How to manage the staff of the restaurant
The most important business philosophy of a catering company is employees first. All catering employee management work should be centered around them. In business, dealing directly with customers is the staff. If most companies are employees at the lower level, managers high pyramid, then the excellent catering counterparts respected is the inverted pyramid, that is, the most important front-line employees, all management work around them. The reason is that they deal directly with customers, the enterprise's brand reputation is shaped by their hands. In the work of respect and attention to employees, a lot of investment in employees. Lee reveals that if fellow caterers believe in putting their staff first, it will lead to top-notch service levels, in other words, if customers are quite satisfied with the service, it will naturally lead to good business results. Often good catering companies refer to their employees as partners. As a result, some people are cynical and don't trust management at all. A good catering company should be understanding of this attitude, and in order to address this pent-up resentment, the company should strive to make employees feel that their participation is valued. Employees should not be blamed if their criticism is constructive. If they are motivated, they should be rewarded, and all this emotional investment comes from the values and beliefs of the boss. Motivate employees to fully utilize their abilities and strengths. For grass-roots employees, relying solely on high-pressure management, limited to their psychological and other aspects of the ability to withstand, they often take soft resistance. Peninsula Restaurant Chairman Li Yongzhou believes that just rely on pressure or money to keep people is not enough to give employees a kind of confidence - is that our business is healthy and development, the enterprise bigger and stronger, the staff may have everything. Now on the market, the investment in the operation of the store more and more entrepreneurs, for the more experienced employees, promotion opportunities, provide learning exercise opportunities, so that they can have the opportunity to enhance their own; for the general staff, as far as possible to take care of their food and housing requirements. Employees are the core fundamentals of enterprise development, only to take care of their interests, in order to have the room to achieve development.