The busy and substantial work has come to an end. During this time, I believe that everyone is facing many challenges and has gained a lot of growth. It is time to write a work summary carefully. Are you still worried about writing a work summary? The following is my summary of the work of restaurant waiters (8 selected articles), welcome to read and collect. Summary of the work of a waiter in a restaurant 1

A year has passed quickly, and I have become a waiter I never thought I would be. I was very confused in the year I just graduated, and finally I came here to work by fate. Now that I'm working, I have to work seriously and responsibly. Through my efforts this year, I'm also proficient in the work of the restaurant. I thought it was easy to be a waiter at first, but later I found that it didn't seem so easy after I actually worked, not only physically but mentally. But I have persisted in this year, and I still admire myself. Here is a summary of my work in this year:

1. Attitude

At the beginning, I looked down on this job, with low difficulty and low salary, and felt that the waiter was such a shame. However, I have officially worked in the future, and I want to be worthy of the job given to me by the restaurant. Although this kind of work is very easy, I still have to do it seriously. This is a matter of responsibility. But when I first started working, I found that the fact seems not so simple, and it seems quite difficult to be a waiter. I made a lot of mistakes at the beginning, I didn't remember the number of the station, I often served the wrong food when I first went to work, and I often took the wrong food, but I thought it was just that I was not skilled enough, and I would know it after a few more dishes. But after I remembered the station number and the dishes, I encountered a new problem, because I changed my position of delivering dishes to taking a seat at the entrance of the restaurant. That is, to take customers where they should go and try not to make any big tables for two people, but this time I really encountered difficulties, because it was difficult for me to convince others, and any old employees could do it. At first, I thought it was because I was not skilled enough. Later, I discovered that these were all skillful and not so easy. After that, I put down my arrogant heart and studied hard.

II. Ability

In this year, I have been working hard, not only for the salary, but also for the restaurant. After all, I will definitely leave this job after taking this money. Although I encountered many problems in this year, I have overcome them one by one and persisted in it until now. Of course, I'm not alone along the way. I also need to thank my colleagues and restaurant leaders who helped me when I was helpless. This has given me a great exercise in this year, and my ability has been rising rapidly. This makes me very grateful that I didn't give up this job because I was a waiter, and I am also grateful that the restaurant can give me such a platform for growth.

This year has passed through with my continuous efforts, but I will continue to work hard in the coming year. Let my ability become stronger and better, even as a waiter, I want to be the strongest one. Work summary of restaurant waiter 2

I have been working in the restaurant for more than a year in a blink of an eye. According to the work arrangement of the restaurant manager, I am mainly responsible for the daily operation of the restaurant floor and the training of the department. Now I will make the following summary of my work.

1. On-site management of the hall surface

Etiquette and courtesy require repeated practice at the regular meeting every day. Employees should use polite language when meeting guests, especially the cashier at the front desk and the service staff at the regional location, and require that courtesy and courtesy be applied to every bit of work, so that employees can supervise each other and make progress together. Adhere to the inspection of gfd before class, and those who fail in gfd can only take up their posts if they are qualified. Correct the appearance problems immediately when they are found on the post, supervise the use of guest manners and manners, and the employees develop a good attitude.

Strictly grasp the positioning of posts and service awareness, improve service efficiency, rationally allocate service personnel during the peak meal period, and support the busy area at any time with the foreman or encouragement as the center. Other personnel should do their respective duties, clarify their respective work contents and carry out division of labor and cooperation. Advocate efficient service and require employees to serve guests as soon as they need service. Goods management from large items to small items, whether it is customer damage or natural damage, everything requires rules to follow, well documented, implemented by someone, supervised by someone, followed by a single person, and summarized.

in the public health management area, the cleaning personnel are required to clean it immediately when they see foreign objects or dirt. The hygiene requirements of each area are that the sofa surface, the surrounding area, the dining table and the floor should be clean and free from water stains, neatly placed and without inclination. During the meal time, because the guests arrive at the store in a concentrated way, there will often be a phenomenon of waiting in line, and the guests will show impatience. At this time, it is necessary for the foreman to prepare for the reception before the reception peak, so as to reduce the waiting time of the guests, and at the same time, pay attention to the table position to ensure that it is correct. Do a good job of explanation, shorten the waiting time, carefully receive every table of guests, and be busy without chaos.

establish a restaurant case collection system to reduce the probability of customer complaints, and collect complaints from restaurant customers about service quality, quality and other aspects. As an important basis for improving daily management and service, all restaurant staff analyze and summarize the collected cases and come up with solutions to the problems, so as to make daily service more targeted and reduce the probability of customer complaints.

