I think probably the vast majority of people who enter the industry of telemarketing, have experienced this process. How to do a good job in telemarketing? At the beginning, some people will feel that every day is to call, what is there to fear, to play a hundred two hundred phone calls you may not feel anything, if this hundred two hundred are rejected you? What if you make a hundred or two hundred calls every day and most of them reject you? Then we will be afraid to see the phone, will stare at the phone number, and do not dare to dial out the number, even if the number of courage to dial out, the heart is also secretly hoping that the other party must not answer. After this series of reactions, we will begin to fear, will be afraid, will wonder why this industry is so difficult to do, why customers do not accept me?

In fact, not only you personally will have this idea, everyone has, but we must know the law of two or eight, know the law of large numbers. As long as you keep playing, the deal could be the next one. Some people may feel that this is self-compassionate, but in fact this is the experience summarized by previous generations, in other words, if there is no gain on the phone, then the company also recruited us to call for what? Companies don't recruit us to torture us, but because they make money, and if he makes money, don't you make money?

2. Improve telemarketing skills and techniques

If you have overcome your psychological fear, then congratulations, you have been better than 60% of the telemarketers, because many telemarketers can not overcome their psychological fear, at this time has resigned. Or they have been discouraged by the company because they haven't been able to get started.

Then we 40% of telemarketers left behind, the following is to improve their telemarketing skills and techniques. At this time, even if we do not call as before the kind of timid psychology, but because of the business is not skillful, often by the customer's various questions to ask down.

In fact, it's okay, it's normal, if you stay in the company is a regular telemarketing company, the company will take the initiative to actively organize this group of employees training and skills training, you need to do, is to be in each training with a little heart, to the instructor assigned homework to complete, then the basic problem is not big. If you stay in the company does not have similar professional training, that's okay, we can look for seniors to teach experience, organize their customers to deal with difficult words, their own memorized, that more than a few times in practice these words is your, time is long, their own phone skills will be improved a lot.

Be sure to remember is that only in practice you progress is the fastest, do not be afraid to say your customers to run away, the customer is plenty, and your ability to not improve now, and wait for when it?

3. and customers face-to-face communication

The phone is just a tool, if you feel that you and your customers to develop a good, it can be face-to-face, even if you can get the customer on the phone to get the order, then you always have to go to the customer to send invoices to send the contract, right? This time we need to be able to communicate well with the customer face to face.

But a lot of salesmen to the customer in front of the phone and the phone is like two people. What the customer asked, he answered what, completely changed into a narrator, the customer has no problem, he does not know what to say. This time we still need to practice more, of course, if your customers are almost closed, or already closed, then you try not to take such customers to practice, after all, closing a single is not easy. Seniors if you want to visit the customer, we can follow behind, pretending to be a helper, in fact, to learn from experience, so much better. I used to love to follow the old staff behind to meet with customers, when the "little two" what's wrong with it?

4. Customer transaction

This stage of the other places okay, there is a problem to say the next, a lot of salesmen and customers to develop a good relationship with the customer, it is time to let the customer sign a single, this time they are hesitant, embarrassed to speak. This situation often happens, especially newbies, in fact, we need to know, we bother so much for what? If you sell something really beneficial to your customers, then there is no need to suffer, you are helping him, and the transaction to the transaction, the feelings to the feelings, do not match, the customer is also very smart, he decided to buy in you here, certainly is also well thought out, so this time there is no need to look forward and backward, and decisively promote a single it.

5. Maintenance of customers

Something sold, not that it is all right, often call to visit, ask each other how things with? Separation of time a little longer, you can then visit the door, and often maintain feelings for customer referrals and then paved the way. Of course, if you and the customer has become good friends.

Successful telemarketing owner can look at this, I hope you can help.