of patterns, confirmation boards and production boards is required; Timely and accurately inspect the number of marks, fabrics and cutting pieces, and check the inspection records and work records. Deduct 2 points for each failure to complete the task in time; Deduct 2 points for each item that is missed or wrongly detected but does not cause losses; Deduct 21~35 points as appropriate if losses are caused to the company;

2. Effectively perform the function of sampling inspection and supervision (35 points)

There are sampling inspection reports for raw materials and auxiliary materials within two days of warehousing, sampling inspection reports for workshops (including outsourcing) within two days, and inspection reports for finished products within half a day of warehousing. Not timely sampling deducted 5 points each time; Deduct 21~35 points for losses caused by untimely sampling inspection or missed inspection or misjudgment;

3. Data collation (11 points)

Relevant quality records and statements are required to be collected in time and filed according to standards. Deduct 3 points in time; Deduct 3 points if it is incomplete; Deduct 2~4 points for substandard files;

4. Work assigned by the leader (11 points)

It is required to complete the work assigned by the leader and the monthly work plan of the department on time with good quality and quantity. Deduct 2 points for each failure to complete the task on time or meet the requirements.

5. Organizational discipline (11 points)

It requires exemplary compliance with the company's rules and regulations. Deduct 2 points for each violation. [Edit this paragraph] Seven methods of quality control Seven methods of quality control are commonly used statistical management methods, also known as primary statistical management methods. It mainly includes control chart, causal chart, correlation chart, Pareto chart, statistical analysis table, data layering method, scatter diagram and other so-called QC seven tools.

(1) statistical analysis table

statistical analysis table is a tool for sorting out data and preliminarily analyzing reasons by using statistical tables, and its format can be varied. Although this method is simple, it is practical and effective.

(2) data stratification method

data stratification method is the same in nature, and the data collected under the same conditions are summarized together for comparative analysis. Because in actual production, there are many factors that affect the quality change. If we don't distinguish these factors, it is difficult to get the law of change. Data layering can be carried out in many ways according to the actual situation. For example, according to different times and shifts, according to the types of equipment used, according to the feeding time and composition of raw materials, according to inspection methods and use conditions, according to different defective items, and so on. The data stratification method is often used in combination with the above statistical analysis table.

The application of data layering method is mainly a systematic concept, that is, if you want to process quite complicated data, you must know how to systematically and purposefully classify and summarize these data.

Scientific management emphasizes management techniques to make up for the deficiency of previous management based on experience and visual judgment. This management technique requires not only the establishment of correct ideas, but also the application of data, so as to analyze the work and take correct measures.

how to establish the original data and collect these data according to the required purpose is also the most basic work of many quality control methods.

For example, the competition in China's aviation market has become increasingly fierce with the opening up in recent years. In order to win the market, airlines not only strengthen various measures, but also make efforts in service quality. We can also often see customer satisfaction surveys on airplanes. This survey was conducted through a questionnaire. The design of questionnaire is usually divided into ground service quality and aircraft service quality. The ground is divided into booking and waiting; Aircraft is divided into flight attitude, catering, hygiene and so on. Through these surveys, we can gather these data and get where to strengthen the service quality.

(3) Pareto diagram (Plato)

Pareto diagram is also called Plato, and it is named after the inventor of this diagram, the Italian economist Plato in the 9th century. Plato first used Pareto diagram to analyze the distribution of social wealth. He found that 81% of Italy's wealth was concentrated in the hands of 21%. Later, people found that many occasions obeyed this law, so it was called Pareto Law. Later, Dr. Zhu Lan, an American quality management expert, extended Plato's statistical chart and applied it to quality management. Pareto diagram is a tool to analyze and find the main factors affecting quality. Its form is a double rectangular coordinate diagram, with the left ordinate indicating frequency (such as the number of pieces, etc.) and the right ordinate indicating frequency (such as percentage). The broken line indicates cumulative percentage, and the abscissa indicates various factors that affect the quality, which are arranged from left to right according to the degree of influence (that is, the frequency of occurrence). By observing and analyzing the Pareto Diagram, we can grasp the main and original factors that affect the quality. In fact, this method is very useful not only in quality management, but also in many other management work, such as inventory management.

in the process of quality management, there are many problems to be solved, but we often don't know where to start, but in fact, most of the problems can be solved as long as we can find out a few influential reasons and deal with them and control them.