2. Daily management of employees

1. As an important part of restaurant staff, whether new employees can quickly integrate into the team and adjust their transformation mentality will directly affect the service quality and team building. According to the characteristics of new employees and their entry situation, special training is carried out to adjust the mentality of new employees, face up to the role transformation and understand the characteristics of the catering industry. Make new employees fully prepared psychologically, alleviate the dissatisfaction caused by the inadaptability of role change, and accelerate the pace of integration into the catering team.

2. Pay attention to employees' growth, always pay attention to employees' mentality, maintain good working conditions, organize employees to study irregularly, assess employees, check the training effect, make up for deficiencies in time, improve the training plan, talk to employees regularly every month to do ideological work, and understand their recent work situation to find out and solve problems.

3. Strengthen training in combination with work practice, with the aim of improving work efficiency and making management more standardized and effective. Combined with the case study of daily restaurant, the staff have a new understanding and understanding of daily service, and have formed a consensus on daily service consciousness.

Third, there are shortcomings in the work

In the process of work, the details are not enough, the work arrangement is unreasonable, and in the case of more work, the priorities are not very clear. There is a lack of communication between departments, and it is often after an accident that problems are discovered. There are not many interactive links in the training process, which reduces the vitality and vitality. Summary of the work of restaurant waiters 3

The half-month training course for restaurant waiters is over. In order to better manage and organize the training course in the future, we will make a summary of the organization and management of this training course, so as to better accumulate experience for the management of the training course in the future. The work is summarized as follows:

1. Publicize, organize and launch the enrollment work

By distributing leaflets to the society, more people and society can understand the current situation of restaurant waiters and the importance of holding training courses for restaurant waiters. Training is the basic way to improve the professional quality and basic skills of Songyang restaurant waiters. Let more restaurant waiters work with certificates to lay the foundation for the healthy and orderly development of Songyang restaurant waiters. It is the future trend to work with certificates, so it is promoted through various forms of publicity channels.

1. Notice that Xiping Center Adult Technical School will hand down training courses for restaurant waiters to its subordinate township adult technical schools.

2. Teachers of Xipingcheng Technical School will issue notices of training courses for restaurant waiters to the society. Therefore, publicity was carried out through various channels, and the enrollment publicity was in place. This training course enrolled 74 students.

II. Training Course Management

Through the early publicity and launching work, the list of trainees of the training course was determined at the end of May, and the opening ceremony was successfully held on June 2. The leaders of Agriculture Bureau and Education Bureau all spoke at the meeting, and raised ardent hopes for the students. Zeng Chunxiao, a representative of the students, also expressed his attitude to the leaders present, saying that the students would definitely live up to the high hopes of the leaders and teachers, study the basic knowledge and skills of restaurant waiters, and strive to repay the leaders and society with excellent results.

The training course lasted for 15 days, and the theoretical examination and practical examination were completed in half a day. The organization and management of the training course were remarkable. Of the 74 students, 74 participated in the research, and 74 passed the research, with a pass rate of 111%.

1. After the opening ceremony, the school leaders and the class teacher studied and set up the class committee meeting in time, and the class committee will supervise and manage the students' learning. The class teacher personally pays special attention to the attendance and sign-in of the students, pays serious attention to the attendance of the students, establishes a strict leave system, and links attendance with assessment and evaluation of advanced students, which fully makes the students realize the importance of learning, so the attendance rate of the trainees every day reaches over 98.6%.

2. Strengthen horizontal contact with teachers in time, distribute all kinds of training materials in time, encourage students to study hard, master the basic knowledge and skills of restaurant waiters, and organize students to strengthen the study and review of training contents in time.

3. Actively encourage students to participate in training every day and correctly handle the contradiction between work and study. The school studies the issue of fast food coupons to students at noon every day, which solves the dining difficulties for students during the training period.

