Lobby managers are not necessarily all outsourced, but most banks outsource positions such as tellers, lobbies, credit cards, and the like to human resource companies to operate them for reasons of employment risk, recruitment channels, and employment costs. Lobby manager, usually refers to hotel lobby manager and bank lobby manager. The main responsibility is to provide service to guests and maintain order in the lobby. "Lobby manager" as a profession, in the modern hotel, catering enterprises play a very important role. 1, to maintain the lobby order and guest safety, to maintain the lobby quiet, elegant and civilized; 2, proper arrangement of the day's work, supervision and inspection of the front desk, the quality of work of the waiter; 3, to deal with the guests' complaints, and to assist the hotel leadership and relevant departments to deal with the hotel's internal and external problems, and to assist the hotel leadership and relevant departments to deal with the hotel's internal and external problems. And the relevant functions to deal with the hotel in a variety of emergencies; 4, to answer guest inquiries and provide guests with the necessary assistance and services; 5, every day to do patrol work, supervision of the hotel, restaurant staff grooming, hygiene, equipment operation, and safety and other situations. In addition to the role of the lobby manager as a bridge and link, but also to monitor the hotel, restaurant quality of work, "the eye".