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Differences between Haidilao and traditional catering management concepts

Hello, the biggest difference between Haidilao and traditional restaurants is service. Haidilao sells service instead of hot pot. Traditional food and beverage outlets focus on whether the dishes are delicious or not, and whether there are features or not is more important. Haidilao, on the other hand, focuses on people, one is its own employees, and the other is consumers. The systematic training of employees has enabled Haidilao to have its own corporate culture and let employees really think about customers. Taking customer satisfaction as the core value, Haidilao has a unique service concept centered on consumers, so that after standardizing dishes, Haidilao will expand bigger and faster through the spread of consumer word of mouth. The above is my answer, hoping to solve your problem.