Legal analysis: takeout eating bugs, consumers in addition to compensation for losses, but also to the producer or operator can also be required to pay ten times the price or loss of three times the amount of compensation; increase the amount of compensation less than one thousand yuan, one thousand yuan. In the relationship chain of "diners - platform - catering provider", if the legitimate rights and interests of diners are infringed due to food quality problems, diners can pursue the catering provider's tort liability. At the same time, if the platform did not fulfill the quality guarantee obligation, know or should know that the catering provider's hygiene is not up to standard, but did not take the necessary measures, diners can be held jointly and severally liable.
Legal basis: "Chinese People's *** and the Protection of Consumer Rights and Interests Act" Article 55 The operator to provide goods or services fraudulent behavior, should be in accordance with the requirements of the consumer to increase the compensation for the losses suffered by the consumer, the amount of increased compensation for the consumer to purchase goods or services received three times the cost of the goods; the amount of increased compensation is less than five hundred yuan, for five hundred yuan. If the law provides otherwise, it shall follow its provisions. Where the operator knows that the goods or services are defective and still provides them to the consumer, resulting in the death or serious damage to the health of the consumer or other victim, the victim shall have the right to demand that the operator compensate for the loss in accordance with the provisions of Article 49, Article 51 and other laws of this Law, as well as the right to demand punitive damages of not more than two times the loss suffered.
The People's Republic of China **** and the State Food Safety Law Article 148 Consumers who are harmed by food that does not comply with food safety standards may demand compensation for damages from the operator, or from the producer. Received the consumer compensation requirements of the production and operation, shall implement the first responsibility system, the first compensation, shall not be shirked; belongs to the producer's responsibility, the operator has the right to recover compensation to the producer; belongs to the operator's responsibility, the producer has the right to recover compensation to the operator. Production of food that does not meet food safety standards or operating food that is known to be not in compliance with food safety standards, the consumer in addition to compensation for damages, but also to the producer or operator can be required to pay ten times the price or three times the loss of damages; increase the amount of compensation is less than one thousand yuan, one thousand yuan. However, the labeling of food, instructions for the existence of defects that do not affect food safety and will not mislead consumers.