Job responsibilities of waiters

In daily life and work, job responsibilities are used in many places, and formulating job responsibilities is helpful to improve the internal competitiveness and work efficiency. So how to formulate job responsibilities to play its greatest role? The following are the job responsibilities of waiters that I have compiled for you. Welcome to read and collect.

Job responsibilities of waiters 1

1. Attend various training courses, entertainment activities and ideological education and study on time.

2. Do a good job of hygiene according to the post hygiene responsibility system stipulated by the hotel.

3. Strictly implement and abide by all internal rules and regulations of the hotel.

4. When necessary, do all the work well after closing the mayor/market.

5. Be responsible for the property management of the post, instruct the guests to take their belongings with them when they leave the store, and check the post items quickly.

6. Treat guests politely, serve with a smile, help, urge and lead new employees

7. Take charge of fire fighting and energy saving.

8. Understand all kinds of dissatisfaction and problems of the guests, persevere, do not solve the scope of ability, ask the superiors to solve them in time, and politely refuse to answer internal confidential questions.

9. Smile and entertain in the service process, and cooperate with the chief executive actively.

11. Report the work to the superior regularly, reflect the problems and put forward good service suggestions.

11, adhere to the dining room hygiene and sufficient spare parts

12. Be familiar with all kinds of service procedures of cooking, the price of plates and wine plates, and ensure the smooth completion of the work

13. Do a good job of sanitation and cleaning in the area according to the instructions of the management level, and be responsible for tableware, seat decoration, and replacement of waiters. 2

1. gfd is dignified, neat, and graceful.

2. Use polite greetings, smiling faces to welcome guests and see them off.

3. Enthusiastically lead customers to their seats, pull chairs to give up their seats, solicit customers' opinions on the number of seats, ensure that the number of seats is consistent with the number of tableware, and inform the desk attendant.

4. Accept the reservation when answering the phone politely and communicating with the reservation clerk or under the guidance of the management, and repeat it when answering the phone.

5. Fill in the reservation book accurately, and notify all branches and relevant personnel of the restaurant.

6. Remember the names, habits, taboos and preferences of frequent guests and VIP guests as much as possible, and strive to maintain warm, caring, friendly and cordial service standards to make guests feel at home.

Be familiar with the hotel's service facilities and projects, so as to answer guests' inquiries in time.

8. Be responsible for the daily process registration form and dining table, and ensure that the preparation is correct.

9, responsible for the health work within the specified scope.

11 Abide by the rules and regulations of the hotel and complete the tasks assigned by the restaurant management. Job Responsibilities of Waiter 3

Job Description of Waiter (Job Responsibility) Job Description: Warmly receive customers and accurately convey their requirements to relevant job information. The entrance of 3361 Yingbin Courtyard greets guests politely and takes them to the right seats. Pull up a chair and help the guests sit down. Inform local waiters to close menus and other services in time. Clearly explain the location and capacity of all seats in the restaurant. Please make sure that the right person is in this seat. Distribute the guests to different areas equally and balance the workload. Record the guest's comments and dissatisfaction, and immediately report to the immediate restaurant manager for handling. Understand the guest's reservation or politely refuse the guest's reservation. Responsible for keeping clothes hangers, umbrellas and other items. Answer the phone to inform the recipient. Job responsibilities of the waiter 4

1. According to the foreman's arrangement, carefully clean the tables and chairs and the dining room, lay the table in the dining room, and prepare various supplies to ensure normal business use;

2. The customers should be active, enthusiastic, polite, patient and considerate, so as to make them feel at home;

3. greet the guests, smile and say hello to every guest within three meters of you, and help the guests pull up their chairs and give up their seats;

4. Understand the estimated dishes and specially recommended dishes of the day so as to do a good job in sales promotion in time;

5. Cooperate with the foreman, obey the leadership of the foreman or above, unite and be good at helping colleagues;

6. Take an active part in training and constantly improve service skills. Job responsibilities of waiters 5

1. Attend the daily general manager meeting and preside over the daily catering department meeting to ensure the effective implementation of the hotel's work instructions.

2. Complete other tasks assigned by the general manager.

3. do a good job in communication, coordination and cooperation between the food and beverage department and other departments.

4. Be responsible for formulating the long-term and short-term operating budget of the marketing plan of the Food and Beverage Department, and lead all employees to achieve and exceed the operating targets.

5. regularly study new dishes with the executive chef, deputy manager of the food and beverage department, launch new menus and carry out various promotional activities in a targeted manner.

6. Pay attention to safety and food hygiene, conscientiously implement the "Food Hygiene Law", and carry out regular safety and fire prevention education to ensure the safety of guests and the safety of restaurants, kitchens and warehouses.

