Every employee should summarize his work by stages, find problems in the summary and absorb lessons.

a summary of the probationary period of hotel newcomers

Time flies, and the probationary period is drawing to a close in a blink of an eye. First of all, I would like to thank the hotel manager's office for giving me the opportunity to show my talents and realize my own value. This period of time is a precious experience in my life, and it also left me with wonderful and beautiful memories. During this time, the hotel gave me enough support and help, which made me fully feel the mind of the leaders, how XX people can see the rainbow without experiencing wind and rain, and how XX people are difficult and firm as pioneers. At the same time, I am also moved and happy that I have the opportunity to become a member of XXXX.

I remember that when I applied for the job, the harmonious, United and uplifting atmosphere of the hotel deeply touched me and made me feel a harmonious family. In the three months since I entered the hotel, under the careful care and guidance of the manager's office and colleagues, I have made some progress in all aspects through my unremitting efforts. Now I will report my work as follows:

1. Understanding of the hotel

XXXX is a professional hotel engaged in XXXX, XX and XXXX management, with its business network spread all over cities and counties in the province, with the total distribution and agency of many well-known international and domestic brands, and its business scale residing in XX province.

XXXX is guided by the correct operation and management concept, and relies on a capable team to become a leader in the industry.

2. Work performance:

1. Hosted a staff get-together with XX, which was recognized by everyone.

2. sort out the red-headed documents issued by the head office and the three certificates of various brands in the previous XX hotel, and make an electronic search, which makes it very convenient and concise to read and query.

3. Make preparations before each regular meeting, and organize meeting minutes in time after the meeting.

4. Complete the drafting of advanced materials for outstanding employees; Standardize the writing format of the external liaison letter of the general department and help it sort out and modify the external writing; Assist the Chief of the General Management Section to sort out the vehicle management measures and make a monthly table of fuel costs, repair costs and other related expenses; Complete the sorting out of the policy table for independent accounting of Wuchang mass-market stores and supermarkets.

5. Good communication and coordination with all departments, and better completion of the upload and release work.

6. Skillfully operate the VIP customer file management system.

7. Through the two-day internship in XX Department, I have a preliminary understanding of the hotel's supply chain system and can carry out simple business process operations.

8, can do other administrative logistics work.

III. Problems and improvement methods

As I worked as a confidential secretary in the original hotel, I didn't involve business operation, and I didn't really understand the purchase, sale and storage of retail enterprises, and the concept was very vague, so I need to further understand and be familiar with the overall operation mode and process of the hotel. Of course, I can't take this as an excuse. I will ask more from my predecessors in my future work, ask questions and practice diligently, and be familiar with hotel business and processes in the shortest time, so as to be diligent in eyes, mouth, hands and legs, temper my will and increase my talents in my work.

Although it is only three months, it has benefited me a lot. In the future work, I will foster strengths and avoid weaknesses, work hard and overcome difficulties, and strive to do a better job and live up to the expectations and cultivation of the hotel manager's office.

summary of the probationary period of the second hotel

I became an employee of my hotel on 21xx, and it has been more than three months in a blink of an eye. With the help of the leaders and the care and support of my colleagues, I gradually adapted to the work. Looking back on the probation work for more than three months, I feel that I have gained a lot. Now I will report my study and work for more than three months to the leaders:

After I arrived at the hotel, the strong study atmosphere in the hotel deeply infected me. It made me realize that I must pay attention to self-study, keep learning political theory, professional knowledge and social knowledge, arm my mind with advanced political theory, enhance my ability with excellent professional knowledge and broaden my horizons with extensive social knowledge.

As a newcomer, I still have a long way to go before I am familiar with all kinds of business development work in the marketing department, and I know little about work practice. There are still many shortcomings, which further urges me to keep learning and keep up with the pace of my predecessors. In the future work, I will strive to do my job better by exercising perseverance, tapping potential, exerting pressure and stimulating motivation.

a summary of the probationary period of three hotel newcomers

Time flies, and the two-month probationary period has ended in a blink of an eye. Looking back on the past two months, I am still happy that I chose the hotel. From August 25th to the day of * *, I took the position of engineering clerk. I have never been exposed to this position. With the care of my leaders and the help of my colleagues, I gradually began to master some basic knowledge and work skills of this position.

In the past, I may never have realized that being careful is so important to my work and life, but under the leadership of Director Chen, I learned a story called How Much A Glass weighs. Next, I want to share it with you.

how much does a plastic water cup weigh? 13 grams. But it is such an insignificant little thing that Air France has spared no effort in energy conservation and emission reduction: 13 grams was reduced to 9.5 grams. This 3.5-gram slight slimming was later extended to flights of all French airlines. For a plane that consumes a lot of fuel, it seems insignificant to reduce the weight of a water cup by 3.5 grams. However, in the eyes of managers, the effect of small water cups can't be underestimated-according to the calculation of experts of Air France, the whole company can reduce the emission of 21 tons of carbon dioxide one year. The details show the manager's shrewdness and foresight. It can be seen that we really can't ignore such an important link as details! Therefore, no matter what job we are engaged in, the details are important, but good mentality and thinking are also essential. Simply put, mentality determines the situation, thinking determines the way out, and details determine success or failure.

Looking back on my work during the probation period, I deeply feel the thinness of individual strength and the strength of collective strength. Thanks to the concern of leaders and the help of colleagues, I can't carry out my work without them. People can't know everything, it doesn't matter if they don't, but anyone who has graduated from college can learn as long as they are willing to learn and do it. I think I am a person who is willing to learn and willing to learn. I am not a person who likes to change jobs frequently, so I think since I have become a member of * *, I have adapted to my current job, so I hope to stay in the * * hotel and work hard for * * and myself. At the same time, the company has a learning atmosphere, and I think I will grow up soon.

Chapter 4 Summary of the Work of Hotel Newcomers during the Probation Period

All aspects of hotel work and daily chores require patience and carefulness, persistence in doing one's own work and perfect completion of work tasks.

Looking back, in almost five months since I came to our _ hotel, as a newly hired employee, with the care and help of our front office department leaders and colleagues, I have gone from being ignorant of the reception work at the front desk of the hotel to being able to work independently now. Never dare to speak to be able to communicate freely with guests! Here I sincerely thank the department leaders and colleagues who helped me, thank you! Now I will make a summary of the work in the past five months.

the front desk is the starting point to show the image and service of the hotel. For guests, the front desk is the first step for them to contact our hotel, the first impression of the hotel and the facade of the hotel, which is very important. So the front desk represents the image of the hotel to a certain extent. At the same time, the hotel's service to guests begins with welcoming guests at the front desk, and a good start is half the battle. With the understanding of its importance, we must do our job well. Therefore, I have been strictly following the hotel regulations for the past five months. To sum up, it can be said in the following five aspects:

First, like all other service industries, politeness and etiquette: how to keep smiling, how to greet guests, how to provide services for guests, the language to be used in the service, etc.

second, pay attention to the image. The front desk is the first impression of the hotel and the facade of the hotel. Therefore, our front desk staff must ask for light make-up, work clothes and a good mental outlook, so as to maintain the image of the hotel and let the guests know and see our mental outlook. So as to leave a deep good impression! Moreover, it is also conducive to the improvement of our own image and self-cultivation. Thus, it will affect our later life. Previous 1 2 Next Page