1. Personal image of the delivery staff

1. External image

According to the office workers, their uniform clothes will give people a sense of trust and professionalism every time they take delivery from the courier brother, so an excellent delivery staff should wear their own team brand work clothes at work, which will give people a sense of professionalism while gaining the trust of customers, and by the way, promote their own team brand so that more people have the opportunity to know.

2. Physical fitness

An excellent distributor needs to have good physical fitness in order to avoid risks and make delivery fast and on time. Distribution is a "high-risk" industry, but it can be understood that "high" means that the delivery staff can deliver the customer's things safely on time while observing the traffic rules. Only with good physical fitness can they complete the distribution in such a "high efficiency" and get a "high salary" through their own efforts. "Danger" means that unexpected situations will happen on the way of delivery, which requires the delivery staff to be aware of "danger" (such as overtime delivery, damage to things, etc.).

Second, the service attitude of the delivery staff

An excellent delivery staff is connected with the final customers, so the service attitude is good, at least smile. Smiling can shorten the distance between people, build a good impression quickly, and delay the delivery due to special reasons. A smile and sincere apology may also reduce the negative impact.