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Welcome reception etiquette in restaurant

Restaurant welcome etiquette

Welcome consists of two parts: taking the initiative to contact the guests and guiding them to their seats. They complement each other and echo each other, which can be said to be the essence of reception etiquette. Next, I will teach you the welcome reception etiquette in the restaurant. Come and have a look!

Etiquette of welcoming guests in restaurants

The ushers usually wear cheongsam, slung welcome ribbons diagonally, wearing light makeup, and no accessories. Stand up five minutes before the meal and get ready for the sliding door. Look focused, quick-witted, and watch the passing guests. When guests approach the restaurant about 1.5 meters away, they should smile and greet them warmly, without discrimination.

greetings

if male and female guests come in together, they should ask the female guests first, and then greet the male guests. Ask the customer if they have a reservation and verify the number of people. Guests should say goodbye politely when they leave the restaurant.

greet the guests

immediately after entering the door, greet them and say with a smile. Hello, madam (madam, sir)! ? Or? Good evening! ? Excuse me, have you made a reservation? Excuse me, how many people?

Guide

Walk in front of the guests with a clean menu and wine list and guide them to the table. When introducing, you should say:? Would you please follow me? This way, please? Inside, please , and motioned with the hand, lead the guests to the appropriate position to sit or enter the private room.

waiting position

if the table is full or there are guests who need to be gathered together, you can ask the guests to wait on the sofa first, and generally do not arrange a table, so as not to embarrass the guests. Help guests choose the right table. For example,

When you meet an important guest, you can be led to the best window seat or private seat in the restaurant, and you will feel respectful and respectful.

When you meet a lady with gorgeous clothes, fashionable dresses and beautiful looks, you can lead her to a conspicuous central position where many guests can see her. This will not only meet the psychological needs of these guests, but also add a luxurious atmosphere to the restaurant.

When couples or lovers arrive, they can be led to a quiet table in the corner of the dining room to sit down, which is convenient for whispering.

seated

the party guests are arranged at the big dinner table in the middle.

when the whole family or many relatives and friends come for dinner, they should be led to the back side of the restaurant or a private room, which is convenient for eating with peace of mind and does not interfere with other guests' meals to show politeness.

guests with children should try to choose a position near the corner where it is difficult to run around. Old and frail guests should be arranged as close as possible to the entrance for easy access.

The location near the entrance and exit of the kitchen is the least popular. During the peak meal, you should say a few more polite words to the guests arranged here to show your concern and enthusiasm.

when pulling a chair for a guest to give up your seat, you can pull the chair for one or two guests in a schematic way. The specific method is: pull out the chair with both hands, with your right foot in front, and your knees against the back of the chair. When the guests sit with their legs bent, colleagues will push the chair forward.

Conclusion: The above is the welcome reception etiquette I shared with you, hoping to help you! ;