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12331 complaint reporting process
Legal analysis:

Reporting the practice of unhygienic restaurants: call one of the following two hotlines to report. 1, the business sector is responsible for finding out the behavior of unlicensed operation, for the restaurant does not have a "business license", you can call 12315 this "consumer complaints hotline; 2, the hotel does not have a "food service license" of the illegal behavior, by the food and drug supervision and management departments responsible for dealing with, you can call the food and drug supervision complaint hotline "12331" to report.

Legal basis:

"Chinese People's **** and the State Food Safety Law" Article 27 The production and operation of food shall comply with food safety standards and meet the following requirements: a reasonable layout of the equipment and process flow, to prevent the food to be processed and the direct entry of food, raw materials and finished products cross-pollution, to avoid contact with toxic substances, unclean substances; tableware, food and beverage production and management. Poisonous substances, unclean substances; tableware, drinking utensils and containers holding directly imported food should be washed and disinfected before use, cooking utensils, utensils should be washed after use, keep clean; storage, transportation and handling of food containers, tools and equipment should be safe, harmless, clean, prevent food contamination, and meet the temperature required to ensure food safety and other special requirements, shall not be transported with food and toxic and hazardous substances.