4. The class teacher often instills safety education into the students, and tightens the string of safety, educating the students to pay attention to safety on the way to school and after school, and putting safety work in the most important position. By the end of the training, there was no safety accident, and all the students participated in the training happily and went home happily for reunion.

5. The class teacher often talks with the students to strengthen their ideological work, exchange their experiences, be close to the students, worry about their urgent needs, think about their thoughts, and let them participate in the training and study with peace of mind.

Third, the collection and management of archives

1. Ask students to fill in the basic information of the students in time, and hand in a copy of their ID cards and photos in time.

2. Make the student registration form and file form in time, and check with the students themselves in time to ensure the correctness and completeness of the information.

3. Carefully fill in the roster of vocational skills students (electronic form) and the registration form of vocational skills appraisal, and submit them to the Labor Bureau in time for textual research.

4. Actively collect all kinds of learning materials and communicate with the students vertically, so that each student has learning and review materials, and make full preparations for the students to review for the exam.

in a word, the training class is complicated and needs the class teacher to constantly sum up experience. The most fundamental thing is that the students correctly handle the contradiction between work and study, and take part in the training seriously and confidently, so the results are certainly gratifying. In the future, only by constantly learning, constantly improving the management of training courses, thinking about what students think and being anxious about what students are anxious about, can we contribute to the training of catering service industry in Songyang. Then the catering service industry in Songyang will move towards a new blue sky. Work summary of restaurant waiter 4

As a hotel restaurant waiter, there are also new plans and plans for the new year, and at the same time, an overall summary and analysis is needed for the coming year. 21xx years have passed so quickly, and the new 21xx year is approaching us. I hope that the waiters in our hotel restaurant will take off their old makeup and put on new makeup in this new year, and there will be a newer and better change. As the saying goes, I believe I will be able to do better! I also hope that I can bring my happiness to customers and infect colleagues here.

I would also like to thank all of you for your support and help during the period since we worked together. Looking back, I have stumbled all the way, but it was very fulfilling, and I feel a sense of accomplishment. I remember that on the first day when I first entered Shengfeng, I knew nothing, but I couldn't even say the most basic words of welcome to customers. After I went to the workstation alone, I made many mistakes. At that time, I really wanted to back down and walk away, but every time I made a mistake, everyone patiently pointed it out to me and taught me the correct operation method in person. I remember a year ago when I was about to enter the society from school, someone once said to me, "You are a boy, and I believe you can face up to any difficulties bravely."

I will never forget this sentence of hers, because it made me regain my self-confidence, and I will never forget everyone's support and help, because everyone's support and help made me feel the warmth and warmth of my big family again. I would like to thank you and have some friction with you at work. I would like to say sorry to you, please forgive me.

Thirdly, I hope that in my future life and work, you can give me more suggestions, and I will listen to them with an open mind. I will improve my life and my work. Through the time I spent with you, I found that I have made better changes both in my life and in my work. I am easy-going to get along with everyone, and I don't feel as tired at work as I did at the beginning. In order to create a warm working environment, for you, my face is full of happy smiles, and for you, I have a warm home in my heart. Let us understand more, complain less, tolerate more and blame less. Finally, remember that we are cheering for a more brilliant tomorrow!

The new year is coming. The past year may have been lost, sad, successful and happy, but it doesn't matter. It's the past. We will work harder and tomorrow will be better.

many people say that I have changed, I believe. I'm really unhappy. There are many things pressing me. My life and mood are a mess. Although there are no ups and downs, at least I have experienced some ups and downs, ups and downs, twists and turns and difficulties again and again. Sometimes I really cherish me. I've been thinking about what I did wrong and why? I also cheer for myself again and again, and stand up again and again. I am thinking, without me, the earth will turn around as usual, and things will be solved as usual. I don't want to be a weak person or a coward, and my fate is in my own hands. I believe that tomorrow will be better, hello, I am good, and everyone will be fine.

After what I have experienced, I have learned a lot from it. I am fine now. I have a job, courage and all of you. I care about you very much. Everyone around me, we will always be friends. People say that every family has a hard experience, and you also have your experience. Let's share it. We can learn from each other and make progress together. The future belongs to us.

For next year, my plan is:

1. Do every job every day carefully.

2. Earnestly study warehousing knowledge, and work hard for examination and promotion.

3. Use the rest time for computer training.

4. Learn more other things and enrich yourself.