How does the seller reply to the buyer's bad reviews

Click on Taozi in Wangwang, click on the seller center, enter, and then click on the left side to display the evaluation management, and all the evaluations given to you by others will appear. After finding the bad review, click 1 if the effective goods explanation is displayed later, and then you can reply. If nothing is displayed, then wait, because the buyer's bad review has not yet taken effect, you can only explain and reply to the original post after it takes effect > >

How can the buyer reply to the bad review

I understand your feelings very well, and there is really no way to call him to death. How can I reply to the bad review of the customer

2 and 3 can be released together. Hello, first of all, we apologize for the late arrival of the goods. But the speed of the courier will depend on the weather, road conditions, The quantity of goods affects the speed. We can guarantee the quality of the goods, but we can't guarantee the speed of the courier. Random bad reviews can't guarantee that your problem will be solved. It will also be certain that you have temporarily blacklisted our store and voluntarily given up all after-sales services of our store. If everything you ordered arrives late every time, you will still give bad reviews to every family. It means that you will be regarded as a bad reviewer by other alliances. Please understand our difficulties. 1. Hello, If you earn money, can you not? Please understand us. Sometimes the consultant is too afraid to come, or the response speed will naturally slow down when going out to work. But we reply as seriously as we do. This is an attitude problem. Sometimes the network will be delayed. If you need to buy urgently, you can contact me by phone. I am very sorry for you.

How can the customer respond to the bad review by malicious blackmail?

He wants you to call him and blackmail you to make a payment to change the evaluation. If you meet a trustworthy payment, you may change it for you, but If there is no credit, people like you will be blackmailed again. Generally, there is no credit. Be careful. It is useless to complain about bad reviews without Taobao chat records. At first glance, such people are masters. Try to communicate and try to seduce him to chat with Want Want to collect evidence that is beneficial to you, so that you can complain about bad reviews and customers can help you delete them.

Taobao sellers accidentally give customers bad reviews. How to change the praise back to 5 points

Delete or modify the praise steps:

1. Go to my Taobao and find the left menu bar, My Comments

2. After entering the evaluation page, find "Comments for Others" to modify or delete the evaluation.

* Warm reminder

① Evaluation modification and deletion are limited to medium evaluation and bad evaluation, and once the praise and store rating are made, they cannot be modified or deleted;

② The middle evaluation or bad evaluation can only be changed to praise or deleted, and there is only one chance. If the bad evaluation is changed to praise, it cannot be deleted or modified.

③ The received evaluation needs to be revised by contacting the evaluator.

how can the buyer reply to the bad review?

contact him to see if it is a professional for the bad review buyer and ask him to change the bad review. Or you can reply, "We have seen a lot of bad reviewers like you. If there are any quality problems, we will directly give bad reviews. We have never contacted us at all, and said that no one cares about you in customer service."

the buyer gave a bad review. why isn't there an explanation button in the evaluation management office? Only the reply button.

Dear, reply is to explain the entrance. If one party gives a negative evaluation, the evaluation of both parties will not be displayed within 48 hours, and will not be displayed on the whole network until after the 48-hour consultation period. In case of system failure, there will be display problems, and sometimes the normal evaluation or explanation will be temporarily invisible, but as long as you do this, the system will be displayed after the delay or failure.

what kind of buyers are these? You learn to give bad reviews after only two stars? Ignore it.

How to reply to the bad comments of the customers of the catering group

You can say to him: "First of all, thank you for coming, and I'm sorry for the inconvenience caused to you. We will try our best to improve and provide better service and food for our customers"!

how can we respond to the bad reviews of our customers, so as to make them satisfied?

No matter what the customers say, we should treat every customer sincerely with a good tone.

Taobao buyers have made bad reviews to their sellers, what should the sellers do?

hello.

First of all, we should have a steady mind. As sellers, we should not be swayed by considerations of gain and loss for these things. We have been operating Taobao for many years, and I have seen the evaluation of buyers. We accept it, but if we rashly give a bad review, we will first communicate with buyers to see if we can change it. If buyers have a bad attitude and insist, we can only accept it.

There is such a group of people in Taobao who always feel that they can buy the best things with the least money. A profit of 1% is also considered high. For example, if we sell clothes and buy clothes for 15 yuan, we will get bad reviews many times. I am speechless. If your profit is high, you should also accept the bad reviews from the buyers. But if the profit is less than 25%, you can communicate with the buyers. As a free market, it is reasonable to give the sellers and buyers more convenient shopping. Of course, it is understandable that the sellers feel depressed. . However, if you deliberately give someone a bad review and then blackmail you to refund how much money before you modify it, remember not to start this, otherwise it will be more troublesome in the future. < P > What you can do now is to communicate with the buyer as soon as possible, and you can do it through modification within 1 months. Of course, you should know what to ask for a bad review, so that you can take a reasonable explanation, but don't be too extreme, and don't completely stand on the seller's point of view in case someone looks at it in the future. It's disgusting that you just pass the buck.

Finally, let me tell you that when you start, you may be very concerned about the evaluation. When you have bad reviews every day, it will be dull. Don't always take a fancy to those few bad reviews. You should look at your own praise. I don't care much about more than 111 bad reviews. On the contrary, I think those customers who don't understand and don't even give the seller a reasonable profit are even more pathetic. Don't deliberately maintain a normal mentality in order to maintain 11% praise.