1. First, evaluate according to professional knowledge: evaluate whether the candidate has mastered the basic knowledge and skills required for hotel front desk work, including check-in, room allocation and checkout.
2. Secondly, according to the evaluation of communication ability, evaluate the candidate's expressive ability, language fluency and problem-solving ability when communicating with customers.
3. Finally, according to the problem-solving ability evaluation: evaluate the candidate's resilience and handling methods when dealing with emergencies or solving problems. In this way, the evaluation of the judges at the front desk of the hotel is completed.