Taking 8 management as an example, this paper analyzes the functions of ERP system in group enterprises.
1, CRM customer relationship management
Customer management (automatic collection, on-demand customization, 360 customer information analysis) details
Marketing management (mobile social marketing, optimizing the return on investment of marketing activities) details
Sales team automation (real-time tracking of business opportunities, quotas and orders, closing transactions anytime, anywhere) details
Details of membership and loyalty (membership data analysis, membership points, coupons, discounts and gift management)
Customer service (all-round tailor-made customer service, real-time tracking customer service performance)
2. Procurement management
360 supplier information management/purchase plan, purchase application, purchase order/simple product purchase contract/large complex purchase contract/product delivery acceptance/receipt, inventory and return/supplier credit management.
3. Project management
The nine areas supporting project management can help the project manager to check the required project information (such as activities, resources, deliverables, dependencies, costs and changes, etc.). ) real-time display in a page.
4. Manpower deployment
Recruitment management/employee information management/attendance and resource utilization management/salary management/welfare management/employee skills and training management/online learning management/employee performance management/employee self-service.
5. Office Automation and Electronic Document Management
6. Financial management
Budget and expenditure management
Assets and liabilities accounting
Accounts receivable and accounts payable tracking
Generate financial statements (income statement, balance sheet, cash flow statement)