Operation process of food delivery:

1. The orderer answers the phone (when accepting the order, the orderer should listen carefully and repeat the dishes ordered by the guests. )

(1) when you are not sure whether it can be satisfied, you can ask the guest to wait for a while and ask the chef before replying.

(2) If you really can't satisfy the guests, you should speak tactfully and apologize slightly to get the understanding of the guests. And introduce the guests to eat (drink) similar things.

2. Write down some menus and send them to the kitchen, type the bill, write down the knife and fork paper, and hand them over to the delivery staff.

3. The food delivery staff should follow the prescribed route. When opening the door, they should let people out first so as not to touch the food (drink) when they meet others (things). Deliver food home.

4. ask the customer to pay the take-away fee after the customer has confirmed the receipt.