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How to be a good restaurant manager?

As a good restaurant manager, only need to complete the following things every day, you can make the perfect operation of the restaurant stores, stable and rising.

1, check

The first thing you do every morning is check.

For each post work, inventory, health, POP placement position, leaflets and other points that may be moved every day to check. In order to ensure that every day the store is well-stocked, the product instructions are accurate, the experience is smoother, and the environment is clean and bright. To check and prepare for problems.

2, incentives

Incentives is a daily must-do program.

For the overall state of the staff in the morning, to give the appropriate incentives. For the individual state of mind, from time to time to give encouragement. For the previous day's store operation data, give hope and encouragement incentives. For some executive work, appropriate delegation of subordinates.

Motivation is not verbal praise or blueprint planning, but is integrated into the work of the silent, an encouraging look, a trusting smile, a guaranteed authorization are incentives. In order to ensure that the staff state of mind is positive and positive, thus infecting colleagues, infected customers. Want to run a good customer, the first thing to do is to run a good employee. To motivate and prepare for demoralization.

3, service

Store manager is strictly speaking not only the leader, but also the staff of the "service provider", to give employees support.

The most important duty of the store manager is to give subordinates resources to ensure that the technical support. So that subordinates can devote themselves to work. Restaurants such as the battlefield, wartime food and grass is the biggest worries of the warriors, and the restaurant's worries is to ensure that the dishes and policies and other resources to ensure that the technical skills and support.

4, observation

Observation is the store manager must master the skills.

Good observation can help the store manager to stand at a new height to overview and think about the problem. Store manager through observation to get subordinate staff immediate state, the overall reaction of customers into the store, the failure to deal with the problem point is **** or personality, and the results of observation in time to make adjustments. Observation is immediate, can prevent existing problems and immediate problems spread. To observe and prepare for the accumulation of problems.

5, communication?

A survey shows that 70% of the manager's time is spent on communication, such as meetings, negotiations, reports, discussion of issues, explaining the work, etc., and 70% of the problems are caused by poor communication. Supervisors and subordinates only to reach *** knowledge, in order to move forward, subordinates do exactly what the supervisor hopes to get.

Make good use of instant communication tools, microblogging, microblogging, QQ groups, a variety of network circles and other network media, is an effective complement to the daily management of communication work, is another platform that allows managers to see the problem more comprehensive, and to achieve beyond the space and time interconnectivity. As far as team communication is concerned, there is no one channel or method that can completely solve all the problems of communication. Therefore, managers should make full use of a variety of channels and ways to communicate in order to achieve effective management.

At the same time, managers should view microblogging, microblogging such a communication platform with a normal heart, some employees vent their emotions and complaints on this, and this precisely gives employees an emotional channel to unblock, venting, and with the help of such a platform can be more understanding of the ideas of grass-roots employees, the state of affairs, opinions, complaints, and to take timely management measures.

6, summarize

The store manager needs to do a daily summary.

Through the inspection, incentives, services, observation of the implementation, as well as delegated work feedback, to do the day's work in the store to summarize, find problems, and seek solutions. For example, whether the sales situation meets the expectations, whether the staff state meets the requirements of the sales atmosphere, whether the store environment meets the standards and so on. What are the influencing factors? How to correct and avoid. Thus forming a closed-loop work, the problem is summarized here, the study of solutions, the development of the next step in the work of the goal. To summarize and prepare for no solution.