First, the ancient inn period
Due to the needs of society, inns and hotels appeared thousands of years ago to meet the basic needs of people going out to eat, drink and sleep. In the late Middle Ages, with the development of commerce, travel and trade increased, missionaries, believers, diplomats, messengers and businessmen went out sharply, and the demand for inns increased greatly. Because the modes of transportation at that time were mainly walking, horseback riding or taking a mail car, most of the inns were located near ancient roads, chariots and horses or post stations. Early English inns were places where people met, exchanged information and settled down. The earliest inns had simple facilities and only provided basic accommodation. They are just a big house with several rooms, and each room has some beds. Passengers often sleep together and have no more requirements. Of course, there is really no entertainment because of the few service items and poor service quality. In the15th century, some inns had 20 to 30 rooms, and some better inns had wine cellars, tea rooms and kitchens to provide drinks and food for guests. There are also some inns that begin to pay attention to their surroundings. There are gardens and lawns in front of and behind the house, and there are banquet halls and dance halls in the inn, which have begun to develop into multi-functions. Generally speaking, the inn at that time had a poor reputation and was considered as a low-level industry that made a living by living. Guests feel insecure in the inn, and robbery and other illegal things happen from time to time.
Second, the hotel period
/kloc-In the late 8th century, with the acceleration of industrialization and the improvement of people's consumption level, the hotel industry has developed greatly for the convenience of aristocratic vacationers, elites and business travelers. Due to the rise of trains and ships, it has gradually become the best hotel in the world. In new york, the Capital Hotel built in 1794 has 73 rooms, which was undoubtedly quite large at that time. 1829, the first modern hotel, Trimonte Hotel, has set a benchmark for the whole emerging hotel industry. The hotel not only has many rooms, well-equipped facilities, but also trained service staff, making guests feel safe.
/kloc-At the end of 0/9 and the beginning of the 20th century, some luxury hotels appeared in America. These hotels advocate luxury and style, decorate high-grade furniture and provide exquisite food. During the period of Grand Hotel, hotels were characterized by large scale, luxurious facilities, standardized service, certain reception ceremony and certain etiquette norms.
Third, the period of commercial hotels.
Shortly after the beginning of the 20th century, Elsholth Milton statler, the world's largest hotel owner at that time, set up a bathroom in every room of statler Hotel to meet the needs of travelers, and formulated a unified standard to manage his hotels around the world, adding a lot of convenient services for guests.
In the 1920s, the hotel industry developed rapidly. Large, medium and small cities in the United States raise funds to build modern hotels through various channels, and motels have also sprung up all over the United States. In the 1930s, due to the Great Depression, the tourism industry faced a crisis, and the hotel industry was inevitably in trouble. Almost all hotels opened during the boom period closed down, and the hotel industry suffered great setbacks.
During the period of commercial hotels, cars, trains and planes brought great convenience to transportation. Many hotels are located in the city center, and motels are located on the roadside. Hotels in this period have convenient, comfortable, clean and safe facilities. Although the service is relatively simple, it has become more and more perfect, the business direction has begun to take customers as the center, and the hotel price is more reasonable.
Fourth, the modern new hotel period.
After World War II, due to economic prosperity, people's money and convenient transportation, the demand for hotels increased sharply, and the once-troubled hotel industry began to recover. After 1950, world-wide economic development and population growth began to appear, and the further development of industrialization increased people's disposable income, creating conditions for traveling and enjoying hotel services. By the end of 1950s and the beginning of 1960s, the development trend of tourism and commerce was more and more unfavorable to traditional hotels, and many The New Inn appeared in large numbers. In the period of modern new hotels, hotels face the mass tourism market. Many hotels are located in the city center and tourist attractions, and large motels are located near expressway and the airport. During this period, the scale of hotels has been expanding, the types have been diversified, all kinds of accommodation facilities have been well developed, and services have been fully developed. The hotel not only provides accommodation, but also provides tourism, communication, business, leisure, shopping and other services, striving for perfection. Hotel groups occupy an increasing market.