Xxx is a service worker in Shangshanfang of the Food and Beverage Department, and has been working in this position for almost a year.

As an old employee, she never cares about working overtime. Holidays are the busiest time for restaurants. She volunteered to occupy the largest area and almost always came to the end. She gets along well with her colleagues, and everyone affectionately calls her "Xiao Xia Zi".

She is strict with herself in her work, studies with an open mind, and strives to improve her business level and professional skills. In order to serve the guests better, she often practices Mandarin and English. She also strictly abides by the hotel's various management systems and has never violated the rules. His works have also been praised by guests many times.

She always tries to do her best in customer service. On one occasion, several foreign guests came to her responsible area and liked to eat the roasted garlic in our barbecue area. When the guests go to get it again, it's gone. The guest turned back and said with regret to his companion. Such a small moment was captured by our careful Xiao Xia, who immediately went to talk to the chef. But just after work, the chefs didn't want to do it. She explained the situation to the chefs, who immediately made one. When she put garlic on the guest's table, the guest looked at her in surprise and said, "Your service was too careful, which was beyond my expectation", and praised her in writing on our opinion form. There are many such stories, and her achievements are obvious to all.

I believe xxx is a rare excellent employee, and I believe she will do better in her future work.

I am here to convey

Salute!

XXX

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