7. Be responsible for the appointment of the heads of subordinate departments and the daily supervision of their management, and regularly evaluate the performance of subordinates.

8. Check the working scenarios of managers, the implementation scenarios of restaurant service specifications and various rules and regulations, take timely measures when problems are found, complete all the work well, and carry out effective cost control.

9. preside over the establishment and improvement of various rules and regulations, service procedures and standards of the food and beverage department, and supervise their implementation.

11. Go to various departments regularly to listen to reports and check the working situation, control the revenue and expenditure of the food and beverage department, set the food and beverage price, supervise the procurement and inventory, and carry out effective cost control.

11. Organize and implement the service technology and cooking technology training for the staff of the Food and Beverage Department, improve the quality of the staff, and establish a good image and reputation for the hotel.

12. Establish a good relationship with customers, actively solicit customers' opinions and suggestions on catering, and deal with customers' complaints in an enterprising and serious way, so as to ensure that the catering needs of customers are met to the maximum extent and improve the quality of catering services. Job responsibilities of the waiter 6

Job information:

1. Welcome guests and provide warm service for cigars, drinks and other commodities;

2, auxiliary sales and other work;

3. Maintain the beauty, comfort and cleanliness of the storefront and its facilities, and create a good consumption environment.

Job requirements:

1. Have a vocational school education or above, and have a good image and temperament;

2. Hotel service experience is preferred; Those who have the necessary English listening and speaking skills are preferred.

Work place: International Trade Zone, exit B of Yong 'anli of Metro Line 1, responsibilities of the waiter on the first floor of Jianguo Hotel 7

1. Dress neatly, dignified and generous, smiling and polite when taking up the post.

2. Be familiar with the name, time, number of people and table arrangement of the unit (or individual) ordering food on that day, pay attention to recording the special activities of the guests (such as birthday celebration), and report to the supervisor in time if there is any important situation. Store and take care of the clothes for the guests, and ask if there are any valuables. The valuables remind the guests to take care of themselves.

3. Organize and prepare menus and wine lists, and replace them in time if they are damaged.

4. greet the guests, guide the guests to the reserved table or the table that the guests are satisfied with, pull the chair for the guests, spread the napkins, and hand over the menu and wine list.

5. When the guest is full, be responsible for arranging the customers who arrive after the arrival, so that the guests are willing to wait.

6. Pay attention to the names of frequent customers to increase the intimacy and pride of the guests.

7. Listen to customers' opinions at any time, and report them to superiors in time

8. Pay attention to all kinds of problems in reception work at any time, and report them to superiors in time and assist in handling them.

9. master and use polite language, such as "hello, sir and miss, welcome" and "welcome to our restaurant".

11, responsible for answering the phone, guests should ask the name, unit, time and number of people when ordering food by phone, and the call should be accurate and fast.

11. Introduce all kinds of dishes, drinks and special dishes in the restaurant to attract guests to eat in the restaurant. When guests leave the restaurant after eating, stand at the door to see the guests, ask for their opinions and thank them. Welcome guests to come next time. Responsibilities of the floor supervisor of Chinese restaurant

12. Assign the morning, middle and evening shift personnel every day, and make attendance records of the foreman and the usher.

13. Check the appearance and appearance of the waiter before work every day.

14. Understand the number and requirements of diners at that time, reasonably arrange the work of restaurant service personnel, and urge the waiters to do a good job in cleaning and preparing meals and wine.

15, always pay attention to the dining staff dynamics and service situation in the restaurant, and give instructions on the spot. In case of VIP guests or important meetings, carefully check whether the pre-meal preparation and table setting meet the standards, and take the stage to serve in person to ensure the high level of service.

16, strengthen communication with guests, understand their opinions on food, strengthen cooperation with public relations salesmen, understand the mood of guests' files, properly handle guests' complaints, and reflect them to the Chinese restaurant manager in time.

17. Check the facilities and check the tableware regularly, formulate the use and storage system, and report any problems to the restaurant manager in time.

18. Pay attention to the performance of waiters, correct their mistakes and deviations in service at any time, and keep records of their work achievements as the basis for selecting the best employee of the month. Job responsibilities of the waiter 8

Job responsibilities:

1. According to the foreman's arrangement, carefully clean the tables, chairs and dining room, lay the table in the dining room, and prepare various supplies to ensure normal business use.

