The three languages of service personnel refer to: honorific words, thank-you words and apology words. The six sounds are as follows:

1. There is a welcome sound when the guests come. For example, "Welcome" is the first content to improve the guests' goodwill towards the overall service.

2. Ask and answer. When the guests encounter problems, the service staff should not slack off and answer patiently.

3. There is a salutation to serve customers. According to each other's age, address them appropriately, such as addressing the elderly as old people.

4, hinder the guests have an apology. When the service personnel bring inconvenience to customers, they should apologize softly.

5. Please ask the guests to thank you. If the service personnel need help from customers, they should give a thank-you reply.

6. There is a sound when guests leave the store. For example, "welcome to visit next time" and so on, reflecting the attitude of service.

Extended information:

The categories of service personnel are as follows:

1. Hotel category;

2. Catering

3. Entertainment;

4. Market category;

5. Business category;

6. People's livelihood;

7. In addition, in fact, everyone is a waiter in daily life, but the service objects are different and the service methods are different.

Waiters also need to be healthy, decent-looking, honest and willing to work; Fluent in Mandarin, good at communication and affinity; Hard-working, self-motivated, practical, obedient to company management and other basic conditions.

Reference: Waiter-Baidu Encyclopedia