What is unexpected trouble? It's good. I found you unexpectedly. No, there is a couple who are very experienced in this unexpected trouble. They were eating hot pot in a hot pot restaurant, but the ceiling fell inexplicably, causing them to be injured. Naturally, the couple are very dissatisfied with this matter. So, do you think the hot pot restaurant should be responsible for this accident? That's for sure. After all, users spend money to experience the service of hot pot restaurants, so natural and innocent practitioners have the obligation to protect users' lives. In the meantime, if anything happens, it is a certain responsibility to cover your face. So how can we protect our rights and interests in this situation? Let's take a brief look together.

The first is to negotiate with the hot pot restaurant. I believe that the hot pot restaurant itself does not want to see such an accident, but it has already happened, so it is inevitable. Therefore, everyone naturally needs to actively solve the problem. At this time, for users, it is necessary to actively communicate with 5 o'clock and communicate related compensation issues. This is the correct way, because only two people sit down and communicate well can they understand each other's needs and discuss reasonable solutions according to their needs.

The second is to find a consumer association to protect rights. When we can't solve the demand through communication, naturally this matter can't go away like this. We should actively look for relevant departments to safeguard rights, and this department is the Consumer Rights Committee. We can tell them about our situation, and then they will solve the related problems for us.

Yes, no one wants to see an accident happen. Now that it has happened, it cannot be avoided. Therefore, it is natural to give a reasonable explanation, solve the problem at a very fast speed, and at the same time summarize the causes of the problem through the accident to avoid the recurrence of the accident.