2. The customers should be active, enthusiastic, polite, patient and considerate, so as to make them feel at home;

3. Use polite language to provide the best service for the guests.

4. Be good at introducing and selling the drinks and special dishes of this restaurant to customers.

5. Cooperate with the foreman, obey the leadership of the foreman or above, unite and be good at helping colleagues;

6. Actively participate in training and constantly improve service skills;

7. Work locations: Hanjie, Jiyuqiao and Jiangxia hidden dragon island are arranged according to requirements;

Qualifications:

1, aged 18-31, in good health, enthusiastic, proactive and aura;

2. Good conduct and hard work. Job responsibilities of the waiter 9

1. According to the foreman's arrangement, carefully clean the tables and chairs and the dining room, lay the table in the dining room, and prepare various supplies to ensure normal business use;

2. The customers should be active, enthusiastic, polite, patient and considerate, so as to make them feel at home;

3. greet the guests, smile and say hello to every guest within three meters of you, and help the guests pull up their chairs and give up their seats;

4. Understand the estimated dishes and specially recommended dishes of the day so as to do a good job in sales promotion in time;

5. Cooperate with the foreman, obey the leadership of the foreman or above, unite and be good at helping colleagues;

6. Take an active part in training and constantly improve service skills. Job responsibilities of waiters 11

1. Dress neatly, dignified and generous, smiling and polite when taking up the post.

2. Be familiar with the name, time, number of people and table arrangement of the unit (or individual) ordering food on that day, pay attention to recording the special activities of the guests (such as birthday celebration), and report to the supervisor in time if there is any important situation.

3. Store and take care of the clothes for the guests, and ask if there are any valuables. The valuables remind the guests to take care of themselves.

4. Organize and prepare menus and wine lists, and replace them in time if they are damaged.

5. greet the guests, guide the guests to the reserved table or the table that the guests are satisfied with, pull the chair for the guests, spread the napkins, and hand over the menu and wine list.

6. When the guest is full, be responsible for arranging the customers who arrive after the arrival, so that the guests are willing to wait.

7. Pay attention to the names of frequent customers to increase the intimacy and pride of the guests.

8. Listen to customers' opinions at any time and report them to superiors in time.

9. Pay attention to all kinds of problems in reception work at any time and report them to superiors in time and assist in handling them.

11, master and use polite language, such as: "Hello, sir and miss, welcome", "Welcome to our restaurant" and so on.

11, responsible for answering the phone, guests should ask the name, unit, time and number of people when ordering food by phone, and the call should be accurate and fast.

12. Introduce all kinds of dishes, drinks and special dishes in the hotel to attract guests to eat in the hotel. When guests leave the hotel after eating, stand at the door to see them, ask for their opinions and thank them. Welcome guests to come next time. Job responsibilities of waiters 11

1. Strictly abide by the Staff Manual of KTV night performances and various rules and regulations.

2. Go to work on time, wear neat KTV costumes, DJ costumes and work clothes, and keep a good mental outlook. Don't let your mood affect the quality of your work. Be diligent in your eyes, hands, feet and heart.

3. Do a good job in the hygiene of KTV rooms and all preparations before opening, and check whether pens, white paper heads, lighters, bottle openers, dice, dice cups and other things are complete.

4. attend the regular meeting on time and accept the work arrangement of the KTV supervisor.

5. obey the division of work of the KTV supervisor, so as to obey first and then appeal.

6. All services should be done quickly and accurately, and the supply of wine, wine and snacks ordered by guests should be arranged in time.

7. Attendants are not allowed to open private rooms and use guest facilities to order songs and sing.

8. Cooperate closely with the DJ in the KTV room, concentrate on observing the situation in the KTV room and whether the guests need service, and provide quality services for the guests according to the service procedures.

9. Treat guests with initiative, enthusiasm and natural and graceful attitude. When you meet guests in any area in the KTV night show, you must say hello to the guests according to the specifications.

11, actively participate in departmental training, and constantly enhance their own quality and business skills.

11. Be familiar with the names and prices of various drinks and kitchen products of the company, especially the price difference between the lobby and private rooms.

12. After work, tidy up the private rooms, check the lighting, air conditioning, floor and countertops of KTV, and lock the cabinets. Job responsibilities of waiter 12

1. Be responsible for cleaning the teahouse, including tables, chairs, sofas, window sills, curtains, telephones, floors, (drinking fountains, small ashtray in mahjong table) after arriving at the post on time, signing in and changing tooling. Care should be taken not to be too wet when mopping the floor.

2. Whether the articles are put in place, and whether the tea sets and articles in each room are complete and clean.

3. Water the flowers once a month, prepare everything for use, and clean and disinfect the cups in time.

4, welcome guests, stand upright, smiling, no whispering, no leaning against the wall. Smile when greeting the guests: "Welcome, how many of you, do you need a single room or a booth?" When taking the seat, walk correctly and enunciate clearly, and introduce the charging standard of the room and booth. If there are any promotional activities, please explain clearly.